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Team Lead Customer support

3 - 8 years

4 - 6 Lacs

Bengaluru Mumbai (All Areas)

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Team Leading BPO Team Management Blended Process Team Handling inbound Shrinkage Voice Process Attrition Call center Team Supervision team lead outbound operation team lead telesales TL hindi telecalling SLA Management CSAT Domestic Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

The person will be responsible for Monitoring, Feedback & Coaching team members on the floor Deliver SLA & KPI Manage team of 15 Inbound operator Attrition, Shrinkage, Roaster management if interested call Deepti 9235457455 Regards Deepti 9235457455

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Trove Consulting
Trove Consulting
www.trove-consulting.com

Consulting

Innovation City

50-100 Employees

68 Jobs

    Key People

  • Alice Smith

    CEO & Founder

  • Bob Johnson

    Chief Operating Officer

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