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5.0 - 10.0 years
0 Lacs
Andhra Pradesh, India
On-site
Role/Job Title: Relationship Manager-Kisan Credit Card Function/Department: Rural Banking Job Purpose The role entails providing financial solutions to meet the requirements of the KCC customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for NTB clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Roles & Responsibilities Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet. Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings. Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc. Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment. Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business. Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants. Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives. Understanding of Financial statements, Credit Assessment and title- security documents. Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 5 to 10 years of relevant experience. Show more Show less
Posted 2 weeks ago
3.0 - 16.0 years
0 Lacs
Mohali, Punjab
On-site
Job Title: Assistant Project Manager – SEO Experience - 4-6 years Offered CTC - (up to 7) LPA No of Openings - 3 Job Type: Full time Location : Onsite, Mohali, Punjab, India Office Timings - Day shift Company Overview Webguruz represents the pinnacle of innovation in Marketing Automation , Digital Marketing and Software development services. For the past 16 years, we have maintained an unparalleled record of delivering high-end solutions and ensuring exceptional client satisfaction. Our vision is to offer robust, cutting-edge solutions that empower businesses to achieve their goals with remarkable efficiency. At Webguruz, we pride ourselves on fostering a work culture that values excellence, collaboration, and continuous learning. Joining our team means immersing yourself in a dynamic environment where you will have the opportunity to work with the latest technologies and gain invaluable experiences. We are committed to not only advancing your professional skills but also contributing to your personal growth in the ever-evolving tech landscape . Experience the synergy of innovation and expertise at Webguruz, where your career aspirations align with our mission of driving success through state-of-the-art solutions. Job Summary We are looking for an Assistant Project Manager with 3+ years of hands-on SEO experience. The ideal candidate will have a strong background in SEO techniques, team management, and a good understanding of digital marketing. This role requires excellent communication skills, experience working with overseas clients, and the ability to work in a fast-paced environment. You will play a key role in supporting the project management team and ensuring smooth execution of SEO campaigns from start to finish. Skills & Experience: Minimum 3 years of hands-on experience in SEO (on-page, off-page, technical SEO). Strong understanding of SEO tools and platforms (Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, etc.). Experience in keyword research, content strategy, link-building, and technical SEO. Strong project management skills, with the ability to prioritize tasks, manage time efficiently, and meet deadlines. Exceptional communication skills, both written and verbal, with the ability to communicate effectively with clients and team members. Experience working with overseas clients, including understanding their needs and managing expectations. Manage day-to-day activities of SEO projects, including keyword research, on-page optimization, link-building, content optimization, and reporting. Coordinate with internal teams (content, design, development) to implement SEO strategies effectively and efficiently. Provide regular reports on the progress of SEO campaigns, including performance analysis, insights, and recommendations for improvements. Monitor and analyze SEO metrics such as website traffic, keyword rankings, backlinks, and conversion rates. Communicate effectively with clients, providing updates on SEO performance and any issues that arise during the project. Assist in the preparation and delivery of client presentations, reports, and other documentation. Ensure that SEO campaigns are aligned with client objectives, timelines, and budgets. Act as a liaison between the client and the internal team, managing expectations and ensuring high-quality service. Stay up-to-date with the latest SEO trends, algorithm updates, and best practices to ensure that campaigns remain competitive. Assist in managing a small team of SEO specialists and ensuring smooth project delivery. Ability to manage and collaborate with a cross-functional team, including content, development, and design. Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions. Knowledge of HTML, CSS, and basic web development concepts is a plus. Essential Qualifications MBA/MCA/M.Tech or Diploma Degree in Digital Marketing or relevant fields. Bachelor's degree in Marketing, Business, or a related field (Master's preferred) Soft Skills required Self-motivated, result-oriented, with a focus on achieving goals . Strong track record of driving revenue growth and expanding market presence. Exceptional communication, negotiation, and interpersonal skills. Strategic thinking and ability to develop and execute successful growth strategies. Proficiency in CRM tools and other business development software. Ability to work well in a fast-paced, collaborative team environment. What You Get! Work with top clients on exciting projects. Chance to work with international clients and gain global experience. 5-day work week for better work-life balance. Modern office infrastructure with the latest technology. Medical insurance for health security. Freedom to try new ideas and experiment with designs. Friendly and supportive team environment. Job Type: Full-time Pay: ₹21,766.38 - ₹60,000.00 per month Schedule: Day shift Work Location: In person
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
Chandigarh, India
On-site
Job Requirements Job Title: Relationship Manager-Business Banking Function: Business Banking Job Purpose The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. Roles & Responsibilities Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants. Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives. Understanding of financial statements, credit Assessment and title-security documents Educational Qualifications Graduation: Any Discipline Professional Qualification: Preferred Chartered Accountant (CA). Experience: 5-10 years of relevant branch banking experience Show more Show less
Posted 2 weeks ago
4.0 - 7.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading recruitment consultancy firm. We are hiring for our client a leading multi-brand premium retail company in field of eyewear & having 7 retail stores in prime locations of Ahmedabad & head office at C G Road. Designation: Showroom Floor Experience Manager Sector: Retail Number of positions: 3 Location: Ahmedabad Qualification: Any (Should have excellent hold on English/Hindi/Gujarati language) Gender: Any Experience: 4-7 years Should have customer experinece knowledge, handling any kind of customer query with smartness, and person from retail or hospitality industry is preferred. All three Languges should be able to speak Hindi , English and Gujarati is required Mon to Saturday - 10.30 to 8.45 pm Sunday - 11 to 8 pm Week Off - Between Mon-Friday CTC: INR 40,000 to 45,000/Month (No incentives) Roles & Responsibilities: Supervision:- Shop Opening procedures Shop Cleanliness, housekeeping, display cleaning, display arrangement Shop supplies – sales related; non-sales related Shop petty expenses, vouchers Report Preparation:- Shop Supplies, consumables – sales related, non-sales related Sales reports Accounts reports Attendance Leading team:- Supervise the Rotation of staff, take care of reporting time and monitor that. Check Grooming standards, and new joiner uniforms Conflict Management and Counselling team member in case if there is some change in behavior of the staff that is affecting another staff. Team building and maintain team bonding. Customer Relations:- Customer welcome, guiding them towards right person, ensuring they are well attended to Attending customer complains Ensuring their experience – showcasing, sales process, refraction, dispensing procedures, payment process, invoicing, customer intimations, delivery, etc – is smooth, effortless Use client history in the system to enhance the customer’s experience, anticipate their demands, needs and propose proactively, solutions, products and services. Seek google reviews Proactively approach negative reviewers and try to turn them into positive Respond to clients, leads and enquiries promptly Develop rapport with customers, engage them in conversations outside the sales process while they wait. Manage Valet Services. Requirements:- Should be well conversant in Local language Gujarati, English and Hindi Well presentable. There will be no targets Will be assigned same store Should not have any medical issues as this is going to be a standing job. Candidates matching this requirement can share their updated resume with details of their present salary, expectations & notice period. Show more Show less
Posted 2 weeks ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company: We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Role: Exchange/O365 Administrator (Sharepoint) Location: Noida, Hybrid The role: Administer and support SharePoint Online. Manage site collections, permissions, content databases, and features to ensure effective collaboration and secure information sharing. Work with business units to build and configure SharePoint sites, libraries, lists, and workflows tailored to their needs. Monitor system health, usage, and performance using Microsoft 365 Admin Center and PowerShell. Ensure compliance with data governance, retention, and security policies. Support integration with other M365 tools (e.g., Teams, OneDrive, Power Automate, Power Apps). Provide end-user training, documentation, and support for SharePoint functionality. Assist in migrating legacy content to SharePoint Online using tools like ShareGate or Microsoft Migration Tool. Troubleshoot and resolve issues related to access, workflows, and document management. Stay up to date with Microsoft 365 and SharePoint features and updates. What you’ll bring: Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). 6–10 years of experience in SharePoint administration (Online and/or on-premises). Strong knowledge of SharePoint Online architecture, site collection administration, and content management. Experience with Microsoft PowerShell for SharePoint management and automation. Familiarity with Power Platform (Power Automate, Power Apps) for building workflows and business apps. Solid understanding of permissions management, document libraries, metadata, and versioning. Experience with content migration tools (e.g., ShareGate, Metalogix, or Microsoft Migration Manager). Good understanding of Microsoft 365 ecosystem, including Teams, OneDrive, and Azure AD. Preferred Certifications (nice to have): Microsoft Certified: Teamwork Administrator Associate Microsoft Certified: Microsoft 365 Fundamentals (MS-900) Microsoft Certified: Power Platform Fundamentals (PL-900) ITIL Foundation or experience working within IT service management frameworks About us: We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Requisition ID: 58143 Position Type: FT Permanent Workplace Arrangement About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About The Role In the role as Key Accounts Manager – ProActive Health, you will be responsible for managing and growing our Proactive Health technologies into the IS market, in close collaboration with key stakeholders. This role will include working directly with leading Pharmaceutical, Nutritional Supplements & Wellness Industry players, drawing on your established networks and relationships to build a sutainable sales pipeline across market which includes Brands, Contract Manufacturers across this ever changing and evolving category. This is an exciting opportunity to further expand and grow our clinically backed Functional Ingredients including leading Probiotics, yeast beta glucan and Botanical Extracts combined with an extensive portfolio of ingredients (flavours, functional fats, modifiers and more) that work in synergy to support innovative and category leading products to deliver on great taste and nutrition. The ideal candidate should have strong insights into the Indian subcontinent nutritional supplements and wellness category Key accounts, with excellent industry knowledge and a genuine passion to grow this exciting space. Key Responsibilities Own, build and execute an effective strategy to deliver a strong opportunity pipeline in the market for our Functional Ingredients and other newly acquired technologies. Lead cross functional teams to support selling initiatives with Key Accounts Managing the complete sales cycle & delivering on sales & margin targets Demonstrated ability to develop strategic projects, with strategic program execution and planning skills preferred. Aligned to defined strategic targets, build, and convert to sale, the opportunity pipeline which features Probiotics, Yeast Beta Glucan, Botanical Extracts and other newly acquired technologies including functional plant extracts (acquisitions) Build awareness in the market of Kerry’s emerging presence in the Functional Ingredients area by being a strong ambassador internally in Kerry and externally in the market- place. Working hand in hand with our creative R&D team, support in the development of industry leading, highly efficacious concepts to engage customers and further commercial engagements and project advancement. Developing strong customer alliances and promoting functional ingredients via participation in key Industry events (e.g. tradeshows, seminars, and conferences) Qualifications And Skills Minimum 8-12 years of experience working with Functional Ingredients (Probiotics, Botanicals, Lipids, Beta Glucan etc) with a developed knowledge of the Nutritional and Pharmaceutical supplements market. Tertiary qualifications in Applied Sciences, Nutrition and Health, Business, or other related disciplines with sound knowledge of working within the regulated environment, including a solid understanding of ingredient listings and permissible claims. Displays a passion for the Functional Ingredients & Nutritional supplements category and has a keen interest in the topics of nutrition and general wellness. A highly collaborative and team player who is an effective communicator and can deliver on the strategy with support from key internal stakeholders in the Kerry matrix structure. Strong execution skills, while displaying the ability to adopt a strategic approach. This position will require travel within the region and periodically to attend meetings at Kerry sites. Competencies Required Excellent Technical, & Functional Knowledge of Functional Ingredients Analytical & Data Oriented Excellent Communication & Presentation Skills Market Orientation Leadership skills Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter Posting Type: LI Show more Show less
Posted 2 weeks ago
12.0 years
0 Lacs
Delhi, India
On-site
About us Morphogenesis is an interdisciplinary, architecture and urban design firm founded by Sonali and Manit Rastogi in 1996. Recognized as one of India’s top design practice’s, the Firm sees itself as an institution in perpetuity – a living, thriving ecosystem, a repository of data, information, knowledge, and wisdom. ‘Learning’ is the firm’s strongest value, and each Morphogenesis member learns and contributes to learning in equal measure. The firm enables this by building out its program along the lines of an educational course and offers wide exposure, both in terms of projects and discourse. Ambition, integrity, sensitivity and synergy are the other values that drive the practice to constantly innovate, as a response to an evolving economy and the global condition. Experience: 12+ yrs Roles & Responsibilities : Assist in multiple aspects of client, project and consultants coordination. Manage client relationships and team communication. Provide mentorship and lead technical educational programs for the office. Participate in and lead team discussions on technical and other project related issues. Have a complete understanding of how Interiors engage with Façade and Landscape. Oversee that the project is in alignment with project/client vision, scope, design and budget. Resolve complex technical and design issues. Provide design support and documentation during completion and execution of design concepts Conduct site visits and ensure documentation of the same. Process submittals, RFIs, substitution requests, etc. during construction. Interface with local building and permitting officials during the permitting and construction phases of projects. Participate in office culture and initiatives Requirements • Bachelor's or master’s degree in Architecture from an accredited institute. • 12+ years of relevant design experience in various typologies. • Candidates must have strong design conceptualization and execution skills with high proficiency and experience in using AutoCAD, Sketch up, Photoshop, and other advanced software. • The architect should be well versed in architectural standards/processes and sustainability standards such as GRIHA/LEED/ECBC/ WELL • Attention to detail and commitment to producing high-quality work. • Ability to multi-task and stay ahead of deadlines. • Commitment to working with teams in an engaging and positive way. • Thorough knowledge of and compliance with Morphogenesis procedures and standards • Applications will not be considered without uploaded portfolio/work samples Benefits Medical Insurance for self and family. Housing Benefit Policy. Academic & Research opportunities. Maternal & Paternal Leaves. Partner Leader Development Program to create future leaders. Shape the Future with Morphogenesis Architects and be part of a legacy that transcends boundaries. Show more Show less
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
Delhi, India
On-site
Job Requirements Job Title: Relationship Manager-Business Banking Function: Business Banking Job Purpose The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. Roles & Responsibilities Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants. Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives. Understanding of financial statements, credit Assessment and title-security documents Educational Qualifications Graduation: Any Discipline Professional Qualification: Preferred Chartered Accountant (CA). Experience: 5-10 years of relevant branch banking experience Show more Show less
Posted 2 weeks ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company: We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Role: Exchange/O365 Administrator Location: Noida (Hybrid) The role Administer and manage Exchange Online services including mail flow, mailbox policies, hybrid configurations, and compliance features. Perform mailbox provisioning, distribution group management, and user support across Exchange Online. Monitor service health, performance, and availability using Microsoft Admin Center and PowerShell. Maintain and optimize mail routing, transport rules, connectors, and spam filtering (EOP & Microsoft Defender for Office 365). Implement and enforce security measures such as DKIM, DMARC, SPF, and encryption protocols. Support and maintain Exchange Hybrid configurations with on-premises Exchange (if applicable). Perform data retention configuration, archiving, legal holds, and compliance reporting in coordination with the compliance team. Troubleshoot mail delivery issues, mailbox performance, and access problems across devices. Collaborate with security and compliance teams to ensure adherence to policies and regulatory requirements. Provide documentation, reporting, and end-user guidance as needed. What you’ll bring: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 6–10 years of experience managing Exchange Online or Exchange Hybrid environments. Strong experience with Microsoft 365 Admin Center and Exchange Online Admin Center. Proficiency in PowerShell scripting for mailbox administration, reporting, and automation. Familiarity with Microsoft Defender for Office 365, EOP, MFA, Conditional Access, and Azure AD. Experience in managing compliance features like retention policies, eDiscovery, and auditing. Knowledge of email routing protocols (SMTP, DNS, TLS), and security configurations (SPF, DKIM, DMARC). Strong problem-solving and troubleshooting skills with a focus on end-user satisfaction. Preferred Certifications (nice to have): Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Microsoft 365 Fundamentals (MS-900) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) About us: We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
10.0 - 13.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Greetings from Synergy Resource Solutions, a leading Recruitment Consultancy. Our client company provides Accounting Bookkeeping, Medical Billing, Audio Visual, IT outsourcing services to small businesses across the USA. Position : US Accounts Manager - KPO Industry : KPO, Accounting Experience : 10-13 year (past 5 years experience should be in a KPO) Job Location : Ahmedabad (Ashram Road) Shift : 11 AM to 8:30 PM / 12 PM - 9:30 PM Work Mode : Work from Office (5 days/ Sat & Sun weekly off) Roles & Responsibilities: Review and preparation of financial statements Double checking of bookkeeping and accounting work Client/US office Communication MIS Reporting including Budgets CPA work papers Assist in Income Tax Preparation and Filing Assist in 1099s/W-2s Preparation and Filing Intacct Time Entry Monitoring systems and processes for improvement Employee Relationship Employee Performance Management Ensuring all internal processes and systems such as Document Checklist, Activity List, SOP, and Financial Work papers etc. are followed all times. Help management in improving efficiency and profitability of clients Help management in collecting key data such as Work Planner, Financial Statements Submission Checklist etc. in timely manner Client Billing, especially hourly clients Protect confidential details of clients, and follow guide lines of ISO/IEC:27001 Additional Responsibilities: As per requirements Educational qualifications preferred: Category: Inter CA Field specialization: Accounting and Finance, taxation Degree: Chartered Financial Analyst - CFA, Chartered Accountancy - CA, Association of Chartered Certified Accountants - ACCA, Certified Public Accountant -CPA Required work experience: Industry: KPO, Accounting Role: Accounting Years of experience: 10 to 13 Required Competencies: Excellent Communication, Leadership & People Management, Project Management, Customer relationship management. Should have successfully managed complex team of 10-15. Required Knowledge: Good knowledge of Accounting and closing entries, taxation Required Skills: Advance MS Excel Skills Work Environment Details: Flexible and Adaptive to changes High level of commitment towards the job Active team player, helpful and supportive to colleague and other cross team members If interested, you may share your updated resume with details of your relevant experience, current salary, expected salary and notice period. Show more Show less
Posted 2 weeks ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Overview Main Purpose - To lead formulation development of specific products under the Beverages platform and deliver successful productivity linked projects against the innovation agenda under India BU Carbonated Beverage portfolio significantly meeting applicable Regulatory, Operations and Commercial targets. Responsibilities Accountabilities - Lead appropriate product development lab work, including timely development of bench-top prototypes, implementation and maintenance of stability testing, and support scale-ups for commercialization under JDs & New products under beverages Lead the flavour development program for R&D Beverages with appropriate learnings in flavour tools and techniques to ensure quality , speed and cost of flavour work with Flavour partners Collaborate with Nutrition and Regulatory functions and accurately implement guardrails and targets in advance of project delivery . Display advanced level of understanding in these areas Collaborate with International and local experts / Institutions on processes, quality challenges , best practices and document/share New Technology and techniques on beverage processing and leads implementation of best practices developed elsewhere Employ experimental design and statistical processes to provide robust formulation support by conceptualizing and preparing laboratory/pilot beverages and concentrates and adequately iterating on product attributes basis analytical and sensory evaluation Rigorously implementing basic Project management tools in all areas of product development work Integrate Consumer test results with key product deliverables and provide technical guidance and bench development for targeted development initiatives Ensure accurate processes for preparation, sampling and codification for analytical and sensory evaluations and interpretation of results Ensure clear work prioritization and action plans for self and DR (TBD) basis changing business strategies and establish responsibilities for cross functional support areas and monitor progress. Excellent communication skills both written and verbal , including documenting work/ programs accurately and timely into appropriate formats ( eg. laboratory notebooks) Utilization of interpersonal skills to work effectively within teams and cross-functions including International PD teams Job Dimensions - what is the scope of the role - volume, net revenue, budget, geography, number of customers, number of sites etc. for this role? This role involves : Leading product formulations for a wide spectrum of beverages Applying best in class tools and techniques - from a COE perspective Support significant CSD portfolio growth by Innovations Support an annual productivity program Qualifications Key Skills/Experience Required - Experience And Qualification B. Tech., M. Tech., M.Sc. pHD in a Food Science & Technology or related scientific field (Biotechnology/ Microbiology etc.) with > 8-10 years’ experience A proven track record in product development in R&D Knowledge & Experience Advanced knowledge of Formulation development techniques including Design of Experiments and Statistical applications Experience of working in FMCG sector essential with advanced knowledge of food science, Process technology, and good understanding of Nutrition and Regulations Stage Gate process Creative ability and ability to provide thought leadership on tactical aspects of projects Outstanding team working and excellent communication skills Ability to accurately analyze and communicate implications of experimental results Skills And Behavioral Attributes Good communication, interpersonal, influencing and persuasion skills Good project management and data interpretation skills Cross functional team-working Ability to reference and benchmark Main interactions within & outside organization - Internal R&D Team Members Marketing & Innovation Marketing Operations/Quality Finance External Key Partners-Flavor Houses Key functional Partners -Pkg/ Regulatory/ Category FOBO Partners Analytical Service Providers Lab Equipment/Consumables Vendors Key Challenges Ability to self-initiate, manage multi-tasking - several projects (at least 5 on new Innovation + 5 on productivity ) running simultaneously and independently provide support manager to meet business objectives. Critically assess major risks in each project ( impacting product ) and evaluate and agree action plan with Manager Develop outstanding quality of product brief with clear targets and bench specified Development of superior and clearly differentiated products against project briefs that also meet the cost, quality and safety criteria besides having synergy with PepsiCo manufacturing platforms & beverages knowledge base Religiously document each development stream with raw and assessed data ( experiments and results) neatly parked with each milestone , actions and approvals captured and stored for posterity. Self-initiate and benchmark product development against available knowledge base worldwide for new products and technology platforms. Critical Competencies Proactively shares acquired information on Product science , technology , consumer trends etc , best practices across successful industries and ideas with others Creates an R&D work environment that makes work rewarding and enjoyable - Strongly support R&C activities Quickly analyzes problems, develop accurate data and determine causes in each development stream of work Builds strong cross functional, internal and external partnership with technical experts and successfully leverage technical / functional expertise to solve critical product issues eg tap experts on critical ingredient functionality, emulsion technology and stabilization systems Demonstrates passion for mastering key business drivers ( Customer, Consumer, Competitor, cost and People) through in-depth and close collaboration with Insights, Mktg and Finance. Accurately implements customer / consumer oriented strategies and plans on Product development through effective use of Project management tools and techniques . Demonstrates functional / technical mastery of the current job Good time management and organization skills Excellent communication skills (verbal and written) Show more Show less
Posted 2 weeks ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Position Summary Title: Manager - Robotic Process Automation (RPA) - Deloitte Support Services India Private Limited Role: We seek an RPA Infrastructure & Automation Manager to oversee the management and optimization of our RPA and cloud infrastructure. This role involves managing UIPath licenses, Orchestrator administration, Azure cloud infrastructure, and identifying automation use cases. The ideal candidate will also act as a consultant for RPA, onboard clients, manage the team, and explore new technologies to enhance our automation capabilities. The ideal candidate will possess a combination of technical expertise, leadership skills, effective communication abilities, and a proactive mindset geared towards continuous improvement. Work you will do. Manage the UIPath infrastructure, including license management, Orchestrator administration, and overall infrastructure management. Oversee the Azure cloud infrastructure to ensure seamless integration and operation with RPA solutions. Identify and evaluate automation use cases, providing expert consultation to stakeholders and clients. Onboard new clients by offering comprehensive automation services and solutions tailored to their needs. Direct the completion of RPA projects, ensuring timely delivery within the defined scope and quality standards. Serve as the principal liaison for project stakeholders, managing expectations and ensuring transparent communication throughout the project lifecycle. Recruit skilled personnel and structure the RPA team strategically to maximize performance. Provide mentoring, coaching, and career growth opportunities to team members, cultivating a learning and growth environment. Perform regular performance evaluations and manage team dynamics to maintain high productivity and morale. Spearhead initiatives to boost the efficiency and effectiveness of RPA solutions. Handle changes in project scope and schedule, communicating potential impacts to stakeholders effectively. Identify and evaluate potential risks within RPA projects, devising strategies to mitigate them effectively. Deliver regular updates and detailed reports to senior management regarding the status, progress, and results of RPA projects. Generate insightful reports from dashboard data to support strategic decision-making and operational modifications. Establish and maintain a network for sharing knowledge and experiences between the team and relevant stakeholders or similar teams globally. Maintain an overarching perspective on RPA goals and strategies, contributing insights across all stages from brainstorming to deployment. Take full responsibility for key Objectives and Key Results (OKRs), ensuring their successful achievement. Explore new technologies, stay updated with market trends, and help the team identify the best technology for automation, including VBA, Python, PowerShell, Power Automate Desktop or Flows, UIPath, SharePoint Nintex workflows, and .NET. Implement and manage version control using Git or Azure CI/CD pipelines to ensure efficient and reliable deployment processes. Oversee database administration and development to support RPA and automation projects. Key Skills Expertise in RPA tools and systems integration, including UIPath Orchestrator for job monitoring, scheduling, queues, asset management, insights reporting, SharePoint customization, and form building. Proficiency in managing Azure cloud infrastructure and ensuring its seamless integration with RPA solutions. Aligns technological solutions with business objectives to drive enterprise success. Demonstrated leadership in guiding and motivating the RPA team, ensuring optimal task delegation and team synergy. Proficient in Agile project management, handling multiple projects simultaneously with precise objectives. Advanced analytical skills to identify process optimization opportunities and solve complex challenges. Exceptional communication skills to explain technical concepts to non-technical stakeholders and ensure clear understanding across all levels. Adapts quickly to emerging technologies and changing business landscapes, promoting innovative solutions. Committed to high-quality RPA implementation with meticulous attention to detail. Effectively manages organizational changes due to RPA implementations, ensuring smooth transitions. Cultivates valuable relationships internally and externally to benefit the organization. Evaluates employee performance, provides constructive feedback, and strategically delegates responsibilities. Well-versed in compliance and industry regulations. Experience in version control and continuous integration/continuous deployment (CI/CD) processes using Git or Azure CI/CD pipelines. Proficiency in database administration and development. Expertise in user interface technologies such as SharePoint, forms, or PowerApps. Good knowledge of Agile tools such as Azure DevOps or Jira. Desirables: Development Technologies : Proficiency in VBA, Python, PowerShell, Power Automate Desktop or Flows, UIPath, SharePoint Nintex workflows, and .NET. People Management : Demonstrated ability to mentor, coach, and provide career growth opportunities to team members. Infrastructure Technologies : Expertise in managing Azure cloud infrastructure and UIPath Orchestrator. Stakeholder Management : Proven experience in acting as a consultant for RPA, onboarding clients, and managing stakeholder expectations effectively. User Interface Technologies : Proficiency in using SharePoint, forms, or PowerApps to develop and enhance automation solutions. Experience & Qualifications Bachelor’s/master’s Degree in IT or relevant fields with 10+ years of experience. Work location: Hyderabad Shift timings: 11 AM to 8 PM The team Our Technology team provides exceptional client service and works to build long-term, mutually beneficial relationships. Our team members focus on what’s possible and guide clients to opportunities while considering their business culture, organizational structure, resources, and capabilities. How You Will Grow At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 214694 Show more Show less
Posted 2 weeks ago
12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About us Morphogenesis is an interdisciplinary, architecture and urban design firm founded by Sonali and Manit Rastogi in 1996. Recognized as one of India’s top design practice’s, the Firm sees itself as an institution in perpetuity – a living, thriving ecosystem, a repository of data, information, knowledge, and wisdom. ‘Learning’ is the firm’s strongest value, and each Morphogenesis member learns and contributes to learning in equal measure. The firm enables this by building out its program along the lines of an educational course and offers wide exposure, both in terms of projects and discourse. Ambition, integrity, sensitivity and synergy are the other values that drive the practice to constantly innovate, as a response to an evolving economy and the global condition. Experience : 12+ yrs Roles & Responsibilities: Assist in multiple aspects of client, project and consultants coordination. Manage client relationships and team communication. Provide mentorship and lead technical educational programs for the office. Participate in and lead team discussions on technical and other project related issues. Have a complete understanding of how Interiors engage with Façade and Landscape. Oversee that the project is in alignment with project/client vision, scope, design and budget. Resolve complex technical and design issues. Provide design support and documentation during completion and execution of design concepts Conduct site visits and ensure documentation of the same. Process submittals, RFIs, substitution requests, etc. during construction. Interface with local building and permitting officials during the permitting and construction phases of projects. Participate in office culture and initiatives Requirements • Bachelor's or master’s degree in Architecture from an accredited institute. •12+ years of relevant design experience in various typologies. • Candidates must have strong design conceptualization and execution skills with high proficiency and experience in using AutoCAD, Sketch up, Photoshop, and other advanced software. • The architect should be well versed in architectural standards/processes and sustainability standards such as GRIHA/LEED/ECBC/ WELL • Attention to detail and commitment to producing high-quality work. • Ability to multi-task and stay ahead of deadlines. • Commitment to working with teams in an engaging and positive way. • Thorough knowledge of and compliance with Morphogenesis procedures and standards • Applications will not be considered without uploaded portfolio/work samples Benefits Medical Insurance for self and family. Housing Benefit Policy. Academic & Research opportunities. Maternal & Paternal Leaves. Partner Leader Development Program to create future leaders. Shape the Future with Morphogenesis Architects and be part of a legacy that transcends boundaries. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Manager/Senior Manager - Sales and Brand Solutions Location: Gurgaon & Mumbai Sales & Brand Solutions REPORTS TO: Director, Editorial & Brand Solutions – A + D Platforms: Architecture + Design Magazine India, Lifestyleasia India, Travel & Leisure India Categories: Architecture, Construction, Decor Key Responsibilities: Sales Strategy and Execution: Develop and implement effective sales strategies to drive revenue growth across the assigned region for Architecture + Design Magazine, Lifestyleasia India, and Travel & Leisure India. Identify and target key clients in the architecture, construction, and decor sectors to secure advertising and sponsorship deals. Achieve and exceed sales targets and KPIs set by the management. Brand Solutions Development: Collaborate with clients to understand their brand objectives and develop customized solutions that leverage the strengths of all three platforms. Work in collaboration with marketing teams to create compelling sales proposals and pitches to potential clients. Work closely with the editorial and marketing teams to ensure seamless execution of brand campaigns. IP Development: Biennale, Awards, Bespoke Event Activations Oversee development and revenue generation Drive the development of Intellectual Properties (IPs) such as design biennales, awards, and other events that enhance brand visibility and engagement. Collaborate with internal and external stakeholders to ensure the successful planning and execution of these IPs. Client Relationship Management: Build and maintain strong relationships with key clients and stakeholders in the architecture, construction, and decor sectors. Provide exceptional customer service and support to clients, addressing their needs and resolving any issues promptly. Conduct regular client meetings and business reviews to ensure client satisfaction and retention. Team Leadership and Collaboration: Lead and mentor a team of sales professionals to achieve individual and team targets. Foster a collaborative and high-performance culture within the team. Collaborate with cross-functional teams to ensure alignment and synergy in achieving business goals. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. MBA is a plus. Proven experience in sales and brand solutions, preferably in the media, publishing, or advertising industry. Strong understanding of the architecture, construction, and decor sectors. Excellent communication, negotiation, and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with a results-driven mindset. Ability to manage multiple projects and priorities simultaneously. Willingness to travel. EMPLOYEE VALUES WE SEEK · Solution oriented · Go-getter attitude · Entrepreneurial spirit · Pleasant persona · Collaborator · Team player · Well spoken About us BurdaLuxury is one of Asia’s most vibrant and progressive independent media houses. Our portfolio includes a variety of successful regional publishing brands in lifestyle and luxury markets across Hong Kong, India, Malaysia, Singapore, and Thailand. Print publications include AUGUSTMAN, HELLO! Magazine Thailand, Prestige, and PIN Prestige. Digital offerings include Lifestyleasia.com, Augustman.com, PrestigeOnline.com and PinPrestige.com. BurdaLuxury is part of the Hubert Burda Media family, one of the largest media companies in Germany. Burda is active in 17 countries, employs more than 12,000 people and publishes around 600 products. Show more Show less
Posted 2 weeks ago
15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Ready to join the future of innovation in IT at NXP? Become part of the startup of a dynamic team that is leading NXP on a digital transformation journey. Your role is to be an ambassador for the Agile and DevOps way of working within our global NXP organization. There is a lot of room for new ideas and innovation, and you will be supported to have a continuous focus on development, coaching and creating a supportive environment for your team. Windows and Virtualization System Architect / SME Subject matter expert and in-depth hands on experience managing Hyper-V, VMware and Hyper converge solutions Subject matter expert and in-depth hands on experience managing Windows operating systems, Clustering and various types of compute hardware including blade server technologies includes HPE Synergy, C7000. Design and prepare solution blueprint, high level and low level design of infrastructure diverse solutions for above technologies to implement, migrate, integrate or transform the services in datacenters on premises, hybrid and native cloud (Azure and AWS) environment. In depth knowledge and hands on experience integrating above technologies with patching solutions like WSUS, SCCM, etc, Dell, NetApp, Pure storage solutions, Networker backup, Oracle, MSSQL, MySQL database solutions and middleware services. Extensive experience in datacenter migrations involves above technologies. Strong knowledge and hands on experience with virtualization migrations such P2V and Virtual machine migration across different platform products. Design, configure and support of Active-Active datacenter with virtualization and clustering technologies Expertise in automating the technology stack using Ansible, GIT, Splunk, REST API and native OS scripting for provision, upgrade, changes and management. Strong knowledge in monitoring solutions like Splunk, Zabbix, HPE OneView and native OS monitoring tools. Good knowledge on storage, backup, networking and security products / principles Ensure license compliance of products Researches, identifies, selects and tests technology products required for solution delivery and architectural improvements Establishes, implements and documents the technology implementation, integration and migration strategies to help the organization achieve strategic goals and objectives Design and document DR architecture to ensure business continuity Keep current on industry trends and new technologies for the system architecture Manage the integrated infrastructure solutions to help business functions achieve objectives in a cost-effective and efficient manner. Harmonize and maintain the standardization in IT infrastructure solutions in datacenters in accordance to global IT architecture and security standards Identifies gaps, strategic impacts, financial impacts and the risks in the technical solution or offering, and provides technical support Define the monitoring KPI’s and thresholds for proactive detection of availability and performance of technology stack. Prepare, maintain and track the roadmap of technology refresh to improve efficiency, reliability and performance, eliminate technical debt and security risks Diagnose complex Infrastructure issues and drive support team to ensure zero impact delivery of services through Incident, Problem, Change and risk management. Support technical support teams to fix critical incidents and perform root cause analysis Periodically audit existing systems infrastructure and architecture to ensure an quality, compliance, accurate, high-level understanding of present capabilities Periodically perform the assessment of existing systems infrastructure and provide recommendations to capacity, improve quality, high availability and performance. Recommend and coordinate upgrades, assisting business functions in technology planning aligned with growth projections from IT managers. Work with IT managers, understand the requirements / issues and guide technology support teams with strategic and technical steps to provide solution. Defines system solutions based on business function needs, cost, and required integration with existing applications, systems or platforms. Report to IT managers and key stakeholders regarding findings, making recommendations and providing clear roadmaps for successful changes and upgrades Collaborate with other IT managers, other infrastructure teams and application eco domains to develop highly available and reliable systems solutions capable of supporting global IT goals Oversee the support teams that implement changes in infrastructure, ensuring seamless integration of new technologies. Coordinate with project teams and IT managers to track and implement the infrastructure migration and changes. Review infrastructure changes and advise the steps and plan to ensure business continuity. Qualifications Education & Experience Bachelor’s degree in Information Technology, Computer Science, or a related field. 15+ years of experience in IT architecture/SME role. Preferred Qualifications/Certifications Related technology certifications are highly desirable. Leadership & Soft Skills Excellent leadership, decision-making, and team-building abilities. Strong problem-solving skills with a focus on root cause analysis and proactive prevention. Analytical abilities, proficient in analyzing data and creating reports. Exceptional verbal and written communication and training skills, with the ability to convey technical concepts to non-technical audiences. Ability to work under pressure in high-stakes situations with a calm and focused approach. More information about NXP in India... Show more Show less
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung, and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Core Skills for Technical Delivery Manager : AI Project/Portfolio Management: Cross-product, Vendor & Budget Management Leadership & Communication: Effective Team and Stakeholder Engagement Insights Generation: Expertise in Power BI for Data-Driven Decisions AI/ML Lifecycle: Managing End-to-End Implementation Client & Stakeholder Management: Building Strong Relationships and Ensuring Satisfaction Operational Efficiencies: Driving Process Improvements and Cost Optimization Job Responsibilities Collaborate with Product Engineers and Data science teams to build and deliver AI products Connect with the internal and external stakeholders to understand use cases and advise on solutions Ability to translate complex technical concepts to non-technical stakeholders Training the team on AI specific configuration, AI model development and delivery process and data analysis An ideal candidate should have proficient knowledge of handling office tools like - Lucid Charts, Confluence, JIRA, MS office suite to build an organized professional-level documentation. Ability to understand responsibilities and priorities, sense possible pitfalls, and timely discuss them with the team Owning escalations, priority incidents, collaborating to meet resolutions, and establishing effective synergy amongst the stakeholders and gathering their reviews Developing system and procedures to ensure quality of delivery Understanding the scope of deliveries and creating collaborative delivery plans. Being accountable for service delivery performance, meeting customer expectations, and aid in driving future demand. Assisting in people management, including staff recruitment, performance assessment, training, and mentoring. Preferred Qualification: Full-time masters degree in either of the following specializations: Management/Engineering/Communication Overall 5-8 years of experience in ML project management or similar leadership role. Understanding and knowledge of Agile and Scrum process, terminologies and artefacts Prior experience and background in service delivery, data management, team management, client communication, vendor management and documentation. Working knowledge of ML lifecycle and workflows, from initial client consultation to final deployment. Good written and verbal communication skills - Ability to create training documentation, review project documents for peers, and create custom documentation when required for a client Organizational and Interpersonal skills to keep project goals clear, have timely catch-up with internal team/clients, and ensure deliveries are checked and tested in prior Ability to collaborate - working with the Product manager on setting team goals, planning, and achieving them. Also, present/share newer solutions or ideas for growth and improvements in the team Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery Developing a deep understanding of the projects to gain insights into the scope of service delivery Taking accountability for service delivery performance, meeting customer expectations, and driving future demand Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less
Posted 2 weeks ago
15.0 years
0 Lacs
Delhi, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role 15+ year’s experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What You’ll Bring ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
110.0 years
0 Lacs
Delhi, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Infrastructure Management: Overseeing the maintenance, optimization, and security of networks, server’s operations. System Monitoring and Performance: Monitoring network and system performance using management tools, identifying and resolving performance issues, and recommending improvements. Incident Management: Responding to and resolving IT incidents and outages, ensuring timely resolution and minimizing disruption. Vendor Management: Building and managing relationships with technology vendors, negotiating contracts, and ensuring services meet organizational needs. Team Leadership: Supervising and mentoring IT staff, providing guidance and support. Continuous Improvement: Implementing and managing continuous improvement initiatives to enhance IT efficiency and effectiveness. Communication: Communicating with IT staff, vendors, and other business units to ensure effective collaboration and information sharing. This role would also involve negotiating contracts, managing budgets, and ensuring compliance with company policies. Developing and managing IT purchasing budgets, tracking expenditures, and ensuring cost-effectiveness. Working with internal teams and stakeholders to understand their IT needs, communicating purchasing decisions, and resolving any issues that may arise. Analyzing data to track purchasing trends, identify areas for improvement, and generate reports for management. Excellent verbal and written communication skills to effectively communicate with internal teams, stakeholders, and vendors. Maintain contract data. Create purchase requisitions. What You’ll Bring Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. ITIL Foundations certified. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
12.0 - 14.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role The HR Operations or HR Shared Services Manager typically oversees the smooth execution of HR services within an organization. The role focuses on managing HR operations and ensuring the efficient delivery of HR functions across the company. Here are the main roles and responsibilities: Process Management Design and Improve HR Processes: Establish and streamline HR processes to ensure efficiency and consistency in the delivery of services Standardization: Standardize HR services and policies across different regions or departments to ensure compliance and uniformity. Service Delivery Oversee HR Services: Manage day-to-day HR operations, including recruitment, employee lifecycle management, benefits administration, employee records, and payroll processing. Team Management Supervise HR Teams: Lead and manage HR shared services teams, ensuring they are well-trained, motivated, and perform their tasks effectively. Performance Monitoring: Regularly assess the performance of the HR operations team and provide guidance, coaching, and feedback for continuous improvement. Employee Experience & Support Employee Support: Act as a point of contact for HR-related inquiries, providing support to employees and managers. Resolve Issues: Troubleshoot and resolve employee queries regarding HR policies, processes, and systems, ensuring a high level of satisfaction. Compliance and Reporting Ensure Legal Compliance: Ensure HR processes comply with all local, state, and federal labor laws, regulations, and policies. Generate Reports: Provide regular HR metrics and data analysis to leadership, assisting with decision-making and improving HR service delivery. Technology Management HR Systems Management: Manage HR systems (HRIS) to ensure smooth functioning, data accuracy, and ease of use. Lead initiatives to integrate new tools or software. Automation & Innovation: Advocate for HR technology and automation to improve processes and increase the overall efficiency of HR services. Vendor Management Outsource Management: Manage relationships with third-party vendors for services such as benefits administration, recruitment, and payroll. Contract Management: Oversee contracts, ensure performance metrics are met, and manage service-level agreements (SLAs). Continuous Improvement Process Improvement: Regularly assess HR processes, identifying areas for improvement, and working to implement best practices to enhance the overall efficiency of HR services. Feedback Loops: Collect feedback from employees and managers on HR services, using it to drive improvements and adjustments. Project Management HR Initiatives: Lead or participate in HR projects such as system implementations, policy updates, or other strategic HR initiatives. Change Management: Manage change processes associated with HR policies or systems, ensuring smooth transitions and communication. This role is critical in ensuring that HR functions run smoothly and efficiently, ultimately supporting the organization’s goals. What You’ll Bring 12 -14 years directly related work experience in a HRSS environment capacity, providing direct support to front-line employees and people leaders Ability to work in a high growth, fast-paced environment requiring agility to meet changes in business demand Strong Business Acumen with experience working as part of a large global organization. Excellent organizational, planning and time management skills. Effective at managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, organize time and resources to deliver consistent results for the business and bring initiatives to successful completion Strong leadership capabilities with proven ability to foster an environment of positive employee engagement and trust Excellent verbal and written communication with a proven ability to influence and build relationship in a diverse environment High degree of business ethics and transparency Proven strong leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment Strong analytical skills; solid decision making capabilities coupled with the ability to analyse situations and provide practical recommendations Strong technical aptitude; advanced skills and knowledge of Microsoft Office to include: Word, Excel and PowerPoint. Good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and Other HRMS systems Must be able to operate under minimal supervision with judgment for independent actions Must convey a high level of personal integrity and a passion for excellence Qualification: Must be an MBA (Full Time) only. Must have strong work experience in a HRSS environment, good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and other HRMS systems. Good leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment is needed. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: 15+ year’s experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What you’ll bring: ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
110.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role Infrastructure Management: Overseeing the maintenance, optimization, and security of networks, server’s operations. System Monitoring and Performance: Monitoring network and system performance using management tools, identifying and resolving performance issues, and recommending improvements. Incident Management: Responding to and resolving IT incidents and outages, ensuring timely resolution and minimizing disruption. Vendor Management: Building and managing relationships with technology vendors, negotiating contracts, and ensuring services meet organizational needs. Team Leadership: Supervising and mentoring IT staff, providing guidance and support. Continuous Improvement: Implementing and managing continuous improvement initiatives to enhance IT efficiency and effectiveness. Communication: Communicating with IT staff, vendors, and other business units to ensure effective collaboration and information sharing. This role would also involve negotiating contracts, managing budgets, and ensuring compliance with company policies. Developing and managing IT purchasing budgets, tracking expenditures, and ensuring cost-effectiveness. Working with internal teams and stakeholders to understand their IT needs, communicating purchasing decisions, and resolving any issues that may arise. Analyzing data to track purchasing trends, identify areas for improvement, and generate reports for management. Excellent verbal and written communication skills to effectively communicate with internal teams, stakeholders, and vendors. Maintain contract data. Create purchase requisitions. What You’ll Bring Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. ITIL Foundations certified. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
110.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: Infrastructure Management: Overseeing the maintenance, optimization, and security of networks, server’s operations. System Monitoring and Performance: Monitoring network and system performance using management tools, identifying and resolving performance issues, and recommending improvements. Incident Management: Responding to and resolving IT incidents and outages, ensuring timely resolution and minimizing disruption. Vendor Management: Building and managing relationships with technology vendors, negotiating contracts, and ensuring services meet organizational needs. Team Leadership: Supervising and mentoring IT staff, providing guidance and support. Continuous Improvement: Implementing and managing continuous improvement initiatives to enhance IT efficiency and effectiveness. Communication: Communicating with IT staff, vendors, and other business units to ensure effective collaboration and information sharing. This role would also involve negotiating contracts, managing budgets, and ensuring compliance with company policies. Developing and managing IT purchasing budgets, tracking expenditures, and ensuring cost-effectiveness. Working with internal teams and stakeholders to understand their IT needs, communicating purchasing decisions, and resolving any issues that may arise. Analyzing data to track purchasing trends, identify areas for improvement, and generate reports for management. Excellent verbal and written communication skills to effectively communicate with internal teams, stakeholders, and vendors. Maintain contract data. Create purchase requisitions. What you’ll bring: Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. ITIL Foundations certified. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role 15+ year’s experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What You’ll Bring ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
12.0 - 14.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role The HR Operations or HR Shared Services Manager typically oversees the smooth execution of HR services within an organization. The role focuses on managing HR operations and ensuring the efficient delivery of HR functions across the company. Here are the main roles and responsibilities: Process Management Design and Improve HR Processes: Establish and streamline HR processes to ensure efficiency and consistency in the delivery of services Standardization: Standardize HR services and policies across different regions or departments to ensure compliance and uniformity. Service Delivery Oversee HR Services: Manage day-to-day HR operations, including recruitment, employee lifecycle management, benefits administration, employee records, and payroll processing. Team Management Supervise HR Teams: Lead and manage HR shared services teams, ensuring they are well-trained, motivated, and perform their tasks effectively. Performance Monitoring: Regularly assess the performance of the HR operations team and provide guidance, coaching, and feedback for continuous improvement. Employee Experience & Support Employee Support: Act as a point of contact for HR-related inquiries, providing support to employees and managers. Resolve Issues: Troubleshoot and resolve employee queries regarding HR policies, processes, and systems, ensuring a high level of satisfaction. Compliance and Reporting Ensure Legal Compliance: Ensure HR processes comply with all local, state, and federal labor laws, regulations, and policies. Generate Reports: Provide regular HR metrics and data analysis to leadership, assisting with decision-making and improving HR service delivery. Technology Management HR Systems Management: Manage HR systems (HRIS) to ensure smooth functioning, data accuracy, and ease of use. Lead initiatives to integrate new tools or software. Automation & Innovation: Advocate for HR technology and automation to improve processes and increase the overall efficiency of HR services. Vendor Management Outsource Management: Manage relationships with third-party vendors for services such as benefits administration, recruitment, and payroll. Contract Management: Oversee contracts, ensure performance metrics are met, and manage service-level agreements (SLAs). Continuous Improvement Process Improvement: Regularly assess HR processes, identifying areas for improvement, and working to implement best practices to enhance the overall efficiency of HR services. Feedback Loops: Collect feedback from employees and managers on HR services, using it to drive improvements and adjustments. Project Management HR Initiatives: Lead or participate in HR projects such as system implementations, policy updates, or other strategic HR initiatives. Change Management: Manage change processes associated with HR policies or systems, ensuring smooth transitions and communication. This role is critical in ensuring that HR functions run smoothly and efficiently, ultimately supporting the organization’s goals. What You’ll Bring 12 -14 years directly related work experience in a HRSS environment capacity, providing direct support to front-line employees and people leaders Ability to work in a high growth, fast-paced environment requiring agility to meet changes in business demand Strong Business Acumen with experience working as part of a large global organization. Excellent organizational, planning and time management skills. Effective at managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, organize time and resources to deliver consistent results for the business and bring initiatives to successful completion Strong leadership capabilities with proven ability to foster an environment of positive employee engagement and trust Excellent verbal and written communication with a proven ability to influence and build relationship in a diverse environment High degree of business ethics and transparency Proven strong leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment Strong analytical skills; solid decision making capabilities coupled with the ability to analyse situations and provide practical recommendations Strong technical aptitude; advanced skills and knowledge of Microsoft Office to include: Word, Excel and PowerPoint. Good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and Other HRMS systems Must be able to operate under minimal supervision with judgment for independent actions Must convey a high level of personal integrity and a passion for excellence Qualification: Must be an MBA (Full Time) only. Must have strong work experience in a HRSS environment, good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and other HRMS systems. Good leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment is needed. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 2 weeks ago
6.0 - 8.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Description #KGS KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements The KGS journey has been one of consistent growth, with a current employee count of nearly 10,000 operating from four locations in India — Bengaluru, Gurugram, Kochi and Pune, providing a range of Advisory and Tax-related services to member firms within the KPMG network. As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion & Diversity by ASSOCHAM (The Associated Chambers of Commerce & Industry of India). Team Overview The position in discussion is with Integration & Separation (I&S), Technology in M&A within the Deal Advisory group at KPMG Global Services (KGS), which is KPMG’s global delivery center and an integral part of the firm’s strategy to enhance innovation, build scalability, and improve profitability globally. KGS DA&S has been providing solutions to KPMG member firms globally. By leveraging insights and applying best practices, the team helps create customized approaches to M&A transactions. The team’s capabilities include Corporate Finance, Transaction Services, Strategy, Business Modelling, Accounting Advisory Services, Deal Advisory Research and Benchmarking. KPMG’s Integration & Separation team (ISA) advises clients on executing the operational integrations of acquisitions or joint ventures, and separations of businesses, in the case of divestitures or sale. I&S does this by taking an enterprise‑wide view of M&A deals, across all the functions, to deliver value to our clients. In addition, team is also involved in pre-deal Due Diligence on specific areas of business. The Technology in M&A team is involved in pre-deal and post-deal execution work related to technology strategy, with focus on identifying potential risks, synergies and optimization of the IT function. The team works on a wide range of technology due diligence and operational integration activities which includes TSA development, Integration Readiness, Day 1 preparation and supporting the implementation of such plans. Responsibilities We are recruiting for Assistant Manager in the Technology M&A team. In this role, you will work on projects working closely alongside senior members of the team, who will provide guidance and insight into the deal environment, enabling you to build your transactions knowledge and further develop your technology skills base. Responsibilities Your responsibilities will include supporting the Tech M&A Managers and Senior Managers with small to medium sized engagements and being the day to day support on these engagements, which may include: Due Diligence Analyzing target data to build up a view on the technology of the business including cost, products and systems, and IT contracts Condensing the data and explaining findings simply to other team members, highlighting the impact of technology on the business strategy, operations, and ultimately, deal valuation Developing an understanding of IT benchmark and qualitative information to provide insights to clients to describe a typical IT function Assisting in client communications, calls and meetings Contributing content for sections of IT reports/deliverables Integration and Separation Understanding technology aspects of integration, separation (carve outs) and optimization initiatives (e.g. synergy analysis) including understanding the current IT landscape, supporting the development of target operating models, defining transitional service agreements, developing detailed plans, and supporting the implementation of such plans Supporting the IT workstream lead in integrations and separations within a larger team of Integration & Separation colleagues to fulfil their workstream objectives Supporting key client workshops and meetings Supporting the Identification or review of client synergies for IT within a larger team Wider Responsibilities Interacting with senior client stakeholders as well as internal stakeholders (KPMG Partners and Directors) When you are not working on a project, you will provide support to senior colleagues in a number of different aspects such as preparation of proposal materials and the development of team propositions and initiatives Qualifications Mandatory Skills MBA / Post graduate in IT field from an accredited college/university preferably with major in Technology 6 to 8 years of technology consulting experience focused on the deal advisory integration and separation processes Experience in implementing Information Technology processes, technologies, best practices, and frameworks, including: Application Support & Maintenance Network & Data Center Operations Management Security Cloud-based Deployment Models (e.g., Infrastructure-as-a- Service) Infrastructure Optimization (e.g., consolidation, rationalization, cost savings) Knowledge about enterprise business applications (e.g. ERP, CRM) Experience in assisting with technology assessment/diligence Preferred Skills A good understanding of M&A environment IT specialization such as: IT strategy, applications, infrastructure, architecture, cyber security Experience in facilitating client meetings, workshops and interviews High quality outputs on Microsoft Excel and PowerPoint. Knowledge or experience on Visio, Power BI, SmartSheet would also be beneficial Project management experience and track record of successful delivery of projects Comfort with ambiguity, fluid consulting situations and a highly pressured environment as characteristic of transactions Ability to work well under pressure, learn quickly and leverage skills in new situations Ability to travel at a moderate level Show more Show less
Posted 2 weeks ago
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