Supply Chain Management (SCM) Internship in Chennai

Job Summary

Selected intern's day-to-day responsibilities include:We are looking for a dynamic and proactive Procurement & Customer Handling Intern to support both procurement operations and customer service functions. This role offers a unique opportunity to gain hands-on experience in supplier management, purchase order processing, and customer interaction. The ideal candidate should have strong communication skills, an analytical mindset, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Procurement Support:Assist in sourcing suppliers, obtaining quotes, and comparing costs.Help process purchase orders (POs) and track order fulfillment.Maintain supplier records and assist in vendor performance evaluations.Conduct market research for potential suppliers and industry trends.Support inventory management and procurement documentation.

Customer Handling & Support

Respond to customer inquiries via email, phone, or chat regarding orders, deliveries, and product availability.Coordinate between customers and suppliers to resolve order-related issues.Assist in processing returns, refunds, and exchanges as needed.Update customer accounts and maintain records of interactions.Gather customer feedback and share insights with the procurement and sales teams.

Cross-Functional Collaboration

Work with procurement, logistics, and sales teams to ensure smooth order processing.Assist in generating reports on procurement savings, supplier performance, and customer satisfaction.Support administrative tasks such as data entry, filing, and report preparation.About Company: Clicky works on the entire product lifecycle. It leverages the vast industry experience of its engineers to provide design services and solutions that exceed our customers' expectations. We work with our customers to improve aspects like manufacturability, performance, cost reduction, serviceability, and more. Our customers rely on us for robust, high-performance designs backed by comprehensive engineering analysis reports. We design your ideas, validate the concepts, and transform them from our minds into the physical world using the latest trending technologies. We provide end-to-end solutions by managing complete project management.