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Cognizant
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Team Manager-Ops

Team Manager-Ops

Cognizant

0 years

0 Lacs

Noida Uttar Pradesh India

Posted:16 hours ago| Platform:

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Skills Required

auto efficiency effectiveness workflow strategies service analyze metrics support integration documentation compliance regulations reports management training resolve teamwork data communication model certifications certification

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

The Team Manager-Ops role is pivotal in ensuring smooth operations within the organization. With a focus on MS Office proficiency the candidate will manage and optimize processes related to Auto - Policy Admin Auto - Claims and Property & Casualty Insurance. This hybrid position requires night shift availability and offers an opportunity to contribute significantly to the companys success.

Responsibilities

Oversee daily operations to ensure efficiency and effectiveness in all processes related to Auto
Policy Admin and Auto
Claims
Coordinate with team members to optimize workflow and achieve operational targets
Implement strategies to improve service delivery and customer satisfaction
Monitor and analyze performance metrics to identify areas for improvement
Provide guidance and support to team members to enhance their skills and productivity
Collaborate with other departments to ensure seamless integration of operations
Develop and maintain documentation for operational processes and procedures
Ensure compliance with industry standards and regulations in Property & Casualty Insurance
Utilize MS Office tools to generate reports and presentations for management review
Facilitate training sessions to keep the team updated with the latest industry trends and practices
Address and resolve any operational issues promptly to minimize disruptions
Foster a positive work environment that encourages teamwork and innovation
Contribute to the companys goals by driving operational excellence and efficiency

Qualifications

Demonstrate proficiency in MS Office applications to manage and analyze data effectively
Possess a strong understanding of Auto
Policy Admin and Auto
Claims processes
Exhibit knowledge in Property & Casualty Insurance to ensure compliance and best practices
Display excellent communication skills to interact with team members and stakeholders
Show ability to work in a hybrid model with night shift availability
Have experience in managing operations within a similar industry setting
Bring a proactive approach to problem-solving and process optimization.

Certifications Required

Microsoft Office Specialist certification is required.

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

10001 Employees

3140 Jobs

Key People

Brian Humphries

CEO
Gina Schaefer

CFO
Ranjan Kalia

President, Cognizant North America
Katherine H. (Katie) Talarico

Chief Marketing Officer

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Team Manager-Ops