Sustainability & Maintenance Analyst

APM Terminals

6 - 9 years

14 - 18 Lacs

chennai

Posted:5 hours ago| Platform:

Apply

Skills Required

project management six sigma operations management iso process excellence power bi process improvement change management kaizen tpm automation quality management lean compliance quality assurance agile operational excellence reporting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Maintain and support existing data & intelligence assets , including reports, scripts, Power Apps, Power Automate flows, and Power BI dashboards developed by the North American Data & Intelligence team. This includes weekly, monthly, and quarterly performance management reporting, as well as on-demand enhancements and troubleshooting.
Collaborate with the local Data & Intelligence team to clarify change requests, replicate bugs, and ensure alignment on solution updates.
Proactively identify and perform preventive maintenance on deployed solutions to improve performance, reduce technical debt, and prevent system downtime.
Ensure solution documentation is consistently updated , enabling efficient troubleshooting and knowledge transfer. This includes technical documentation, user guides, and change logs.
Leverage internal and external resources , including best practices, documentation, and peer collaboration, to continuously improve solution quality and maintainability.
Take ownership of transitioned solutions , ensuring smooth handover from original developers and maintaining continuity in support and development.
Provide Super User and End User support for standard automation products, addressing issues, answering questions, and facilitating adoption.
Monitor the health and performance of deployed solutions , proactively identifying issues and escalating them to management when necessary.
Implement version control and change management practices to track updates, rollbacks, and deployments across automation assets.
Conduct periodic audits and performance reviews of automated processes to identify optimization opportunities.
Support data quality initiatives , ensuring that automated processes produce accurate, consistent, and reliable outputs.
Stay current with Microsoft Power Platform and automation trends , recommending new tools or features that could enhance existing solutions.

Consulted About

Solution Stability & Performance
- Diagnosing recurring issues or performance bottlenecks in Power BI, Power Apps, Power Automate, or scripts.
- Recommending preventive maintenance or refactoring to avoid breakdowns.
Change Impact Assessment
- Evaluating how proposed changes (e.g., new data sources, logic updates, UI changes) might affect existing automated solutions.
- Advising on regression testing or rollback plans.
Documentation & Knowledge Transfer
- Ensuring that documentation is up to date before onboarding new users or transitioning ownership.
- Supporting audits or compliance reviews with technical documentation.
Monitoring & Alerting
- Setting up or improving monitoring mechanisms for flows, dashboards, and scripts.
- Advising on thresholds for alerts and escalation protocols.
User Support & Training
- Supporting Super Users and End Users with troubleshooting and usage guidance.
- Providing input on training materials or onboarding guides.
Data Quality & Governance
- Identifying data inconsistencies or anomalies caused by automation.
- Recommending validation rules or data cleansing steps.
Tooling & Platform Updates
- Evaluating the impact of Microsoft Power Platform updates on existing solutions.
- Advising on when to upgrade or migrate components.
Security & Access Control
- Reviewing access permissions for apps, flows, and reports.
- Ensuring sensitive data is handled according to company policies.

Primary internal stakeholders (key interdependencies)

On site NAM Data & Intelligence Team.
CX Organization
CI Network (including Projects, Digital, Lean, L&D and SMEs)
Maersk IT
Analytical teams from other GSCs.

More Jobs at APM Terminals

Team Lead Domestic operations

Jaipur

Experience: Not specified

INR 1 - 6 Lacs

Planning Executive

Mumbai, Maharashtra, India

4.0 - 4.0 yrs

Salary: Not disclosed

Planning Executive

maharashtra

2.0 - 6.0 yrs

Salary: Not disclosed

Head of Procurement - APMT (GPPL)

Ahmedabad, Gujarat, India

15.0 - 15.0 yrs

Salary: Not disclosed

Head of Procurement - APMT (GPPL)

Rajula, Gujarat, India

15.0 - 15.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.