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Team Lead - ISP (Counselling)

Team Lead - ISP (Counselling)

Leap Finance

2 - 6 years

1 - 4 Lacs

Kolkata

Posted:1 day ago| Platform:

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Skills Required

data management admissions visa processing team leading crms project management oracle client engagement software testing business analysis customer service operations customer support java b2b sales stakeholder management j2ee agile jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role : We are looking for a Team Leader - UK for our branch. You will work with the leadership team and counsellors to drive numbers and fuel yours and Leap's growth. The charter for this role will include : Meet Allotted Team targets ( Leads, Applications & Visas) Contribute in developing a strong & efficient counselling team Resolve escalations and ensure a smooth student journey Conduct Training sessions & help build a world-class team of counsellors Maintain high Satisfaction Ratings Report & Data Management Implement Organisational Values, Goals & objectives within the team Collaborate with internal & external stakeholders to achieve set targets Pipeline forecast & Management Identify, analyse and rectify operational issues in coordination with immediate supervisors Ideal Persona would : The candidate should be from Counseling Industry (Mandatory) In-depth knowledge of UK 4-5 Years of experience in study abroad Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines Experience in Shortlisting universities based on student profiles & preferences Experience in working with CRMs is desirable. Previous Stakeholder Management Experience (Good to have and will be preferred) Proficient with MS Office and other Web Conferencing tools. Hunger to move from an individual counselling role to one where you lead a team and drive numbers. If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.

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Team Lead - ISP (Counselling)

Experience & Salary

Skills Required

Work Mode

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Job Description

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