Knowledge Park Indore

About the job Job Title: Academic Counselor - Inside Sales About Us: Knowledge Park is an innovative Ed Tech company that is committed to revolutionizing the educational landscape. Our Company focused on education and skill development, particularly in the online and remote learning space and helps students at all levels achieve their academic goals. We offer various programs, including management and executive programs, through partnerships with various universities. Job Summary: We are looking for a passionate and driven Academic Counselor to join our team and provide expert guidance and support to learners in their educational journey, ensuring they receive the necessary academic support, career advice, and personal development guidance. The Academic Counselor will work closely with students to assess their learning needs, recommend personalized learning paths, and ensure that they successfully navigate their academic pursuits using our Ed Tech platform. This role requires strong communication skills, empathy, and an in-depth understanding of modern educational practices. *Must Have - Excellent Communication Skills* Responsibilities: Perform Cold calling on Daily basis, calling criteria could go up to 250-300 Calls per day. Counselling Students and recommending them Courses in UG/PG/Certificates that aligns with their future goals. Lead Conversations and Sales closures through B2C Inside sales and convert leads into paid enrollments through consultative selling. Maintain high conversion rates by building trust, handling objections, and clearly explaining value propositions. Communicate with the students via calls, Whats App, and emails and deliver clear, concise, and compelling product pitches customized to their academic and career goals. Conduct one-on-one counseling sessions via virtual meetings, phone calls, and email communication. Built rapport with the students, generate reference through them and cater end to end backend queries Guide students on how the Ed Tech platform can help bridge their skill gaps and enhance outcomes. Maintain and update lead status, call outcomes, and follow-up details on the CRM (e.g., Salesforce, Lead squared, etc.) Achieve or exceed monthly and quarterly enrollment/sales targets. Qualifications: Bachelor’s Degree required in any field. Preferred 1-3+ Years of Experience in Ed-Tech and Sales. Fresher can apply too. Desired Traits: A passion for education and a commitment to student success. Ability to work in a fast-paced, evolving environment. Need to have a go getter attitude and target oriented person. Knowledge of current trends in the education system and Ed Tech innovations.

Title: Operations Manager Location: Sky Corporate Park, Indore (Onsite) Salary: 2.8 LPA – 3.0 LPA Fixed In-hand Timing: Monday – Saturday (10 AM – 7 PM) Roles & Responsibilities 1. Admissions & Back-End Operations Handled end-to-end student registration and admission processes, including documentation verification, notary procedures, and post-admission support. Coordinated with universities to ensure timely processing of applications and smooth academic onboarding. Resolved student queries related to admissions and academic procedures. 2. Fee Collection, Cash Handling & Financial Records Maintained a detailed record of fee submissions (semester-wise, yearly, and exam fees). Managed receipts, payment modes, invoice generation, and updated student financial records in internal and university databases. Handled cash payments from students who were unable to pay online and ensured timely cash deposits into the appropriate accounts. Tracked pending fees and followed up to ensure timely payments. 3. Vendor & Facility Management Coordinated with HR and vendors for office utilities, technical issues, and billing-related matters. Oversaw the functioning and maintenance of technical infrastructure such as Wi-Fi, SIM cards, and servers. 4. Lead Management & Allocation Ensured fair distribution of student leads to the staff and regularly monitored updates and follow-ups on assigned leads. Maintained accuracy and balance in lead allocation to maximize conversion. 5. Team Performance Tracking Monitored daily call counts and monthly target achievements of team members. Created detailed performance review reports for Rewards & Recognition (R&R) using Excel and other tools. 6. Compliance & Student Coordination Managed compliance communication between students and universities. Assisted students with guidance on academic processes, form submissions, and other formalities. 7. Referral & Cashback Handling Maintained records of cashback transactions and student referral amounts. Engaged with students to collect referrals and ensured proper tracking of payouts. 8. Sales Coordination & Conversion Supported the Sales Team in the absence of the Director by managing leads, guiding students, and handling complete admission and application processes. 9. Admission Portals & Systems Handling Operated and managed CRM and admission portals such as Lead Squared, Merrito, and university-specific platforms. 10. Confidential Data & Asset Management Maintained secure records of all confidential company credentials, IDs, passwords, and critical datasheets. Collaborated with HR for asset tracking and inventory management of company resources. 11. IT Support & New Joiner Onboarding Managed software configuration, dialer setup, and access provisioning for new team members to ensure seamless onboarding. Skills: Good Communications Hands MS Office (Word, Excel, PowerPoint, SharePoint, Google Sheets) Vendor Management Project Management Job Types: Full-time, Permanent Ability to commute/relocate: Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Work Location: In person (Onsite) Expected Start Date: 04/08/2025

*Looking for Immediate Joiners* Title: University Student Coordinator Location: Sky Corporate Park, Indore (Onsite) Salary: Up to 2.40 LPA Fixed In-hand Timing: Monday – Saturday (10 AM – 7 PM) Roles & Responsibilities Admissions & Back-End Operations Handled end-to-end student registration and admission processes, including documentation verification, notary procedures, and post-admission support. Coordinated with universities to ensure timely processing of applications and smooth academic onboarding. Resolved student queries related to admissions and academic procedures. Fee Collection, Cash Handling & Financial Records Maintained a detailed record of fee submissions (semester-wise, yearly, and exam fees). Managed receipts, payment modes, invoice generation, and updated student financial records in internal and university databases. Handled cash payments from students who were unable to pay online and ensured timely cash deposits into the appropriate accounts. Tracked pending fees and followed up to ensure timely payments. Compliance & Student Coordination Managed compliance communication between students and universities. Assisted students with guidance on academic processes, form submissions, and other formalities. Sales Coordination & Conversion Supported the Sales Team in the absence of the Director by managing leads, guiding students, and handling complete admission and application processes. Admission Portals & Systems Handling Operated and managed CRM and admission portals such as Lead Squared, Merrito, and university-specific platforms. Skills: Fluent English Communications. MS Office (Word, Excel, PowerPoint, SharePoint, Google Sheets, Google Drive) Job Types: Full-time, Permanent Ability to commute/relocate: Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Work Location: In person (Onsite) Expected Start Date: Immediately