Senior Analyst - Global Fee Management

Job Summary:

As part of the Fees Division, the Sr. Analyst role is responsible for the complex aspects of Accounts Receivable, from set-ups, generation of all period-end invoicing for designated clients, cash application, account openings and closing audits, to billing related special projects. This role serves as one of the primary contacts for all fee related calculations, analysis and inquiries from our business partners. The Sr. Analyst must accurately and efficiently complete all assigned fee related tasks and responsibilities, demonstrate a firm understanding of our processes, the risk associated with them, their impact to the Bank s financial statements and to our clients. The Sr. Analyst will investigate billing issues as they arise and drive them to resolution to ensure we provide accurate and timely billing. The Sr. Analyst will adhere to the compliance guidelines and internal auditing requirements of the Bank and assist the Fee Leadership Team with ensuring best practices are being followed.

Major Duties:

1. Responsible for the complex aspects of Accounts Receivable, from set-ups, generation of all period-end invoicing for designated clients, cash application, account openings and closing audits, to billing related special projects

2. Proactively monitor fee information on reports for errors with calculations, input, and variances in fees for assigned accounts from one period to another

3. As the subject matter expert, assist with the training and development of new fee analysts

4. Prioritize daily tasks to ensure productivity, accuracy and timeliness expectations are met in accordance with the established guidelines of the division

5. Work in collaboration with our business partners to ensure accurate and timely invoicing to the client and solving billing related issues

6. Resolve client/partner fee related inquiries in a timely manner

7. Serve as a key liaison between Fee Billing, SOX, internal and external auditors, and other operational areas to provide analytical and procedural expertise

8. Cross train on multiple areas in Fees to build a well-rounded experience

9. Provide support for internal and external requests

10. Research complex fee transactions

11. Participate in projects and initiatives focused on process improvements and efficiency

12. Communicate and escalate issues to Fee Management/Leadership Team as required

13. Maintain policies and procedures and utilize best practices

Knowledge:

Detailed-oriented, team player with an analytical mind, and good problem-solving capabilities

Excellent oral and written communication skills

Good time management, ability to multi-task, prioritize work and provide timely feed-back to management

Self-motivated, self-starter, ability to thrive in a fast-paced, dynamic and demanding environment with a flexible approach towards changing work methods, deadlines and variable workloads

Strong planning, organizational and problem-solving skills with attention to detail

Ability to work under pressure and to deliver to tight deadlines

Strong mathematical skills, proficient with Excel

Experience:

• Bachelor s degree preferred
• 2-4 years of related experience in Accounts Receivable, Accounts Payable or Payroll, Invoice Processing.