Technical Content Writer (IT Services)

Experience Level: 1-2 years

Location: Ahmedabad

Job Type: Full-time

We are seeking an experienced Technical Content Writer to join our dynamic team in the IT services domain. The ideal candidate will possess a solid understanding of technology, along with the ability to translate complex concepts into clear, concise, and engaging content. This role involves creating high-quality technical documentation, user manuals, product guides, and content for various internal and client-facing resources.

Key Responsibilities:

Technical Documentation: Write and maintain clear, concise, and user-friendly technical documentation such as user manuals, installation guides, release notes, system specifications, and API documentation.

Content Development: Create content for blogs, white papers, case studies, eBooks, and other thought-leadership materials related to IT services and solutions.

Collaboration: Work closely with subject matter experts (SMEs), developers, and product teams to gather technical information and ensure content accuracy.

Content Editing: Review and edit technical content for clarity, grammar, structure, and consistency in line with company guidelines and standards.

Research: Conduct research on emerging technologies, industry trends, and competitors to produce insightful, relevant content.

Content Optimization: Ensure that technical content is optimized for SEO, readability, and usability.

Version Control: Maintain version-controlled documents and ensure content is up-to-date with the latest product updates or service offerings.

Required Skills and Qualifications:

Experience:

Technical Knowledge:

Writing Skills:

Attention to Detail:

Tools & Technologies: Proficiency in documentation tools like Confluence, Markdown, JIRA, and MS Office Suite. Familiarity with content management systems (CMS) and knowledge of HTML/CSS is a plus.

Research Skills:

Collaboration:

Time Management:

Preferred Qualifications:

Bachelor's degree in English, Communication, Computer Science, Information Technology, or a related field.

Familiarity with Agile methodologies or software development life cycles (SDLC).

Experience with creating multimedia content like videos or interactive tutorials is a plus.

Knowledge of industry-specific standards and best practices (e.g., IEEE, Microsoft style guide).

Why Join Us?

Competitive salary and benefits package.

Work in an innovative and fast-paced environment.

Opportunities for professional growth and career advancement.

Collaborative and inclusive workplace culture.