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0.0 - 2.0 years

4 - 7 Lacs

Mumbai, Nagpur, Thane

Work from Office

We Want To Change The World. We Believe It Starts With Education. In India, 100 million children from low-income communities grow up without access to the 21st-century skills they need to thrive from emotional intelligence and digital literacy to everyday money management. This gap leads to a lifetime of limited opportunity, intergenerational poverty, and rising mental health concerns. What Are We Doing? Every child deserves to learn in the language they call their own because true education begins with belonging. At The Apprentice Project (TAP), we re making learning content not just accessible, but culturally relevant and engaging in every childs mother tongue. Our goal is to ensure that every student no matter where they re from can see, hear, and feel learning in a way that speaks directly to them. We re translating education not just linguistically, but emotionally. And now, we re building a network of passionate creators who can help us make learning fun, friendly, and fully local. Who We re Looking For We re looking for a creative and culturally rooted content translator to join us as a Consultant Video Translator (Marathi). In this role, you ll bring our educational videos to life in Marathi, ensuring they are accurate, fun, and deeply resonant for students across India. You re someone who loves language and performance, can voice-act with flair, edit with precision, and understand how young learners think. You re not just translating you re telling stories, modulating your voice to connect, and designing videos that make kids want to come back and learn more. If you ve worked in theatre, voiceover, education, media, or even content creation and you re excited to blend your skills to build something meaningful we d love to hear from you. About The Role Location - Remote (India Preferred) Time Commitment - 30 - 40 hours per week/ 22 videos per week Reporting to - Curriculum Team Lead Compensation - 200 per video Type - Part-Time What You ll Do Voiceover & Video Editing Record engaging, clear, and friendly Marathi voiceovers for existing English videos on STEM, Visual Arts, and Financial Literacy. Apply voice modulation and emotion to bring content to life for young learners. Sync your voiceover seamlessly with the original visuals. Visual Template Editing (Canva) Update on-screen text and slides in Canva to reflect Marathi translations. Maintain formatting, readability, and visual consistency across slides. Ensure the final output is student-friendly, aligned with TAPs style, and ready for classroom use. Optionally, suggest visual enhancements that improve learning clarity and engagement. Who You Are You are fluent in Marathi (spoken and written) and highly comfortable with English-to-Marathi translation. You have experience with voiceovers and know how to use your voice to teach and engage. You re comfortable using tools like Canva, screen recorders, or basic video editing software (e.g., Clipchamp). You care deeply about inclusive education and want to make learning joyful and accessible for every child. Bonus: You ve worked in edtech, media, theatre, or regional content creation before. Why Join Us? Because we don t just want to educate we want to spark joy in every child s learning journey. At TAP, your voice and creativity will directly impact how thousands of students experience their lessons, not just in school, but for life. Use your voice for impact Literally! Help children understand, connect, and grow through language. Creative freedom Translate with empathy, perform with flair, and bring learning to life. Work from anywhere As long as you deliver high-quality work, we re flexible on where and how you do it. Build a powerful portfolio Your work will be used in classrooms across Maharashtra and beyond. What You Can Expect? Clear briefs, support, training from our curriculum team, and structured feedback Recognition for your creativity and attention to detail Regular communication and collaboration and team check-ins A chance to shape how language equity becomes a pillar of education reform in India hr@theapprenticeproject.org

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1.0 - 2.0 years

5 - 8 Lacs

Mumbai, Nagpur, Thane

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We Want To Change The World. We Believe It Starts With Education. In India, 100 million children from low-income communities grow up without access to the 21st-century skills they need to thrive from emotional intelligence and digital literacy to everyday money management. This gap leads to a lifetime of limited opportunity, intergenerational poverty, and rising mental health concerns. What Are We Doing? Every child deserves to learn in the language they call their own because true education begins with belonging. At The Apprentice Project (TAP), we re making learning content not just accessible, but culturally relevant and engaging in every childs mother tongue. Our goal is to ensure that every student, no matter where they re from can see, hear, and feel learning in a way that speaks directly to them. We re translating education, not just linguistically, but emotionally. And now, we re building a network of passionate creators who can help us make learning fun, friendly, and fully local. Who We re Looking For We re looking for a creative and culturally rooted content translator to join us as a Consultant - Video Translator (Punjabi). In this role, you ll bring our educational videos to life in Punjabi, ensuring they are accurate, fun, and deeply resonant for students across India. You re someone who loves language and performance, can voice-act with flair, edit with precision, and understand how young learners think. You re not just translating, you re telling stories, modulating your voice to connect, and designing videos that make kids want to come back and learn more. If you ve worked in theatre, voiceover, education, media, or even content creation and you re excited to blend your skills to build something meaningful we d love to hear from you. About The Role Location - Remote Time Commitment - 30 - 40 hours per week/ 22 videos per week Reporting to - Curriculum Team Lead Compensation - 200 per video Type - Part-Time What You ll Do Voiceover & Video Editing Record engaging, clear, and friendly Punjabi voiceovers for existing English videos on STEM, Visual Arts, and Financial Literacy. Apply voice modulation and emotion to bring content to life for young learners. Sync your voiceover seamlessly with the original visuals. Visual Template Editing (Canva) Update on-screen text and slides in Canva to reflect Punjabi translations. Maintain formatting, readability, and visual consistency across slides. Ensure the final output is student-friendly, aligned with TAPs style, and ready for classroom use. Optionally, suggest visual enhancements that improve learning clarity and engagement. Who You Are You are fluent in Punjabi (spoken and written) and highly comfortable with English-to-Punjabi translation. You have experience with voiceovers and know how to use your voice to teach and engage. You re comfortable using tools like Canva, screen recorders, or basic video editing software (e.g., Clipchamp). You care deeply about inclusive education and want to make learning joyful and accessible for every child. Bonus : You ve worked in edtech, media, theatre, or regional content creation before. Why Join Us? Because we don t just want to educate, we want to spark joy in every child s learning journey. At TAP, your voice and creativity will directly impact how thousands of students experience their lessons, not just in school, but for life. Use your voice for impact - Literally! Help children understand, connect, and grow through language. Creative freedom - Translate with empathy, perform with flair, and bring learning to life. Work from anywhere - As long as you deliver high-quality work, we re flexible on where and how you do it. Build a powerful portfolio - Your work will be used in classrooms across Maharashtra and beyond. What You Can Expect? Clear briefs, support, training from our curriculum team, and structured feedback Recognition for your creativity and attention to detail Regular communication and collaboration and team check-ins A chance to shape how language equity becomes a pillar of education reform in India hr@theapprenticeproject.org

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3.0 - 8.0 years

3 - 6 Lacs

Gurugram

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Role Summary We are looking for an enthusiastic Team Leader for Airline Process at Ienergizer Pvt. Ltd. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing Performance Monitoring & Coaching : Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance. Escalation Handling : Providing floor support and handling escalations to ensure swift resolution of complex. Process Improvement : Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction. Training & Development : Coaching new team members and continuously working to enhance the skills of existing team members. Client & Stakeholder Interaction : Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders. Target Management : Ensuring team meets set targets for KPIs such as AHT (Average Handling Time) Reporting & Documentation : Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients. Qualifications Education : Under Graduate / Graduate in any discipline. Experience : At least 2+ years of experience in BPO, with at least 1 year of experience managing teams. Skills : Strong leadership and supervisory abilities. Excellent written and verbal communication skills in English. Strong problem-solving and analytical skills. Ability to handle escalations and complex content issues. Proficiency in MS Office, particularly Excel. Familiarity with content moderation guidelines and best practices in the industry. Whats Expected Proven ability to manage and lead a high-performing team in a fast-paced environment. Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions. Strong communication and relationship-building skills with clients and internal stakeholders. Ability to work effectively in a 24x7 work environment and manage stretch targets. 6 Days Working Banking Experince Manadate What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development programs Promising career progression within a global company A dynamic, world-class work culture that values innovation and teamwork To Apply: Manish Dandriyal - 9650930213

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3.0 - 6.0 years

6 - 8 Lacs

Bengaluru

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Greetings !! We are Hiring For Team Leader Operations - For International BPO/chat process Strong understanding of operational metrics and service KPIs Flexible to work in night shifts, rotational shifts, and rotational week Offs HR 9502739374 Required Candidate profile Minimum 1-3 years of experience as a Team Leader in an international BPO Voice /chat process ( On Papers ) Proficient in handling chat tools, CRM systems . Communication and decision-making skills

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1.0 - 2.0 years

1 - 2 Lacs

Navi Mumbai, Mumbai (All Areas)

Hybrid

Greetings from Scorelabs! Immediate openings for HR Recruiter Candidate should Have Exp In too Soucing Non-It Hirings ( Bpo& Insurance Channels ) Minimum 1 Year Exp Required as a Recruiter Especially in too It & Non It Required Candidate profile Freshers Are Also Fine But Should Have Excellent Communication IT'S Completely Work From Home ( Own Lap + Good Internet Connection ) 6 Days Working ( 9:30 - 6:30 ) Hr: 9550760771

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6.0 - 11.0 years

5 - 7 Lacs

Bhayandar

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We are looking for an experienced Team Leader for our 1st Party Soft Collections process. job involves Team handling onboarding & training soft collection Quality audits clients and internal stakeholders US Process international collection Required Candidate profile Must have International collection Process Ready to work in US timings 5 days working Exp-5+yr Leadership skills -Handled team size of 5+ work from office any Query-rdubey@peshr.com /9893743892

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6.0 - 11.0 years

4 - 7 Lacs

Kolkata, Pune, Bengaluru

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Lead Team Members, foster growth via effective coaching and communication and promote teamwork and cooperation• Identify performance related issues, develop an action plan for improvement• Provide expertise in handling escalated customer calls Required Candidate profile Provide feedback to team members on both call coaching and other daily performance call 9716551077,share cv mamta@emsol.co.in

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5.0 - 10.0 years

7 - 11 Lacs

Hyderabad

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Responsibilities: Manage the overall performance of a team of customer service representatives Day-to-day team management in accordance with requirements and SLAs Prompt identification and resolution of issues including implementation of preventative measures. Provide high quality agent coaching to ensure proper understanding of products and services, compliance in clients policies, and delivery of the best customer service Recruits, selects, hires, and trains new personnel and prepares them to respond to customer questions and complaints Provide exceptional people management, mentorship, and career development to members of your team, achieve low attrition levels and high employee engagement Drive team to deliver continuous improvement and productivity/quality gains Flag and escalate business risks timely Making sure the operations is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of internal stakeholders and the client Client interfacing improve operational systems, processes and best practices that guarantee organizational well-being and efficiencies Leverage service quality, growth, and efficiency metric reports to identify areas of opportunity to enhance agent performance and drive achievement of stated goals. Perform quality controls and monitor production KPI’s, prepare reports and analyze data for your team Ability to develop and implement strategic processes to increase consistency and promote overall growth of the project Flexible with timings to support operations Min. requirements: College education preferred Experience in leading teams in customer support via voice and chat support or a call center environment Advanced customer focus and customer service skills Exceptional training and coaching skills to motivate employees Great verbal and written communication skills Have full understanding of creating and implementing scheduling and task distribution Dynamic leader with experience and passion for managing large and diverse teams across multiple sites in a fast paced environment, able to deal with rapid change and ambiguity Strategic thinker with strong analytical and problem-solving skills 3+ years of experience in team management, managing 20+ FTE 3+ years of people management experience, including managing leaders, and a strong desire to develop team members Passion to create an exceptional experience and provide outstanding customer support Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members Adaptable and energized by a fast-paced environment Good in situational leadership, on the feet thinking. Analytically sound, ability to look through data and make learned decisions Bachelor’s degree, or equivalent. Adequate knowledge of organizational effectiveness and operations management Familiarity with business and financial principles and practices Ability to effectively communicate with all levels of the organization Proven track record of collaborating with cross-functional groups to produce results ISO, Six Sigma, PMO Certification is an added advantage Strong practical experience with Excel (PivotTable, Charts, Statistical functions) is required a plus

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7.0 - 12.0 years

11 - 14 Lacs

Bengaluru

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Opening with Leading Bank Branch Relationship Head | Bangalore Position: Branch Relationship Head (Team Handling) Location: Bangalore CTC: Up to 14 LPA Experience: Minimum 4 years in banking with team handling experience (mandatory) Key Responsibilities: Lead and manage a team of Relationship Managers Build and maintain strong relationships with high-value clients Drive sales, cross-sell banking products, and ensure revenue growth Collaborate with internal teams for seamless service delivery Contribute to strategic planning and business development How to Apply: Email your CV to: selvi.sai@upgrad.com WhatsApp your CV to: 9361184170 Call: 9361184170 Regards, Selvi Sai Chief Recruitment Specialist – Leadership & Mid/Senior Hiring

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3.0 - 8.0 years

3 - 6 Lacs

Surat

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Recruit, train, mentor team members to enhance performance Develop & implement strategies to improve operational efficiency Monitor KPIs & ensure goal achievement Ensure compliance with company policies and quality standards Required Candidate profile Experience: 2-3 years of relevant experience team management or operations. Language Proficiency: Must be fluent in Hindi, English Skills: Strong leadership, problem-solving, and communication skills.

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2.0 - 4.0 years

7 - 8 Lacs

Mohali, Chandigarh, Kharar

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Work from Office upto 8 LPA International Voice Process Min 2-3 year of team handling on paper exp required in BPO Rotational Shift 5 Days working Graduate Mandatory Immediate Joiners Mohali Interested candidates contact on 6280939007 HR khushi Required Candidate profile Should be aware about Shrinkage, Attrition , KPI & KRA's Flexible for 24X7 Shifts Good Customer Handling Skills Min 2-3 year of team handling on paper experience required in BPO

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3.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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About the Role: We are hiring a Team Lead Referral Marketing to spearhead referral-driven growth strategies. This role involves leading a team of Referral Marketing Associates to enhance community engagement, optimize referral incentives, and drive conversions through a structured and data-backed approach. The ideal candidate is a strategic leader with expertise in growth marketing, referral programs, and team management . Team Leadership: Manage and mentor a team of 4-5 Referral Marketing Associates to achieve performance goals. Strategic Referral Growth: Develop and execute innovative strategies to boost learner referrals and enhance conversion rates. Community Engagement & Advocacy: Build strong relationships with users to drive word-of-mouth marketing. Performance Tracking & Optimization: Monitor referral performance, analyze data trends, and implement improvements. Cross-functional Collaboration: Work with marketing, sales, and learner success teams to amplify referral impact. Incentive & Rewards Management: Optimize referral incentives to ensure high participation, retention, and ROI. Requirements: 3-5 years of experience in referral marketing, community management, or growth marketing . Prior experience managing a team and driving performance . Strong knowledge of customer engagement, incentive-based marketing, and data analytics . Hands-on experience with CRM tools, referral platforms, and marketing automation . Excellent communication, stakeholder management, and problem-solving skills. Experience in EdTech or high-growth startups is a plus. Why Join Us Be part of a high-impact marketing team driving referral-led growth. Work in a fast-paced environment with opportunities to innovate and lead. Competitive salary and career growth in a dynamic industry. Counseling And Selling Skills, Sales And Business Development, English Communication, Counseling, Commuication Skill, Team Build, Sales Ability

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10.0 - 18.0 years

10 - 19 Lacs

Ahmedabad

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Unison Pharmaceuticals is looking for a Section Lead in Quality Control for Unit III for the below positions, 1: Raw Material (RM) Lead - Quality Control Designation : Asst. Manager/Deputy Manager Role Objective: Lead the planning, sampling, testing, and timely release of raw materials. Approve analytical reports, ensure pharmacopeial compliance (IP/BP/USP/Ph.Eur.). Coordinate with QA, Production, and Warehouse for material prioritization. Investigate and close RM-related OOS, OOT, and deviations. Monitor vendor quality trends and assist in vendor qualification reviews. Supervise testing and approval of printed/unprinted packaging materials. Ensure verification of dimensions, artwork, shade card, GSM, bursting strength, etc. Review and approve packaging specifications and COAs. Coordinate with QA and procurement on packaging change controls. Ensure timely documentation and logbook maintenance. Monitor equipment calibration and instrument usage (IR, UV, FTIR). Ensure data integrity and adherence to ALCOA+ principles. Support audits and implement CAPAs for RM/PM observations. Qualifications: M.Sc. (Chemistry) / B.Pharm / M.Pharm 8-15 years of QC experience, particularly in RM/PM Strong regulatory knowledge and audit exposure Key Skills: Analytical knowledge of RM/PM Compliance with pharmacopeias & specifications Effective coordination with warehouse, QA, and procurement Proficiency in ERP/SAP and LIMS systems Strong documentation, team handling, and troubleshooting skills 2: FP (Finished Product) Lead - Quality Control Designation : Asst. Manager/Deputy Manager Role Objective: To lead the testing, review, and release of Finished Products (FP) ensuring adherence to regulatory standards, timely market release, and data accuracy within a GMP-compliant framework. Finished Product QC Oversight: Plan and lead analysis of FP batches (Assay, Dissolution, Content Uniformity, Related Substances, etc.). Approve analytical reports and ensure timely batch release in collaboration with QA. Monitor stability testing, trending, and shelf-life management. Oversee FP investigations OOS/OOT/Deviations and implement CAPAs. Review and approve method validation/transfer protocols for FP. Ensure qualification, calibration, and maintenance of HPLC, GC, UV, IR, etc. Troubleshoot instrument/method-related challenges to avoid delays. Ensure compliance with regulatory guidelines (USFDA, MHRA, WHO, etc.). Review and approve FP-related SOPs, STPs, GTPs, and specifications. Maintain ALCOA+ data integrity in FP QC documentation. Face audits and defend QC-FP processes and documentation. Qualification & Experience: M.Sc. (Analytical Chemistry) / M.Pharm / B.Pharm 1015 years of experience in QC with strong FP testing and regulatory exposure Good understanding of global pharmacopeias and ICH guidelines

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3.0 - 8.0 years

3 - 7 Lacs

Noida, Gurugram

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About the role The Operations Team Leader - Bilingual is responsible for directing, monitoring, and developing the team of Operations CSRs under his/her charge, providing the necessary tools for your team to perform its tasks in order to ensure ongoing compliance metrics assigned to the account. Required Profile: Must be on Team Leader role for more than 2 years with International BPO Open to work in rotational shifts and week offs Customer Support experience preferable Knowledge of NPS desired English Proficiency - B2 or above Responsibilities: Monitoring a Real time queues KPI management Coaching, mentoring and upskilling the team members Ensure healthy Service Levels; Continuous monitoring and evaluation of the performance of the assigned team; Constantly monitoring the metrics/deliverables assigned to the team; Monitoring the quality standards required by the account using motivational techniques to stimulate the team; Implementation of governance mechanisms via quartile management and performance management. Taking Supervisory calls if needed The scope of support is voice and non voice both. Skills: Strong leadership skills Develop team's talent Teamwork oriented High sense of urgency Excellent social skills Stakeholder Management Able to deliver results working under pressure Strong Multitasking skills Knowledge: Advanced Excel/Google sheets - Desired Functions: SUMIF Joint, average, Count, conditioning formulas (IF, AND, OR) Preparation and presentation of advanced graphics PivotTables Search the data value by: VLOOKUP. Advanced Filters Oral and written comprehension Basic Knowledge of Operational Procedures Customer Service - Advanced Quality Processes - Advanced Motivation Theory - Advanced Studies & Experience: Graduate in any field Regards Trapti Singh 9911397154

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6.0 - 11.0 years

8 - 13 Lacs

Gurugram

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Career Opportunity: Net and Tally Engineer - Nural .NET Team Lead Immediate Joiners Preferred We are seeking a highly skilled and experienced .NET Team Lead to oversee the development and maintenance of enterprise-level applications. The ideal candidate will possess deep expertise in the .NET framework, strong leadership capabilities, and a proven track record in delivering high-quality software solutions. This role requires a balance of technical proficiency, team management, and effective communication with stakeholders. Key Responsibilities Lead the design, development, and deployment of applications using .NET technologies, ensuring scalability and performance. Architect and implement robust solutions, emphasising maintainability and best practices. Develop and manage business procedures, ensuring alignment with organisational goals. Optimise application performance concerning time and space complexity. Implement backtracking mechanisms to identify and resolve issues effectively. Mentor and guide a team of developers, fostering a culture of continuous learning and improvement. Break down complex requirements into manageable tasks and delegate appropriately. Monitor team performance, conduct regular code reviews, and ensure adherence to coding standards. Organise training sessions and onboarding programs for new team members. Collaborate with stakeholders to understand non-technical requirements and translate them into technical solutions. Estimate project timelines, manage resources, and ensure timely delivery of milestones. Utilise project management tools like Jira or Trello to track progress and manage workflows. Engage in Agile methodologies, participating in sprint planning, stand-ups, and retrospectives. Serve as the primary technical liaison between clients and the development team. Communicate complex technical concepts in a clear and understandable manner to non-technical stakeholders. Gather feedback and incorporate it into the development process to enhance product quality. Deployment and Maintenance Oversee the deployment of applications on IIS servers, ensuring stability and reliability. Implement and manage CI/CD pipelines to streamline the deployment process. Monitor applications post-deployment, addressing any issues promptly. Quality Assurance and Continuous Improvement Conduct failure analyses to identify root causes and implement corrective actions. Propose and implement system-level improvements to enhance performance and scalability. Stay updated with the latest industry trends and incorporate relevant technologies and practices. Required Skills and Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 6+ years of experience in software development with a focus on .NET technologies. Proficiency in C#, ADO.NET, and the .NET framework. Strong understanding of data structures, algorithms, and their application in real-world scenarios. Experience with both SQL and NoSQL databases. Familiarity with front-end technologies like HTML, CSS, and JavaScript. Hands-on experience with IIS server deployment and management. Knowledge of CI/CD tools and practices. Excellent problem-solving skills and the ability to analyse complex systems. Strong communication and interpersonal skills. Preferred Skills Experience with cloud platforms such as Azure or AWS. Familiarity with containerisation tools like Docker and orchestration platforms like Kubernetes. Knowledge of microservices architecture and RESTful API development. Exposure to DevOps practices and tools. Soft Skills Leadership and team management. Effective communication with both technical and non-technical stakeholders. Adaptability and willingness to learn. Strong organisational and time-management skills. Proactive approach to problem-solving and continuous improvement.

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8.0 - 13.0 years

10 - 18 Lacs

Hyderabad

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HR Operations Specialist India (TL/TM) **Location:** Hyderabad India **Flexibility to operate in different shifts as needed including night shifts **Experience:** Minimum 8+ years for TL; 10+ years for TM **Comp: TL- Max 16LPA; TM: 18.5LPA Max **Notice Period: Immediate Joiners only. Primary Skills: Hire to Retire (HR operations- end to end employee life cycle management); US operations experience; Workday tool proficiency mandatory. Excellent Communication skills. Role Overview: We are seeking a highly skilled and experienced HR Operations Specialist to join our team. The ideal candidate will have extensive experience in HR operations within India and be capable of independently managing all HR operations transactions without requiring extensive [1:28 pm, 30/06/2025] Manish Chauhan: HR Operations Specialist India (TL/TM) **Location:** Hyderabad India **Flexibility to operate in different shifts as needed including night shifts **Experience:** Minimum 8+ years for TL; 10+ years for TM **Comp: TL- Max 16LPA; TM: 18.5LPA Max **Notice Period: Immediate Joiners only. Primary Skills: Hire to Retire (HR operations- end to end employee life cycle management); US operations experience; Workday tool proficiency mandatory. Excellent Communication skills. Role Overview: We are seeking a highly skilled and experienced HR Operations Specialist to join our team. The ideal candidate will have extensive experience in HR operations within India and be capable of independently managing all HR operations transactions without requiring extensive hand-holding. This strategic role is crucial for ensuring operational efficiency and seamless HR process execution as our organization continues to grow. Key Responsibilities: Manage the entire employee life cycle (Hire to Retire) efficiently. Demonstrate proficiency in HR processes and standard operating procedures. Handle appointment letters and documentation for India. Manage and coordinate queries on the ticket management tool (Freshservice). Liaise with employees, managers, and other HR colleagues to resolve HR-related queries. Provide first-level support to employees on HR-related queries, such as benefits. Administer HR processes, including onboarding, employee data management, and benefits enrollment. Ensure accurate and timely completion of HR-related tasks, such as preparing and maintaining personnel files and processing employee changes. Develop and manage change management and communication strategies, including email templates and how-to guides. Oversee the HR helpdesk and ensure comprehensive support for all HR-related inquiries. Preferred Qualifications: Graduate/MBA with a minimum of 5+ years of relevant experience in HR operations. Extensive experience in HR shared services functions and managing HR OPS for India. Proficiency in Workday and basic understanding of Google Suite applications, including Smartsheet. Excellent IT skills, particularly in MS Word, PowerPoint, and Excel. Strong written and verbal communication skills in English. Ability to work under pressure and meet tight deadlines. Strong administrative skills with the ability to manage a complex and varied workload. Desired Attributes: Smart and self-reliant, capable of representing the HR function independently. Flexible and adaptable to work in different shifts as required. Strong problem-solving skills and attention to detail. Ability to work collaboratively with cross-functional teams.

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5.0 - 8.0 years

2 - 3 Lacs

Mumbai

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Key Responsibilities of the Team Lead Lead, mentor, and manage a team of at least 10 BDOs Set performance goals and monitor daily activities and achievements Provide regular training and motivation to the team Develop business strategies and maintain relationships with ecosystem partners and referral partners Implement promotional campaigns in collaboration with the Channel Head and local marketing team Plan and execute referral partner/BTL activities

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2.0 - 6.0 years

2 - 3 Lacs

Chennai

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Looking for Team Leader / Senior Recruiter For Recruitment Lead, mentor, & motivate a team of recruiters to meet recruitment goals Prior exp in Bulk Hiring would be an added advantage Client handling Required Candidate profile Exp in handling a team will be an added advantage Need to co ordinate with the team & deliver the client requirements to the team Pl contact - 7395 999 555

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3.0 - 6.0 years

6 - 7 Lacs

Lucknow

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JOB DESCRIPTION TEAM LEADER - TELESALES Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...Whats the sale for today? Role As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high pressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates exceptional communication, problem solving and negotiation skills. What you will do in this role Quality control of the calls. Responsible for achieving daily and monthly collection target for the team. Managing the roster across the floor to ensure maximum manpower utilization. Managing attendance and leaves of the Team. Allocating Telecalling lists to Advisors. Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc. Conduct daily briefings for the team members before the shift begins. Responsible for re-training of Advisors. Maintaining various reports related to Sales and accounts. Responsible for daily deposition of payment collected. Competition tracking (for processes performance, schemes). Interview and shortlist (initial screening) candidates to be hired for the team. Performance Reviews of the team. What you should have Bachelors Degree 2 years experience developing the above skills Experience must include tele-marketing job Should be familiar with effective objection handling Extremely detail oriented and ability to organize. Brownie Points Experience in direct marketing and local promotion. CTC - upto 7 Lacs + Variables Exp - Not more than total exp 5.5 years or 6 Years 6 days working (1 Rotational Week Off) Address - Raj Bhavan Colony, Hazratganj, Lucknow, Uttar Pradesh If interested share resume on mrunal.p@peopleinteractive.in

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8.0 - 12.0 years

9 - 12 Lacs

Mumbai, Mumbai Suburban

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About V. V.Group is a leading independent provider of maritime support services operating in 30 countries around the world. As a diverse and global group, we recognise that our colleagues are key assets, enabling us to exceed customers expectations at all times. Thats why we aim to attract, recruit, develop and retain the best people in the world. With careers and opportunities in marine support services, ship management, and commercial operations, as well as through our Global Graduate Development and Cadet Training Programmes, youll enjoy an exciting working environment, global opportunities, excellent prospects for career development, and highly competitive salary and benefits. Whether you wish to join over 44,000 active seafarers or 3,000 onshore support colleagues, V.Group offers an exciting range of opportunities. Overall Purpose of The Job: The Senior Team Leader is responsible for managing a team and/or Team Leaders; ensuring team deliver performance that meets or exceeds the required performance levels in terms of quality and efficiency; One point of contact for tower specific initiatives, managing Stakeholders, developing team members and; undertaking strategic initiatives to drive process improvement opportunities Key Responsibilities and Task • Provide Strategic direction to Team Leaders in meeting overall Business Unit Objectives • Ideation and lead the tower specific initiatives for Finance Tools implementation • Drive Centre of Excellence model for their respective tower • Gap Analysis in the current controls and recommending mitigation plan • Evaluating Stakeholder satisfaction and setting higher targets to exceed benchmark for the team • Lead Initiatives towards Cost rationalisation and productivity improvement • Process Acumen and involvement in focus group • Lead Group level change initiatives • Motivate and develop skill sets of team to be ready for future opportunities • Retain top talent in the team and provide platform for growth • Transition monitoring and harmonisation into broader GSS process • Monitor operations performance on agreed SLAs and other metrics and suggest action plan if required • Direct supervision of his/ her team on day-to-day responsibilities, motivate team to achieve highest level of quality, efficiency and met or exceed all goals. Build a culture of continuous improvement. • Provide leadership in administration of all components of his/ her team to ensure completeness, accuracy, and timeliness of requirements. • Enable accurate accounting and service delivery with highest level of quality and timely ensuring compliance, approval verification and quality control review the • Ensure all accounting policies and controls are implemented to enable highest level of accounting standards being followed in service delivery • Timely monitor and manage reporting of all performance indicators specific to his/her team. • Facilitate timely issue resolution, including escalation in accordance with governance structure. • Liaison with internal Teams/Departments effectively • Provide internal and external audit support, as required. • Foster communication and teamwork within and across organizational boundaries • Any other duties or responsibilities assigned by the line manager Essentials University Graduate or MBA with a major in finance, business, or accounting 8+ years of Domain Expertise Experience in accounting, AP/AR and financial systems Experience in interfacing with business operational customers and Controllers Must have at least 2-3 years of people management experience Ability to manage a diverse group of skill sets in a delivery center environment Strong communication skills Ability to portray professionalism and confidence to customers/stakeholders via phone and e-mail Strong organizational and time management skills Ability to multi-task and handle large volume of work efficiently and accurately Demonstrate high ethical standards

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5.0 - 10.0 years

7 - 7 Lacs

Kochi, Kolkata, Hyderabad

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Candidate should be currently working as a Team Leader on papers in an International Voice process. Work Location - Bangalore / Kolkata / Pune / Mumbai Shift - US Shifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details

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6.0 - 11.0 years

8 - 9 Lacs

Kochi, Kolkata, Hyderabad

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Candidate should be currently working as an Assistant manager / Team Leader on papers in WFM for a BPO. Qualification - Graduate Work Location - Chennai Shift - US SHifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

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1.0 - 6.0 years

4 - 8 Lacs

Pune, Mumbai (All Areas)

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Candidate should be currently working as a Team Leader on papers in an International Voice process. Work Location - Pune / Mumbai Shift - US Shifts Immediate Joiners OR Max 1 month notice period candidates can apply Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

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5.0 - 8.0 years

2 - 3 Lacs

Kolkata

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Industry :ITES Location : Ajaynagar , Kolkata Experience - 5 yrs Gender : Any Proficiency in MS Excel, MS Word with good communication skills Candidates having knowledge in leading team in US Mortgage data entry projects would get preference Required Candidate profile Good typing speed. (Above 30 WPM) Knowledge of MS Office - Word, Excel etc. Very good Computer Knowledge Shift time - 10 am - 7 pm (Mon - Sat) (Full Time)

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5.0 - 8.0 years

4 - 7 Lacs

Hathras, Aonla, Haldwani

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We are conducting Mega Walkin Drive at Meerut Regional Office from 30th June,25 to 5th July,25 for Branch Head role Job Location : Bareily DD Puram,Pilibhit,Sitarganj,Haldwani,Hathras,Aonla Required Candidate profile :- # Minimum 5 years of experience in Banks or any Finance companies (Not from Insurance sector). # Currently working in a managerial grade. # Age must be above 31 years. # Male & Female candidates are both eligible. * Job description :- Achieving the allotted branch target. Acquiring new customers and addressing all product inquiries through branch walk-ins, sales activities, marketing promotions, etc. Regular follow-up for interest collection and NPA reduction. Responsible for regular branch operations including KYC process, gold appraisal, strong room operations, gold packet preparation, closures and renewals. Cross-selling all products and increasing branch walk-ins. Ensuring error-free audit reports and proper compliance at the branch. Maintaining punctuality, discipline and a high level of morality in line with the ethics & values of the company. Cost control. Other duties as instructed by higher authority. * Perks and Benefits Perks and Benefits :- Fixed 38K PM Salary + Business Incentives + Contest Prize Money + Bonus + Others Rewards * Interested candidates can mail Updated CV to amit.bahuguna@muthootgroup.com

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