Systems Coordinator

Job Description

About us: Osho Himalayas Wellness Resort is a premier destination dedicated to holistic wellness and rejuvenation, nestled in the serene and picturesque Himalayas. At Osho Himalayas, we continuously strive to enhance our offerings and elevate our standards. Our team is passionate about creating memorable experiences and fostering a serene environment where guests can rejuvenate their body, mind, and spirit. Our resort offers not just a job but a chance to immerse yourself in nature, breathe fresh air, and enjoy breathtaking views of the hills. We are looking for a dedicated and highly organized Senior Executive Assistant to support our executive team and uphold our mission of wellness and excellence. Position Overview: We're seeking a Systems Coordinator to manage and optimize the technological infrastructure that powers our guest experience. The ideal candidate will blend technical expertise with an understanding of wellness hospitality operations. Key Responsibilities - Manage and maintain resort management systems, including booking platforms, CRM, and POS systems - Generate and analyze reports on business performance, guest satisfaction, and operational efficiency - Create and implement automations to streamline workflows and enhance guest experience - Provide technical support and training to team members across departments - Configure and customize software solutions to meet specific resort needs - Ensure data integrity, security, and compliance across all systems - Collaborate with vendors to resolve issues and implement updates - Identify opportunities for technological enhancements that improve guest experience Qualifications - Experience with hospitality management software and/or wellness business operations - Proficiency in data analysis and reporting tools - Knowledge of automation platforms and workflow optimization - Strong troubleshooting and problem-solving abilities - Excellent communication skills, both technical and non-technical - Detail-oriented with ability to manage multiple priorities - Experience with CRM systems, booking platforms, and POS systems preferred - Passion for wellness and hospitality a plus Why Join Us Scenic Work Environment : Experience the unique beauty of the Himalayas and enjoy a serene work atmosphere. Growth Opportunities : Be part of a rapidly growing organisation with opportunities for professional development and advancement. Competitive salary and performance-based incentives. Accommodation and meals provided. If you are passionate about wellness, committed to exceptional service, and ready to embrace the natural beauty of our resort, we invite you to apply. How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to rajive.arora@gmail.com. Please include "Systems Coordinator – Osho Himalayas Wellness Resort" in the subject line.