4 - 9 years
3 - 5 Lacs
Posted:5 days ago|
Platform:
Work from Office
Full Time
1. Handle Zone wise Service restorations.
2. Ensure safe work environment and adherence to safety norms.
3. Adherence and maintenance of 100 % quality service restoration
4. Handling Vendors, Machine and Material
5. Responsible to ensure customer uptime for his Zone
6. Responsible for tracking Network Engineers for desired productivity
7. Conducting Reviews on service levels with Network Engineers
8. Tracking of material consumption through CRM
9. Handling escalations related to Fault repair
10. Tracking of Nodal, Wrong ticket escalations
11. Coordinates with Store In charge for material
12. Take update on the pending tickets with Engineers
Minimum 3 years of total work experience, relevant experience in ISP preferred
Hands-on experience in handling teams with stipulated service levels.
Excellent communication skills
Should possess strong technology awareness
Atria Convergence Technologies (ACT)
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