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Support Engineer IV

Support Engineer IV

Amazon

4 years

0 Lacs

bengaluru karnataka india

Posted:5 days ago| Platform:

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Skills Required

support pricing devops network software engineering design automate development resolve analyze architecture code drive optimization automation power service reliability monitoring collaboration troubleshooting debugging scripting agile scrum collaborative unix linux api onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

Amazon's Pricing Team seeks a Support Engineer to build and maintain infrastructure that impact millions of customers. This role combines DevOps, Systems, Network, and Software Engineering responsibilities. The Support Engineer will design and manage critical infrastructure systems, automate operational and development workflows, and resolve complex technical issues. Working directly with development teams, you will analyze system architecture, develop code-level improvements, and drive infrastructure optimization initiatives. You will have hands-on experience with infrastructure automation, system architecture, and software development. You'll work directly on systems that power Amazon's global pricing decisions and implement solutions that enhance our service reliability and performance.Key job responsibilitiesPrimary responsibilities include resolving operational issues through systematic diagnosis and implementation of solutions. You will develop and maintain monitoring systems, manage infrastructure configurations, and address technical challenges. The role requires collaboration with development teams to enhance existing software, automate support processes, and maintain comprehensive system documentation.

Basic Qualifications

4+ years of software development, or 4+ years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Experience in agile/scrum or related collaborative workflow
Bachelor's degree

Preferred Qualifications

Knowledge of distributed applications/enterprise applications
Knowledge of UNIX/Linux operating system
Experience analyzing and troubleshooting RESTful web API calls

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ADCI - KarnatakaJob ID: A2962673

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Support Engineer IV