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Posted:21 hours ago| Platform: Apna logo

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Job Description

πŸ“ Job Summary: We are looking for a dynamic and results-driven Insurance Team Leader to oversee our insurance operations team. You’ll be responsible for guiding team members, ensuring compliance, maintaining high performance standards, and driving customer satisfaction. 🧭✨ 🎯 Key Responsibilities: πŸ‘₯ Lead, coach, and mentor a team of insurance agents/executives πŸ“Š Monitor daily operations, performance metrics, and KPIs πŸ—‚οΈ Ensure accuracy in policy processing, claims handling, and underwriting support 🧾 Review and resolve complex customer queries and escalations πŸ› οΈ Identify process improvements and assist in workflow optimization 🧠 Provide training and support for team development πŸ“… Assist in workload planning and resource allocation πŸ” Ensure compliance with industry regulations and internal policies 🀝 Foster a positive and collaborative team environment βœ… Requirements: πŸŽ“ Bachelor's degree (preferred in Business, Finance, or related field) πŸ“Œ 3+ years of experience in the insurance sector πŸ‘¨β€πŸ« Proven experience in a leadership or supervisory role πŸ’¬ Excellent communication and interpersonal skills πŸ“ˆ Strong analytical and problem-solving abilities 🧩 Familiarity with insurance software and CRM systems πŸ•΅οΈ Attention to detail and organizational skills 🌟 Why Join Us? πŸ’° Competitive salary and performance bonuses πŸ“š Continuous training and development opportunities 🀝 Supportive and collaborative team culture πŸ† Opportunity to lead and grow in a dynamic industry πŸ“© Apply now and lead the way in transforming the insurance experience! πŸš€

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