System Analyst/System Analyst

Job Description

Job Purpose As a Success Rate Manager, you will be responsible for defining and maintaining different metrices across payment products such as Payment Gateway, Wallets, Bill Payments, and UPI by working with cross functional teams such as Product, Business and Technology teams. You would be monitoring day to day data such as transactional volumes, major incidents, and ways to improvise such events Duties and Responsibilities Driving Product Growth:Re-create the consumer journey of Points + Pay and create a new industry benchmark with success rates. Lead Issuers and Acquirer products along with reporting, analytics, reconciliation, settlement tools for ensuring higher conversion rates. Go-Live:Own the end-to-end product go-live and work closely with business teams, merchant partners and technology teams. Transaction Data Metrices:You will be creating and maintaining the transaction data/volumes on daily, weekly, and monthly basis. Identifying and improving user drop areas in the payments journey. Key Decisions / Dimensions Multiple business inputs & decisions to be taken for success rates on basis of technical and business mandate Prioritizing the delivery basis business targets. Major Challenges Coordinating with all the stakeholders (business, cross functional business) Required Qualifications and Experience a)Qualifications BE/B.Tech/MCA and have at least 4-5 years of experience within payments domain with high growth Fintech or Consumer Technology companies Overall 3+ years hands-on development experience in Rewards, coupons , vouchers and Payments Domain. Work Experience Knowledge in Digital Payments /Merchant Solutions/ Loyalty Programs/ Consumer Product Development is a plus Can-do attitude and comfort with working in a fast-paced,start-up environment. Outstanding project management skills - including project management, development, and delivery. Ability to synthesize learnings, draw relevant insights and think strategically to ensure the right things get prioritized and acted upon by the team. High degree of flexibility and adaptability to evolving one's role based on changing project needs