534 Team Leader Jobs - Page 6

Leading BPO in Gurgaon Hiring For Team Leader/Assistant Manager Service Desk Process International Chat Process CTC UPTO 9.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Customer Service Chat International Chat + Retail experience is MUST L10: 5+ yrs exp (1 yr TL) | 6–8.5 LPA L9: 7–10 yrs exp (2 yrs as TL) | 9–12.5 LPA L8: 9–12 yrs exp (3 yrs as TL) | 13–18.5 LPA Shift: 24x7 Required Candidate profile Mandate Exp: International Chat + Retail experience CSAT, Attrition, Shrinkage, KPI, KRA, Performance Matrix shwetaa.imaginators@gmail.com shweta- 9999309521

Urgent hiring for TEAM LEADER Operations Graduate with 1year on paper HEALTH CARE Team Lead Experience required 5Days working Cabs available For further details Call Pooja @ 8745033296 Or whtsapp CV on 8745033296

Total 5 yrs out of this 2yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR and Noida,Apply those who can relocate in Lucknow Perks and benefits PF & ESIC plus Good Leave policy

Greetings from Scorelabs! Candidate should Have Exp In too Soucing Non-It Hirings ( Bpo ) Minimum 1 Year Exp Required as a Recruiter Especially in too It & Non It Please share Your Resume Through Whats App ( No Calls ) : 9550760771 Required Candidate profile No Freshers Required Only 1 Year Experinced & That too BPO Hiring Only IT'S Completely Work From Home ( Own Lap + Good Internet Connection ) Willing to do Work From Home

Job Description: As a Business Development Team Leader with expertise in lending, group loans, portfolio analysis, microbanking, and microfinance operations & business development, your primary role is to lead and manage the Micro Assets business across the bank's operational geographies. Your focus will be on driving sustainable and profitable growth, ensuring asset quality, developing scalable models, and deepening financial inclusion in alignment with the bank's mission. You will be responsible for developing and implementing the overall strategy for the Micro Assets business, with a key emphasis on achieving disbursement, portfolio outstanding (POS), and fee income targets. Expanding the Micro Assets portfolio into new geographies and customer segments while building strategic partnerships with NGOs, SHGs, and community-based organizations will be crucial aspects of your role. In terms of credit and portfolio management, you will drive credit underwriting policies to balance growth and asset quality. Monitoring portfolio quality through key metrics such as PAR, NPA, and Write-off ratios, implementing early warning systems, collection strategies, and managing credit risk within the bank's risk appetite framework will be essential responsibilities. Product and process innovation will also be a key focus area where you will be required to develop new microfinance products tailored to customer needs, enhance customer onboarding, loan processing, and disbursement processes, as well as leverage technology to streamline operations and improve customer experience. Team leadership and capability building are integral parts of your role, involving leading a large team of regional, cluster, and branch-level micro-asset officers. Setting performance KPIs, monitoring productivity, driving team engagement, and designing capability-building programs to enhance field-force skills will be critical for the success of the Micro Assets vertical. Ensuring regulatory compliance and governance is a non-negotiable aspect of the role, requiring strict adherence to RBI regulations on priority sector lending (PSL) and microfinance guidelines. Maintaining strong governance practices, including credit audits, internal controls, and preparing for regulatory and statutory inspections will be essential responsibilities. Stakeholder management will also be a key component where you will work closely with Credit Risk, Collections, Audit, Compliance, Operations, and Technology teams. Representing the Micro Assets vertical at internal governance committees and external forums to ensure effective communication and collaboration will be crucial for the overall success of the business. Qualifications: - Post-Graduate Degree in Management (MBA/PGDM) / Finance / Rural Management / Social Work. - Preferably with certifications in Microfinance / Risk Management. Experience: - Minimum 15-18 years of experience in financial services. - At least 7-10 years in leadership roles managing microfinance or small-ticket retail lending (secured or unsecured). - Experience in a Small Finance Bank / NBFC-MFI preferred.,

Shift: Night Shift Job description Team Lead is a supervisor who will be assigned a team of associates to coach and lead towards achieving client goals. Plan Schedule SLAs (Service Level Agreements) timely and efficient execution Study and understand data and make data driven decisions to drive performance Maintain and discuss Plans of Action with agents to ensure smooth functioning and meet target Goals Set goals and targets, discuss with team and mobilize resources with a POA (Plan of Action) towards outperformance Conduct complete breakdown analysis on process failures, re-engineer work strategy, functions for better results Set Long term and Short term goals, work out required staffing, training needs, Quality requirements to achieve goals Monitor chats from a holistic perspective, which includes maintaining quality, basic language and product level monitoring and share feedback with agents Plan and carry out coaching conversations with team members to help them improve performance Able to lead Client calls/Calibrations Job Responsibilities Team Leader for Blended process is the first contact for all the agents and SMEs. Conduct effective pre-shift meetings with the agents to communicate daily goals and other current objectives. Communicate objectives on a daily, hourly and monthly basis to the front line associates. Utilize various techniques to audit individual front line associates to identify needs and opportunities for improvement. Deliver constructive feedback on their skills and performance. Communicate training and policy & procedure issues and needs to suppliers training personnel. Track observed agent performance versus goals on an hourly basis. Motivate and encourage the assigned team of associates. Conduct effective CSR screening interviews, as required or needed. Review and audit all Passive and Negative Survey chats per agent daily (real-time). Supervisor ratio should be a minimum of 1:15 ratio.

Team Leader cum Senior Highway Engineer i)Educational Qualification Essential Graduate in Civil Engineering or equivalent as approved by AICTE Desirable Post graduate in Civil Engineering (highways / structures / traffic and transportation / soil mechanics and foundation engineering/ Construction Management /Transportation) {AICTE Approved} Essential Experience a)Total Professional Experience Min. 15 years b) Experience in Highway projects Min. 12 years in Planning, project preparation and design of Highway projects, including 2/4/6 laning of NH/SH/ expressways. For hill roads, respective hill roads experience is required c) Experience in similar capacity (Either as Team Leader or in Similar capacity ) In Feasibility of two / Four/Six Laning works and DPR/IC/ Construction Supervision of Two/Four/six laning of major highway projects(NH/SH/Expressways)/ feasibility cum detailed project report of two/ four laning projects of minimum aggregate length of 80 km. For hill roads, respective hill roads experience is required. iii)Age Limit 65 years on the date of submission of proposal Senior Bridge Design Engineer i)Educational Qualification Essential Graduate in Civil Engineering or equivalent Desirable Masters in Bridge Engineering / Structural Engineering ii)Essential Experience a)Total Professional Experience 18-20yrs

A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives. Some of the key responsibilities of a Team Lead include: 1. Providing direction, guidance, and support to team members to help them achieve their individual and team goals. 2. Managing team schedules, delegating tasks, and ensuring that deadlines are met. 3. Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills. 4. Identifying and resolving conflicts and obstacles that may impact team performance. 5. Ensuring that team members have the necessary resources and support to perform their job effectively. The ideal candidate for this role should have strong leadership, communication, and interpersonal skills.

Urgently hiring TEAM LEADER- FINANCE & ACCOUNTS Profile for the MNC Organization. Salary : 6Lac to 8.5Lac Shift : Night 5 Days working Work from office Cab & Meals also available NOTE : Must have at least 2 yrs of exp. as a "TEAM LEADER ON PAPER". Required Candidate profile Required 5yr to 8Yrs of exp. in F&A profile exp of handling 10-15 FTEs Advanced excel like V/H look up, Pivot Table knowledge of Attrition & Shrinkage. Exp. from AP/AR/Reconciliation/R2R 9335-906-101

Designation : Sr. Officer - Floor Experience : 5+ Years Qualification : Graduate / Any Diploma Industry : QSR , Manufacturing , Automobile Production, FMCG (General Trade), Cinema Industry & Hospitality Age : Upto 31 Years Functional Reporting : Store Manager Work location : Kolhapur, Sangli, Solapur, Belagavi, Karad Skills: Product, Process & People Management Job Description : 1. Ability to manage a team of 15-25 people at a time. 2. To plan and delegate the work at the beginning of the day/shift through Briefings in order to achieve maximum efficiency. 3.To ensure availability of all products in adequate quantities with correct price boards on the appropriate places on the Floor by adhering to the set standard processes. 4. To train new employees on their daily tasks and to supervise the promoter employees of other Brands. 5. To follow all statutory norms for food storage as per FSSAI. Please share updated resume at abhinita.r@dmartindia.com

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description 4+ years proven consultative sales and business development experience with proven track record of target achievement Good understanding of Google Products and knowledge of traditional and digital media and the competitive landscape AND Experience managing Digital Agencies (Process Specific)Should be certified on Google AdWords Certifications and must have in-depth knowledge of Google AdWords Platform and products. SEM/PPC/Google Ads Campaigns (Process Specific).Should have had experience in managing Clients. Preferred- On PPC.

About the work - Member Services for Seniors: Medicare and Retiree programs serve a vulnerable demographic, seniors who often have complex health conditions, limited digital literacy, and require extra care and patience over the phone. Segments we will support (Phase 1) : Medicare Advantage (Part C) : End-to-end plans covering hospitalization, medical services, and prescriptions. Group Retiree Plans : Tailored benefits for retired employees of corporations, government, or unions, often with layered entitlements and detailed queries. D-SNP (Dual-Eligible) : For members eligible for both Medicare and Medicaid. These are low-income or disabled seniors, requiring high sensitivity and multi-agency coordination. Call types expected : Plan eligibility, enrollment, and disenrollment Co-pay and deductible clarifications Benefit explanations (vision, dental, OTC) Provider and PCP changes Claims, EOBs, and billing support Pharmacy exceptions and drug tier clarifications Appeals, grievances, and service denials Hospice and long-term care coordination Medicaid coordination Skill requirements : Deep understanding of CMS (Centers for Medicare & Medicaid Services) guidelines Familiarity with Medicaid programs by state Strong listening and verbal communication Patience and empathy for cognitive or hearing impairments Proficiency in navigating multiple systems and tools Why this matters : Customer satisfaction directly impacts Medicare Star Ratings, which drive UHGs CMS reimbursements First 90-day retention is critical to reduce member churn Supporting D-SNP and retiree populations reinforces UHG’s mission of healthcare equity and access This is a defining opportunity, let’s come together to exceed expectations, build client trust, and establish ourselves as a long-term strategic partner for UHG. Looking forward to your thoughts and functional readiness in our upcoming working session. Regards Trapti Singh 9911397154

Must have Min 1+yrs exp as a Team Leader from International Voice ECommerce Process BPO. Team Leader from ECommerce International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Senior Accountant - Team Lead Location: Wadala, Mumbai Salary: 35, 000 - 40, 000 per month Job Summary: We are seeking a detail-oriented and experienced Senior Accountant - Team Lead to oversee daily accounting operations and lead a small finance team. The ideal candidate will ensure accurate financial reporting, compliance, and process efficiency. Key Responsibilities: Supervise and mentor junior accountants, ensuring timely completion of tasks Prepare and review financial statements, MIS reports, and reconciliations Manage accounts payable/receivable, general ledger, and month-end/year-end close Ensure compliance with statutory requirements (GST, TDS, etc. ) Coordinate with auditors and support internal/external audits Identify process improvements and implement best practices Requirements: Bachelor s degree in Accounting, Finance, or related field 4-6 years of accounting experience, with at least 1 year in a supervisory role Proficiency in Tally, Excel, and accounting software Strong knowledge of Indian accounting standards and tax regulations Excellent analytical, leadership, and communication skills Perks & Benefits Opportunity to lead and shape a growing finance team Direct involvement in decision-making and strategic financial planning Exposure to cross-functional collaboration with other departments and senior leadership Structured pathway to Finance Manager and Controller-level roles Hands-on experience with audit processes , compliance management , and advanced reporting A culture that encourages ownership , continuous learning , and process optimization Why Join Us This role offers more than just routine accounting it gives you the platform to lead, optimize, and grow in a finance environment where your inputs are valued and your skills will directly impact business outcomes.

Team Leader NonIT Recruitment Location: Gurgaon, Haryana Salary: Up to 6LPA CTC Core Responsibilities: Lead & mentor a team of 10-12 recruiters Manage hiring across Sales, Marketing, Operations. Design sourcing strategies, track recruitment metrics Maintain strong relationships with hiring managers Ensure smooth, compliant candidate experience What Were Looking For: 35 years’ experience in nonIT recruitment ( BFSI, FMCG, etc.) Proven team management skills Excellent communication & stakeholder engagement Experience with ATS and recruitment tools Strong organizational skills in a fast-paced setup Apply Now!! Interested candidate can send there resume at 8573079300 0r priyanshi.srivastava@getwork.org #Teamleader #Non-IT

Senior Associate, Client Processing Team Lead At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We re seeking a future team member for the role of Senior Associate, Client Processing Team Lead to join our Global Transfer Agency team. This role is located in Chennai, TN - Hybrid In this role, you ll make an impact in the following ways: Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues. Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue. Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves complex problems based on an understanding and knowledge of the intricacies of the system. Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients. Provides support to lower level client processing roles. May be responsible for allocating and checking work of other Contributes to the achievement of related teams objectives To be successful in this role, we re seeking the following: Bachelor s degree or the equivalent combination of education and experience is required 5-7 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business. At BNY, our culture speaks for itself. Here s a few of our awards: America s Most Innovative Companies, Fortune, 2024 World s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024 Most Just Companies , Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

We are seeking a dynamic and result-oriented Account Manager/ Team Leaders with experience in Permanent Recruitment Services in IT recruitment to join our team. The ideal candidate will be responsible for achieving both individual and team targets on a monthly basis while focusing on acquiring new clients for permanent placement services. Key Responsibilities: Achieve Monthly Targets: Client Acquisition & Relationship Management: End-to-End Recruitment: Team Collaboration: Reporting & Documentation: Minimum Qualification : Graduation (Regular) Experience : 2-8 years of experience in permanent recruitment services, particularly in a consultancy environment.(Account Manager/ Team leader/ IT Recruiters ) Proven track record of achieving individual and team recruitment targets in a fast-paced setting. Experience in acquiring new clients and managing relationships in the staffing industry.\ Work Location: Noida, Sector-16 Salary: depending on experience and performance. If you are interested kindly share your resume over this mail id - preeti@mounttalent.com Contact Person- Preeti Rawat Contact Number - 8727714488

we're seeking a future team member for the role of Senior Associate, Compliance & Control Team Lead to join our team. This role is located in Pune, MH - HYBRID. In this role, you'll make an impact in the following ways: The Person should be moderately skilled in Compliance, Regulatory requirements like UCITS, ERISA, US 40 Act etc Review and interpret all governing documents, including but not limited to Investment Management Agreements (IMA), Prospectuses, Statement of Additional Information (SAI), and Fund Declarations. Participate in the new account setup and guideline change process. Develop and test automated rules in ALADDIN, and any associated manual monitoring needed. Review EOD portfolio compliance results, identify and resolve any active or passive compliance issues. Work with Portfolio Management, Trading, Data Management and Investment Control to determine trade suitability, review daily trading activity and identify and resolve any associated compliance issues. Proficiency in Bloomberg and other major software applications Assist Team Lead on any assigned projects & Participate in ongoing testing of web enhancements. Problems faced by this position may be highly complex involving different financial instruments, different groups and people in different geographical locations. Review EOD portfolio compliance results, identify and resolve any active or passive compliance issues - Both post trade and pre-trade Investigate and Authorize Portfolio managers trades on a real time basis as per of pre-trade checks/alerts in ALADDIN. The position impacts business significantly on day to day basis as every trade booked by the Portfolio manager/trader will need to be reviewe'd for alerts and authorized post review. Incorrect approvals can result in loss of client and it would breach the client s guideline agreement. Nature of impact is both financial and reputational. Also part of post trade Compliance the position is also responsible to monitor trades and make sure that they are within investment guidelines. The position revolves around core financial knowledge (CFA), critical decision making and avoiding risks. The breadth of impact of decisions taken by the person could affect the business and market reputation. To be successful in this role, we're seeking the following: Bachelors degree preferably in computer science/engineering or a related discipline. Experience in Alladin preferred.

Walkin Drive|| Team Lead Inside Sales/ B2B Sales || Job Hai|| InfoEdge Date: 18th July 2025 (Friday) Timings: 9.30 am- 3.30 pm. Venue- ETT 9th Floor Sector 132 Noida (opposite JBM School) https://g.co/kgs/vPwHw2u About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Title: Team Leader-Direct sales Desired Experience: 5 years in direct sales & min 2 years preferably in team handling Required Educational Qualification: Graduate in any field Key Responsibilities: Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets Monitor team performance, analyze key metrics and publish regular performance reports Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills Motivate and encourage team members to maintain high energy levels and focus on achieving targets Handle escalations and assist team members in resolving customer objections effectively Identify areas for process improvement and implement best practices to enhance team productivity Required Skills & Qualifications: Graduate with 5 years of experience in direct sales, with at least 2 years in a team leadership role Proven track record of achieving and exceeding sales targets Strong leadership and people management skills Excellent communication, negotiation and interpersonal skills Ability to motivate and drive a sales team Ability to analyze data and can pull inference

Looking for immediate joiners, Service Desk Team Leader/Assistant Manager, Pune (Fix day shift) International Voice Process CTC UPTO 7.5 LPA LPA Require min 1 Year relevant experience as service Desk Team Leader Experience Strong in Operations Matrices like Attrition, Shrinkage, CSAT Fix day shift Any graduate Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

As the Operation Head in the manufacturing plant, your primary responsibilities will include planning resources based on customer schedules, conducting meetings with HODs to discuss production targets and new implementations, ensuring no customer complaints, overseeing shop floor improvements and 5S activities, and enhancing safety awareness within the plant. You will also be accountable for managing consumables and spares cost in relation to sales, optimizing resource utilization, analyzing rejection rates and rework reduction strategies, and executing cost-saving projects. Moreover, you will review monthly departmental MRM data, develop action plans to enhance plant efficiency, and report the analysis to top management. In your role, you will lead various production areas such as Press Shop Production, Weld Shop Assembly, Robotic Production, and Quality. You will handle robot operations, ensure efficiency and productivity across three shifts, and oversee the smooth functioning of production and assembly processes. Additionally, you will be responsible for resource optimization, project setup, system implementation, and supporting quality and development teams. Your tasks will also involve studying process and automation feasibility, implementing improvements through kaizen and mistake-proofing, installing new production lines, and designing line layouts. Furthermore, you will drive TPM implementation, liaise with customers for supply planning, coordinate line balancing activities, and optimize operations sequences and layout planning for assembly processes. To excel in this role, you must possess effective technical skills, analytical abilities, problem-solving aptitude, decision-making skills, and teamwork spirit. Strong communication skills, high personal organization, time management skills, and the ability to thrive in a fast-paced environment are also essential for success. For more job opportunities in a similar domain, you can visit https://in.grafton.com/en/job-search.,

Must have Min 1+yrs exp as a Team Leader from Technical / IT Helpdesk Service Desk Voice process BPO. Well Versed with KPIs/KRAs/ Team Handling skills 6 days Working Fluent in English Call 8447780697 send CV monu@creativeindians.com

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. Please Note - Candidate must have atleast 1 year of experience as a TL on papers in international process. Interested candidate can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

Job description Greetings From Ienergizer Gurgaon !! Hiring for Team Leader Profile Location :- Gurgaon Salary - Upto 50k CTC per month, Annual CTC:- 6 LPA Females Prefered Note :- Minimum 1+ yrs. of experience in team handling and total 3yr experience required from BPO Industry Only Graduate can apply 6 Days working Day Shifts Walkin Interview :- Address- Walkin at Ienergizer IT services Pvt Ltd, Address Plot no. 512-513 udyog vihar Phase 3 Sector 19 Gurgaon 122016 Time -11am to 3pm Interested candidates can Share your Resume On Whatsapp - Vinay- 9910155221 Regards Manish HR