Support Analyst

Job Summary

Job Title: Application Packaging & Deployment Specialist (Tanium) Location: Hyderabad Job Type: Full Time Briefly describe your IT or Endpoint Management team, its mission, and how this role contributes to it. For example: "Our Endpoint Management team is responsible for ensuring the secure, efficient, and reliable operation of our enterprise endpoints. We utilize cutting edge technologies like Tanium to deliver seamless software deployment and maintain robust IT hygiene across our global infrastructure." Job Summary: We are seeking a highly skilled and experienced Application Packaging and Deployment Specialist with a strong focus on Tanium. This role is crucial for managing the entire software lifecycle within our organization, from application packaging and testing to secure and scalable deployment using the Tanium platform. The ideal candidate will have a deep understanding of enterprise application deployment best practices, excellent scripting abilities, and a proven track record of leveraging Tanium for efficient endpoint management. Key Responsibilities: Application Packaging: Package, test, and prepare software applications for enterprise wide deployment, ensuring compatibility and stability across various operating systems (Windows, macOS, Linux). Utilize industry standard packaging tools (e.g., InstallShield, Flexera AdminStudio, MSIX packaging, etc.) to create clean, silent, and robust application packages (MSI, MST, EXE, App V, etc.). Develop and maintain packaging standards, documentation, and best practices. Perform application compatibility testing and troubleshoot packaging issues. Tanium Deployment & Management: Design, implement, and manage software deployments and updates using Tanium Deploy and other relevant Tanium modules. Leverage Tanium's real time capabilities to query endpoints for software inventory, compliance, and deployment status. Create and optimize Tanium Packages, Bundles, and Deployments for various software installations, updates, and removals. Configure and utilize Tanium Self Service for end user software installations. Develop Tanium Sensors and Packages to address specific application deployment or troubleshooting needs. Monitor and report on the health and compliance of software deployments across the enterprise using Tanium repor