100 Dialer Management Jobs

We Paisabazaar is hiring Assistant Manager (Outbound Telesales) for Chennai, Tharamani Location. Candidate should have strong experience in managing entire BPO sales operations with strong people management skills. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Chennai, Tharamani (Local Language Mandatory) Product - Financial Product Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity tha...

We are seeking an experienced and result-oriented Dialer / IVR / Software Sales Manager to drive business growth for our communication software suite, including Auto Dialer, IVR Systems, Voice Logger, and CRM solutions . Annual bonus

Dear Aspirant, Software Engineer – Call Center Dialer Development Budget- 10–15 LPA (3–6 years experience) Night shift 5.5 working days Share cv on what's app 8368904214

Key Responsibilities: Configure and manage auto-dialer (predictive/progressive/manual) campaigns as per business requirements. Upload calling data, allocate leads to teams, and monitor dialer performance. Maintain call pacing, retry rules, and campaign filters for optimum utilization. Generate and share daily/weekly/monthly performance and productivity reports. Coordinate with IT and operations teams to troubleshoot dialer or data-related issues. Ensure data hygiene, compliance, and timely campaign execution. Monitor agent login/logout, idle time, and adherence reports through dialer dashboards. Suggest process improvements to enhance efficiency and reduce downtime.Good understanding of inbo...

About the Role: - Shriram Properties is seeking a dynamic Presales Team Leader to drive lead-to-booking conversions and manage a high-performing presales team The ideal candidate will have hands-on experience with Salesforce CRM, outbound dialers, and call center analytics, along with a strong understanding of presales in real estate You will generate actionable insights, optimize team performance, and ensure business goals are consistently met, Key Responsibilities Lead & Conversion Management Convert cold leads into Walk-ins and Walk-ins into confirmed property bookings, Oversee end-to-end presales process: lead qualification, site visit scheduling, follow-ups, and booking support, Presale...

About WeRize Founded in 2019 by Vishal Chopra and Himanshu Gupta, WeRize is building India's largest full stack fintech platform for 500 million underserved middle-class customers who live in 5000+ small towns of India. WeRize (Wortgage technologies pvt ltd) also owns RBI registered NBFC subsidiary (Wortgage Finance pvt ltd). This customer segment is not served by private sector banks, Insurers and Mutual Fund companies due to their low ticket-size and lifetime value and is dependent on PSU/Govt. banks. PSU/Government banks rarely provide financial products beyond basic savings accounts and these customers lack access to unsecured loans, MSME loans, credit cards, affordable housing loans, lo...

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimi...

Manage and monitor dialer campaigns (Predictive, Progressive, Manual, etc.) to ensure optimal agent productivity. Generate, maintain, and analyze daily, weekly, and monthly MIS reports on call volumes, agent performance, and campaign effectiveness.

Key Responsibilities : Team Management: Supervise and lead a team of call center agents. Monitor team performance, provide regular feedback, and conduct performance appraisals. Organize and lead team meetings to discuss performance, challenges, and updates. Operations Management: Ensure smooth handling of inbound customer inquiries and outbound sales calls. Implement and manage call center policies and procedures. Monitor call center metrics and KPIs to ensure targets are met. Training and Development: Identify training needs and provide coaching and mentoring to team members. Customer Experience: Address and resolve escalated customer issues and complaints. Ensure a high level of customer s...

Role Overview: You will be responsible for leading the telecalling collection efforts for accounts falling under DPD 1 to Recovery at PhonePe. Your role will involve optimizing the dialer strategy, driving collection efficiency, and ensuring the achievement of collection targets across various buckets, regions, campaigns, segments, and individual accounts. As the Manager - Telecollection, you will need strong analytical skills, a clear understanding of dialer functionalities and collection processes, and proven experience in managing and motivating telecalling teams. Key Responsibilities: - Develop and implement daily dialer input strategies to maximize connect rates and collection efficienc...

About the Role We are looking for a dynamic and experienced Contact Center Manager / Head to lead our outbound tele sales operations. The ideal candidate will have a proven track record of managing high-performing outbound sales teams , preferably in financial products such as loans, credit cards, or insurance . You will be responsible for driving sales performance, optimizing dialer efficiency, and ensuring strong process discipline and compliance across the floor. Key Responsibilities 1. Operational Leadership Oversee day-to-day operations of the outbound contact center tele sales telesales and revenue generation . Manage and mentor a team of team leaders, quality analysts, and dialer agen...

Pancyber Infotech Pvt Ltd: Headsets - Sales Invites applications for selling Livey Headets Candidates with experience in selling headsets and who are interested to work on Commission basis are requested to apply. Required Candidate profile Responsibilities: Meet sales targets Maintain customer relationships Generate leads through cold calling and networking Close deals with headsets Collaborate with marketing team on promotions

MIS Reports Outbound process Knowlege of Dialer functioning is advantage Domestic BPO WFM

We are currently seeking a Assistant Manager to join our collection Team Process : BPO Collections Location : Thane Salary : upto 6lpa Shift : Day shift with Sunday fix off Requirements : Need minimum 6 months on paper experience as a Assistant Manager from BPO Tele collection background HR Rahat : 8108771884 rahatjan.khan@teleperformancedibs.com

Job description We are looking for Team Leader with Call centre/ BPO experince, who can travel with us with our professional path Responsibilities Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems. Required Candidate profile Candidate with 2+yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Hindi/Telugu/Malayalam must. Walk-in -- Monday to Saturday (10 am to 6pm) Con...

About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...

JOB ROLE Managing and monitoring delinquent account collection for the assigned portfolio and a team of team managers and team leaders Managing a team of Team Managers and Team Leaders Coordinating with Business and collection functions across locations Appointing, managing & developing collection vendors to ensure collections from delinquent customers. Ensuring call centre activities are supported by robust field management. Preparing MIS reports to provide feedback to seniors, viz. Collection, work flow Defining the parameters for evaluating and reviewing the pickup activities and implementing corrective actions. Putting vendor management in proper shape to ensure smoother operations. Form...

Role & responsibilities Lead and manage a team of Executives in a call center (Sales Voice) environment, with a focus on achieving business targets and KPIs. Conduct daily team huddles to set objectives, track progress, and ensure sales quotas are consistently met. Motivate, guide, and manage team members by allocating daily tasks, monitoring manpower requirements, and controlling attrition and shrinkage. Provide regular feedback, identify knowledge gaps, and conduct coaching sessions to enhance team performance and productivity. Manage performance monitoring, goal setting, and continuous development of sales representatives. Analyze sales performance data, prepare reports, and forecast tren...

About the Role: We are seeking an analytical and detail-oriented Dialer Analyst to join our team. This role will be responsible for analyzing collections dialer operations, identifying optimization opportunities, and driving strategies that maximize Right Party Contacts (RPCs), improve agent productivity, and enhance overall recovery performance. The ideal candidate will have strong data analysis skills, a deep understanding of dialer platforms, and proven experience in contact center collections operations. Key Responsibilities Monitor and analyze daily dialer performance metrics to ensure maximum efficiency and effectiveness. Identify trends, gaps, and opportunities to improve Right Party ...

Position: Head IT (Call Center Division) Department: IT Location: Gurugram Reports to: Head of Technology Employment Type: Full-time Job Summary: We are seeking a seasoned and strategic IT leader to head the IT function for our Call Center Division . This role will be responsible for overseeing and aligning all IT infrastructure, systems, and support services that empower and optimize telesales operations. The ideal candidate must bring deep experience in managing dialer systems, stakeholder relationships, IT governance, vendor management, and audit compliance. This is a senior-level leadership role that requires a blend of technical expertise, operational execution, and business acumen. Key...

Min 3-5 years of dialer management and MIS reporting experience. Hands-on experience with predictive/progressive dialers (e.g., Ameyo, Five9, Avaya, Genesys). Proficiency in Excel (pivot tables, VLOOKUP, charts) and reporting tools. Required Candidate profile 6 days working Excellent communication Valid Passport needed Noida CTC can vary from 6 to 9L Call Vikas 8527840989 Email vikasimaginators@gmail.com

Role description Job Description A. Position Overview Position Title Vendor Manager - Outbound Call Center Department Digital Business Unit Grade Assistant Manager / Manager B. Organizational Relationships Reports to Direct Assistant Vice President - DBU Supervises NA C. Job Dimensions Geographic Area Covered Mumbai & Thane ( Job Location : - Airoli ) Stakeholders Internal HO Operations, IT Stakeholders External Call Center Vendors , Field Sales Team About Department: - The digital business unit focuses on engaging prospects & customers using online platforms, transforming engagement into customer interest and converting interest into final sales Purpose of the job: - Key objective of this p...

Hiring for a WFM Role for Multiple locations in India. Mainly Hiring for Gurgaon Bangalore Hyderabad Pune Kolkata Mumbai CTC 6 Lakhs to 18 Lakhs I am interested in candidates. Please apply online to the posting, and will get a call. Regards,

Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees with...

MIS Roles and Responsibilities: Lead and manage a team responsible for alumni data collection and enrichment. Set and track team KPIs to ensure accuracy, speed, and quality of data collected. Conduct performance reviews, coach team members, and improve productivity. Manage daily operations including dialer system usage, CRM updates, and reporting workflows. Create and maintain Excel-based dashboards and trackers (Pivot Tables, VLOOKUP, charts). Analyze alumni data to generate actionable insights for client reporting. Coordinate with internal teams (Tech, Product, Client Success, Operations) to ensure smooth delivery. Ensure reports and dashboards are accurate, timely, and client-ready. Ident...