Surveillance Manager

Position Summary

The Surveillance Manager is responsible for overseeing all surveillance operations to ensure safety, security, and compliance with company policies and regulatory requirements. This role involves managing a team of surveillance officers, monitoring activities, investigating incidents, and preparing detailed reports for management and regulatory bodies.

Key Responsibilities

• Oversee and manage the day-to-day operations of the surveillance department.
• Monitor all surveillance systems (CCTV, access control, alarms) to detect and respond to suspicious activities.
• Develop, implement, and update surveillance policies, procedures, and protocols.
• Lead investigations into incidents, policy violations, theft, fraud, or safety breaches.
• Coordinate with law enforcement and regulatory agencies when required.
• Train and mentor surveillance staff to ensure high standards of vigilance and professionalism.
• Review surveillance footage regularly to ensure system functionality and coverage.
• Prepare and submit detailed incident and compliance reports to management.
• Ensure compliance with local laws, industry regulations, and company security standards.
• Plan and oversee upgrades to surveillance systems and related technology.

Qualifications & Skills

• Bachelor’s degree in Security Management, Criminology, or related field (preferred).
• Proven experience in surveillance or security operations, with at least 3–5 years in a supervisory role.
• Strong knowledge of CCTV systems, access control, and security protocols.
• Excellent analytical and observational skills.
• Strong leadership and team management abilities.
• High integrity, confidentiality, and attention to detail.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Key Competencies

• Decision-making under pressure
• Incident investigation and reporting
• Regulatory compliance
• Staff training and development
• Technological proficiency in surveillance systems

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

• Science City, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• 6 months: 2 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Location:

• Science City, Ahmedabad, Gujarat (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person