Team Leader - Global Fee Management

As part of the Fees Division, the Team Lead role is responsible for the oversight and management of the day-to-day Accounts Receivable responsibilities for a Fee Billing Team, while managing their own workload and projects. The Team Lead is also responsible for managing resources; reviewing product for completeness and accuracy; engaging with the team regularly to ensure daily work issues are resolved timely and appropriately and help in resolving these issues. The Team Lead will provide guidance, coaching and mentoring to current staff ensuring they are engaged, as well as providing a robust training and development program for new personnel. This role is responsible for conducting performance management and career development processes, staffing and disciplinary actions.

Major Duties:

1. Responsible for the oversight and management of the day-to-day Accounts Receivable responsibilities for a Fee Billing Team, while managing their own workload and projects

2. Provide oversight of the training and cross-training of team members on all Accounts Receivable activities to ensure depth and to build a well-rounded team

3. Acts as the first point of escalation for risk and control related matters for the team

4. Able to serve as a key subject matter expert and mentor to staff

5. Ensures the most effective processes are in place, and direct reports are operating within the established procedures and SOX controls, with a focus on completeness and accuracy

6. Maintains an effective relationship with the necessary groups and other operational areas to ensure process improvement goals are clearly communicated

7. Develop periodic goals, organize the workload, set short-term priorities, monitor all activities, and ensure timely and accurate completion of the work as agreed in the Service Descriptions

8. Differentiate between important and urgent decisions, assess complex and contradictory information and identify the core issues quickly and act on them

9. Work with internal and external auditors to provide documentation for various audits.

10. Provide oversight for the documentation of procedures and identification of potential control gaps and inefficiencies for your team

11. Provides input and support to senior management s objectives and goals

12. Conduct performance management and career development processes, provide input for staffing and disciplinary actions

13. Work in collaboration with our business partners to ensure accurate and timely deliverables and solving billing related issues

14. Participate in projects and initiatives focused on process improvements and efficiency

15. Communicate and escalate issues to Fee Management/Leadership Team as required

16. Carries out complex activities with significant financial, client, and/or internal business impact

17. Maintain policies and procedures and utilize best practices

Knowledge:

Detailed-oriented, team player with an analytical mind, and good problem-solving capabilities

Excellent oral and written communication skills, ability to provide timely feed-back to management

Good time management, ability to multi-task and prioritize work

Self-motivated, self-starter with an ability to lead the team in a fast-paced, dynamic and demanding environment with a flexible approach towards changing work methods, deadlines and variable workloads

Strong planning, organizational and problem-solving skills with attention to detail

Ability to work under pressure and to deliver to tight deadlines

Strong mathematical skills, proficient with Excel

Experience:

• Bachelor s degree

• 6+ years of related experience in Accounts Receivable, Accounts Payable or Payroll.

• Minimum 1 year experience in People/ Supervisory Management preferred.