Team Lead

Job Title: Team Leader Tele sales (Education Sector)

Location:

Job Summary:

Team Leader Tele sales

Key Responsibilities:

• Lead, motivate, and manage a team of

  tele sales/tele calling executives

  to achieve individual and team

  admission and revenue targets.

• Plan and allocate daily calling tasks, monitor team performance, and ensure

  timely follow-ups

  on leads.
• Train and coach team members on

  sales techniques, product knowledge, communication skills, and CRM usage.

• Track team productivity, maintain performance reports, and share regular updates with management.
• Handle

  complex or escalated inquiries

  from students or parents effectively.
• Ensure

  high-quality communication

  standards and a strong customer experience in every interaction.
• Work closely with the

  admissions and marketing teams

  to execute lead generation and conversion strategies.
• Analyze team performance metrics (calls made, leads converted, revenue achieved) and recommend improvements.
• Contribute ideas to enhance the admissions process, lead management, and telecalling scripts.
• Conduct regular team meetings, reviews, and performance appraisals.

Key Skills and Competencies:

• Excellent

  leadership and team management

  skills.
• Strong

  communication, persuasion, and negotiation

  abilities.
• Data-driven approach with good

  analytical and reporting skills.

• Sound understanding of the

  education/admissions process.

• Ability to motivate and inspire a team to meet and exceed goals.
• Proficiency in

  MS Office

  and

  CRM/lead management systems.

• Strong problem-solving, decision-making, and time-management skills.

Qualifications & Experience:

• Education:

  Graduate or Postgraduate in any discipline (MBA in Marketing/Education Management preferred).

• Experience:

• Minimum

  35 years

  of experience in telesales or B2B sales
• At least

  1–2 years of experience as a Team Leader/Supervisor

  in the

  education sector

  (e.g., Edtech, Byjus, College Dekho, Educational institutes).

• Industry Preference:

  Candidates

  from educational background

  with a strong understanding of student acquisition and admissions processes.

Compensation:

• Rs.30000/- to 40000/- per month

Work Schedule:

• 09:00 to 18:00
• 10:00 to 19:00