System Sales Engineer

Job Description

Overview We are hiring for the System Sales Engineering (“SSE”) team/role for Gurugram location to support Lutron sales efforts by overcoming technical sales hurdles, educating our clients both internal and external, and by being a general source of technical knowledge to our sales team. The general knowledge spans from Lutron system products, systems, procedures, sales channels and go-to-market strategies, industry trends, market intelligence, codes and compliance, integration practices and protocols, IT and Networking, and bleeding edge technologies effecting the lighting, controls, shading, and intelligence building systems industry. Responsibilities Conduct technical and product launch training / CEUs on new products, systems, features, market trends, etc. for Sales & Pre-sales team, specifiers, integrators, customers, A3E team members, interns, etc. Prepare & upkeep of technical documentation - such as competitive analysis, brand standards, IT requirements, App notes etc. Support new products and feature release through field testing via early adopters and beta sites. Become customer's voice through regional feedback collection & active participation in all ISSE feedback sessions with Product managers, core reviews, SSE summits. Customer demonstrations & in-field mock-ups for any custom request of Sequence of Operation or device/system functionality. Support CCR, API request, cyber security and IT compliance questionnaire requests from projects for your region. Continuous research & self-coaching to become subject matter expert (generalists). Joint sales call for technical meetings & presentations for key specifiers/customers/key accounts. Stay aligned to Lutron’s culture and values: Be passionate Be flexible and adaptable to changing markets Be an innovative thinker Be customer focused Be ethical Qualifications Bachelor’s degree in engineering with minimum a 60% and above or CGPA of 3/5 6-10 years of experience in the industry or equivalent with technical expertise in Lighting controls and IOT domain In-depth technical expertise in lighting and controls, IT, networking, cybersecurity, code compliance, green building, wellness standards, and sustainability. Excellent research skills to stay informed on market and industry trends. Excellent communication skills for collaborating with teams across India, the USA, and other regions. Proficient in delivering presentations and training sessions to large, high-profile audiences. Service-oriented mindset. High energy level with keen attention to detail. Strong organizational skills for working with global SSE, Engineering, and Product Management teams. Flexibility to work outside regular hours or on weekends as needed, with a standard 5-day workweek. Willingness to travel up to 70% within Pan-India and the Indian Subcontinent. Lutron Electronics position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in annual double-digit growth. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services. Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities. For more information, view our website at www.lutron.com