Posted:3 hours ago|
Platform:
On-site
Full Time
Background:BPOExperience
Experience :Experience:Minimum1yearofexperienceasaTLonpaper
Location:Airoli
ShiftWindow:24x7
Weekoffs:Any2daysinaweek
Process:ExperienceinVoiceProcessismandatory(International)
We are is currently seeking a Team Leader fortheir Telecom Process into ISP for NaviMumbai.location.The ideal candidate must have aminimum of one year of experience as Team leaderfor international process.Join us and bepart of our dynamic team!
Roles and Responsibilities:
Lead and supervi seateamtomeet operational goals
Developandimplementstrategiesto improve processesMonitorperformanceandprovidefeedbackEnsure compliance with company policies and proceduresEducation:HSC/GradExperienceTarget:Experience in handling team;have managed clients;hands on excelan dpeople management skillsSkills:Good communication skills;Excelknowledge;People management;Leadership skills;Quick Learner;Adaptability,handled attrition&shrinkage,Schedule Adherence,LoginHours Breaks,CSAT,DSAT,AHTQualityBottomQuartile Management,NPSNoticePeriod:Oaky with 60 Days Notice or 30daysQualificationsPreviousexperienceasaTeamLeaderonPapersRequiredSkillsStrongproblem-solvingskillsExcellent communication and teamwork abilities
Any query kindly contact : 7400855477 /rdubey@peshr.com
PES HR Services
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