Team Lead - Driver Operations

Key Responsibilities

• Lead day-to-day driver operations, ensuring smooth scheduling, attendance, and fleet utilization.
• Manage driver recruitment, onboarding, and training to meet business requirements.
• Monitor driver performance using KPIs such as on-time deliveries, route adherence, safety compliance, and customer satisfaction.
• Handle driver engagement, grievances, and retention initiatives to reduce attrition.
• Ensure drivers comply with safety standards, licenses, insurance, and company policies.
• Utilize telematics, GPS, and dash-cam data to improve driver behavior and safety.
• Coordinate with maintenance, logistics planning, and technology teams to resolve operational issues quickly.
• Prepare regular reports on fleet performance, driver productivity, and incident tracking for management.
• Drive continuous improvement initiatives to optimize costs, reduce downtime, and enhance efficiency.

Skills & Qualifications

• Graduate degree (preferred in logistics, supply chain, or related field).
• 3–6 years of experience in driver/fleet operations, logistics, or last-mile delivery.
• Proven team management experience, handling large groups of drivers/operators.
• Strong understanding of scheduling, fleet utilization, and logistics KPIs.
• Familiarity with telematics/GPS/dash-cam tools will be an advantage.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment.
• Experience in EV fleet operations will be a strong plus.

Job Types: Full-time, Permanent

Pay: ₹24,000.00 - ₹28,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Kannada (Required)

Work Location: In person