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Team Manager- Collection Telecalling

Team Manager- Collection Telecalling

HDB Financial Services

4 - 9 years

3 - 4 Lacs

Kolkata

Posted:1 month ago| Platform:

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Skills Required

dailer Team Management Skills Analytical Skills Collections Process Quality Adherence Dialer Dialer Management problem solving skills. Team Leading Shrinkage SLA Management decision making skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key functions will be: • To Handle minimum of 3 - 5 team leaders with their team • To achieve collection targets of the Respective portfolios assigned. • Co-ordinate with bank team with respect to day to day operations. • Continuously monitoring Tele-calling teams performance, suggest and implement Strategies to enhance productivity. • Responsible for managing attrition across assigned teams. • Responsible for smooth flow of process relating to collections. • Prepare and publish report on daily team performance. KEY RESPONSIBILITIES • Team Handling, Target Achievement. • Suggest and Implement Strategies to enhance productivity. SKILLS / COMPETENCIES REQUIRED • Graduate • 4-6 yrs experience in collection and team handling. • Good communication and pleasing personality. • High level of Self Drive/Enthusiasm.

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HDB Financial Services

www.hdbfs.com

Financial Services

Mumbai

1001-5000 Employees

456 Jobs

Key People

Vinay Aurangabadkar

MD & CEO
K. Ramesh

Chief Financial Officer (CFO)

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