Team Leader Concierge

3 - 5 years

3 - 6 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Team Leader Concierge to join our team, with 3-5 years of experience in the hospitality industry.

Roles and Responsibility

  • Manage and supervise concierge staff to ensure excellent customer service.
  • Coordinate with other departments to maintain seamless operations.
  • Develop and implement strategies to enhance customer satisfaction.
  • Maintain high standards of quality and consistency in concierge services.
  • Analyze feedback and resolve issues promptly.
  • Lead by example and motivate team members to achieve their goals.

Job Requirements

  • Proven experience as a Team Leader or similar role in the hospitality industry.
  • Strong knowledge of concierge operations and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and lead a team effectively.
  • Familiarity with hotel management systems and software.
  • Strong problem-solving and analytical skills.

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