LEAD - DELIVERY

Omega Healthcare

5 - 8 years

10 - 14 Lacs

chennai

Posted:2 days ago| Platform:

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Skills Required

healthcare management service delivery management services bpo operations crm service quality project management cold calling delivery leadership crm software business development risk mitigation inside sales lead generation project delivery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking to onboard a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.

Roles and Responsibility

Manage and oversee the delivery team for timely and efficient project completion.
Develop and implement strategies to improve service quality and customer satisfaction.
Collaborate with cross-functional teams to identify and mitigate risks.
Analyze and resolve complex technical issues impacting project delivery.
Provide guidance and mentorship to team members to enhance their skills and performance.
Ensure compliance with company policies, procedures, and industry standards.

Job Requirements

Strong knowledge of healthcare management services and IT-enabled services.
Excellent leadership, communication, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong analytical and decision-making skills with attention to detail.
Experience with CRM software and BPO operations is an added advantage.
Strong understanding of service delivery principles and practices.

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