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Team Leader

TAURUS BPO SERVICES INDIA LLP

0 years

0 Lacs

Mumbai Maharashtra India

Posted:6 hours ago| Platform:

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Skills Required

service management data analytics marketing excel healthcare cutting technology efficiency training development monitoring compliance leadership communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

TAURUS BPO SERVICES INDIA LLP offers a wide array of services including customer service management, data & business analytics, sales & marketing, supply chain services, accounts payable & receivable, and customer order management. Our primary objective is to provide superior business services and solutions to help businesses excel in their niche. We cater to prestigious organizations across various sectors, including BFSI, healthcare, marketing, customer service, telecom, FMCG, and sales. By outsourcing non-core operations to us, clients can focus on core capabilities, achieving a competitive advantage. We leverage cutting-edge technology to enhance operational efficiency for our affiliated partners.

Role Description

This is a full-time, on-site role for a Team Lead located in Mumbai. The Team Lead will be responsible for overseeing daily operations, managing team performance, and ensuring high-quality service delivery. Tasks include assigning tasks, conducting team meetings, providing training and development, monitoring progress, and handling escalations. The Team Lead will also be responsible for performance evaluations, developing and implementing process improvements, and ensuring compliance with company policies and procedures.

Qualifications

Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in customer service management and sales & marketing
Experience in data & business analytics and supply chain services
Knowledge of accounts payable & receivable processes and customer order management
Problem-solving and decision-making abilities
Ability to work under pressure and meet deadlines
Bachelor's degree in Business Management, Administration, or related field

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