Support Coordinator

The Support Coordinator role involves providing assistance to Tally Users, demonstrating proficiency in Tally Prime & GST. The position does not involve meeting targets, instead focusing on handling support calls during Day Shift. Responsibilities include managing lead generation activities, addressing customers" Tally-related issues using AnyDesk, and understanding and fulfilling customers" requirements to ensure satisfaction. Building strong, trust-based relationships with customers through effective communication is a key aspect of the role. The Support Coordinator is expected to provide accurate information utilizing appropriate methods and tools, address customer complaints promptly with suitable solutions, and maintain records of customer interactions and accounts. Job Specification: - Seeking candidates with a background in Commerce - Proficiency and prior experience in Tally Prime is necessary, with additional experience being advantageous - Female candidates are preferred A minimum of 1 year of experience working with Tally Prime is required for this role. This is a Full-Time position in Coimbatore within the support support coordinator category.,