Team Lead | International BPO

1 - 6 years

5 - 6 Lacs

Posted:4 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

- Manage a team of customer service representatives.
- Monitor shrinkage rates and implement strategies to reduce attrition and improve CSAT scores.- Ensure compliance with BPO standardsHR Contact @ 9387861694/6002281943/9387861695/8453399504

Required Candidate profile

- Must have min 1 year of team handling experience- Must have experience in International Voice Process- Must have experience in upselling- Immediate joiners preferred

Perks and benefits

Salary upto 6 LPACAB facility available

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Turiyam Consultancy logo
Turiyam Consultancy

Consulting

New York

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