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1.0 - 2.0 years
4 - 4 Lacs
bengaluru
Work from Office
Greetings from 1Point1 Solutions.. Hiring for Collections TEAM LEADER (Preferred Immediate Joiner) Looking for Immediate Joiner Designation : Team Leader Qualification : Any Graduates can apply Languages : English + Tamil + Telugu + Kannada (along with english any 1 one South language is manadatory) Salary : 3.8 LPA - 4.5 LPA Location : Bangalore Credit Card Collections Experience is manadatory. Interested candidates can call to HR PRUTHVI - 9620664492 or share your cv on same watsapp number
Posted 2 weeks ago
3.0 - 7.0 years
2 - 3 Lacs
noida, greater noida, delhi / ncr
Work from Office
Role & responsibilities On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Performance review of callers on daily weekly monthly basis Plan for absenteeism in the team and ensure smooth work flow Liaise between different departments KEY RESPONSIBILITIES Preferred candidate profile On-the-job training. Performance Reporting Maintaining MIS Note : Interested candidate can come for walk In Interview at belo...
Posted 2 weeks ago
3.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Performance review of callers on daily weekly monthly basis Plan for absenteeism in the team and ensure smooth work flow Liaise between different departments KEY RESPONSIBILITIES Preferred candidate profile On-the-job training. Performance Reporting Maintaining MIS Address : HDB FInancial Services Ltd. #1, Ramachandra Complex, 1st...
Posted 3 months ago
3.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Performance review of callers on daily weekly monthly basis Plan for absenteeism in the team and ensure smooth work flow Liaise between different departments KEY RESPONSIBILITIES Preferred candidate profile On-the-job training. Performance Reporting Maintaining MIS Address : HDB Financial Services,Suryodaya ,5th Floor Near Prakash...
Posted 3 months ago
4 - 9 years
3 - 4 Lacs
Kolkata
Work from Office
Key functions will be: • To Handle minimum of 3 - 5 team leaders with their team • To achieve collection targets of the Respective portfolios assigned. • Co-ordinate with bank team with respect to day to day operations. • Continuously monitoring Tele-calling teams performance, suggest and implement Strategies to enhance productivity. • Responsible for managing attrition across assigned teams. • Responsible for smooth flow of process relating to collections. • Prepare and publish report on daily team performance. KEY RESPONSIBILITIES • Team Handling, Target Achievement. • Suggest and Implement Strategies to enhance productivity. SKILLS / COMPETENCIES REQUIRED • Graduate • 4-6 yrs experience i...
Posted 4 months ago
4 - 9 years
4 - 7 Lacs
Kolkata
Work from Office
Key functions will be: Designing & Managing call quality parameters and customer satisfaction on calls made. Working on risk reduction strategies for the assigned centre taking in consideration relative factors. Conducting regular meetings with the Bank Team to ensure a constant improvement in the collections process. Regular Coordination with the collection agencies to expedite the EMI collection process. Managing attrition and Employee satisfaction. Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations. KEY RESPONSIBILITIES Strong analytical and problem solving skills. Strong decision making skills. Strong inter-per...
Posted 4 months ago
3.0 - 7.0 years
2 - 3 Lacs
bengaluru
Work from Office
Role & responsibilities On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Performance review of callers on daily weekly monthly basis Plan for absenteeism in the team and ensure smooth work flow Liaise between different departments KEY RESPONSIBILITIES Preferred candidate profile On-the-job training. Performance Reporting Maintaining MIS Address : HDB FInancial Services Ltd. #1, Ramachandra Complex, 1st...
Posted Date not available
2.0 - 4.0 years
4 - 4 Lacs
bengaluru
Work from Office
Greetings from 1Point1.. Hiring for BPO Collections Team Leader. Looking for an Immediate Joiner. Designation : Team Leader Salary : Decent hike on previous salary Graduation : Any Graduates Working Location : Bangalore.Kudlu gate Roles and Responsbilities : * Experience is required into collections Process * Should have knowledge on KRA and KPIs * Should have knowledge on Dailer (or) RM Interested candidates can call to HR Pruthvi - 9620664492 or share your updated cv on same watsapp number
Posted Date not available
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