Support Coordinator

YENNES Infotec

1 years

2 - 3 Lacs

Coimbatore

Posted:3 months ago| Platform: GlassDoor logo

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Skills Required

support

Work Mode

On-site

Job Type

Part Time

Job Description

Job description for Support Coordinator

Job Responsibilities

Needs to provide support to Tally Users
Command on Tally Prime & GST.
No targets only support calls.
Day Shift.
Manage and execute lead generation activities.
Solving Customer’s Tally Problems through Any desk
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents

Job Specification:

Looking only Commerce Graduates
Must have knowledge as well as Experience in Tally Prime
Experience in same as added advantage
Preferred Female candidates only

Minimum 1 years of exp in Tally Prime is a must

Job Category: support support coordinator

Job Type: Full Time

Job Location: Coimbatore

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