Team Lead

1 - 5 years

3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Performance & Target Management:

    Set individual and team sales targets (KPIs), monitor daily activity, and analyze data to improve conversion rates.
  • Quality Control & Compliance:

    Ensure calls adhere to company policies, regulations, and quality standards.
  • Customer Relationship Management:

    Handle escalations, resolve complex issues, and help build long-term relationships with prospects.

Preferred candidate profile

Should have experience in Outbound Sales as a Team Leader

Should have knowledge in Attrition and Shrinkage

Able to handle big size team.

Contact Name: Syed

Contact Number: 9963259242

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Globiva

IT Services and IT Consulting

Princeton New Jersey

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