Technical Head

Job Description – Tech Head Role

Overview:

We are looking for a skilled technical professional with strong knowledge of hardware, software, installations, and system integrations. The ideal candidate should be able to handle end-to-end setups of technology, troubleshoot effectively, and work on advanced audio-visual technologies for digital and interactive environments.

Key Responsibilities:

1. Manage and maintain both hardware and software operating systems.

2. Handle networking setup, troubleshooting, and integration.

3. Perform installations of hardware, cabling, and AV equipment.

4. Work with software such as Commander.

5. Mandatory knowledge of Pixera / Watchout software, AR/VR knowledge.

6. Setup and manage projection systems.

7. Handle sound system integrations for theatres, open exhibit rooms, and soundproof environments.

8. Apply knowledge of acoustic panels for optimized audio setups.

9. Work with sensor-based technologies such as RFID, flipbooks, interactive walls, face/human recognition, and touch panels.

10. Install and maintain digital experience hardware including LED walls, Projectors, LED TVs, and OLED TVs.

11. Handle cables for server integration (CAT6, CAT6A, HDMI, DP, etc.).

12. Manage mounting and paneling of LED TVs, circular screens, racks, server rooms, and custom touch overlays.

13. Knowledge of CAD file.

Required Skills & Knowledge:

1. Strong understanding of hardware and software troubleshooting.

2. Networking knowledge and experience.

3. Familiarity with AV equipment and installation practices.

4. Proficiency in Pixera / Watchout (must-have).

5. Knowledge of sound systems, projection, and acoustic solutions.

6. Hands-on experience with sensors, interactive technologies, and touch solutions.

7. Experience with server room setups and structured cabling.

Preferred Background:

1. Prior experience in handling digital exhibitions & AV installations.

2. Exposure to immersive technologies (AR/VR).