Support Manager - Liquidity Domain

It's more than a career at NAB. It's about more meaningful work, more global opportunities and more innovation beyond boundaries.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre Indiaas a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we're ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Role Purpose:

• This is a senior technical development/support role within the Trade working capital (TWC) and Liquidity Management team, focused on trade onboarding, trade finance lifecycle and Liquidity management.
• There will be ongoing interaction with business stakeholders, both users of the system and product owners, as well as interaction with other technology asset teams.
• The role holder will be exposed to banking/TWC/liquidity related products, financial messaging, liquidity functionality and in particular relating to Finastra TI Plus, TICC, FCC, microservices and Intellect LMS.
• The role of Senior Analyst Engineering will provide critical thinking and a high degree of technical innovation and attention to detail while being recognized as a trusted advisor to the team and stakeholders.
• The characteristics include being versatile, displaying leadership qualities and enthusiasm to take on new problems across the full SDLC, ultimately assisting in moving technology forward.

What you will bring:

• 16-18 years of experience with minimum of 8-year exp in leading a team of Application support.
• Solid Experience of leading teams supporting Cat1 / critical production applications
• Experience of supporting critical applications in Trade Working Capital and Liquidity domain.
• Reconciliation and investigation experience.
• Functional Understanding of transactions pertaining to letter of credit, collections, open accounts, standby LC/guarantees, Liquidity management.
• System Integration-microservices, containers, FBCC, TICC.
• Experience in Trade products like TI Plus, Finacle, Surecomp, Trade 360, Temenos T24, Intellect LMS.
• Having experience of supporting - Java microservices, AWS, Intellect LMS, Finastra TI Plus, Finastra FCC/TICC.
• Detailed Knowledge in Change /Problem / Incident management
• Solid Experience of managing recoveries and major issues.
• Effective communicator and who can work under pressure
• Precise Questioning and Answering skills are a must in this role
• Experience of running Disaster Recoveries / simulations and BCP exercises.

Tools and technologies:

• Experience in using ServiceNow for incident, problem management and CMDB. Candidate should understand Incidence governance and production change governance.
• Candidate should be well versed with logging and monitoring tools like Splunk, AppDynamics, DX-APM, CloudWatch etc.
• Candidate should have experience in traversing Java and Spring boot code in GIT and make code fixes in production.
• Candidate should have a good understanding of cloud technologies in both AWS and Azure and should be capable of supporting microservices and 3rd party products in cloud and on-prem environments.
• Candidate should be familiar with following technology elements
• Docker containers
• Kubernetes,
• Kafka,
• MQ,
• Unix Shell scripting
• Control-M
• REST APIs and API gateways like Kong
• Databases like Oracle, PostgreSQL etc.
• Load balancers and API Proxy
• Familiarity with Security tools like CyberArc, Hashicorp Vault, Snyk, Checkmarx etc.