Supply Chain Lead – Marketplaces

Marketplace commerce is fast, dynamic, and unforgiving—and our rapid growth across Amazon and other platforms in the US, UK, EU, and beyond demands a new kind of operational leader. Someone who sees constraints as design challenges. Someone who can build agile systems to keep up with the scale and complexity of a category-defining brand.

This is not just a supply chain role. It’s an opportunity to architect a future-ready fulfillment backbone for the most demanding digital retail environments.

Responsibilities

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  Global Inventory & Replenishment Management
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  Oversee inventory operations for Amazon and key marketplaces, ensuring optimal stock levels across multiple regions.
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  Plan and execute inventory push strategies for secondary warehouses in the US, UK, and EU to maintain 100% in-stock rates across all SKUs.
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  Coordinate FBA (Fulfilled by Amazon) and FBM (Fulfilled by Merchant) replenishment to optimize stock availability and fulfillment speed.
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  Returns & Reverse Logistics Optimization
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  Develop and implement strategies to streamline return processing, refurbishing, and restocking, reducing costs and improving efficiency.
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  Analyze return patterns, identify root causes, and implement corrective measures to minimize return rates.
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  Demand Forecasting & Supply Planning
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  Leverage data-driven insights to build accurate demand forecasts, ensuring proactive inventory planning for key marketplaces.
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  Plan inventory allocation 3-4 months in advance to support major sales events like Amazon Prime Day, Black Friday, and other seasonal spikes.
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  Balance inventory levels across warehouses, fulfillment centers, and 3PL providers to minimize stockouts and excess inventory.
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  Marketplace Supply Chain Optimization
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  Implement best-in-class fulfillment strategies to optimize lead times, reduce shipping costs, and improve customer experience.
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  Work with third-party logistics (3PL) partners and marketplace fulfillment centers to ensure efficient order processing and on-time delivery.
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  Cross-Functional Collaboration
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  Work closely with finance to manage inventory costs, invoicing, and PO reconciliation.
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  Collaborate with sales and demand planning teams to align supply chain operations with marketplace demand trends.
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  Partner with logistics and warehousing teams to enhance 3PL performance and optimize distribution strategies.
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  Performance Tracking & Analytics
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  Develop and maintain real-time dashboards to monitor inventory health, return rates, and supply chain efficiency.
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  Prepare regular reports for senior management, highlighting key supply chain KPIs and cost-saving opportunities.

Requirements

Qualifications

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  Educational Background: Bachelor’s or Master’s degree in supply chain management, business administration, logistics, or a related field.
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  Experience: 5-7 years in e-commerce or global supply chain management, with expertise in marketplace logistics, inventory planning, and fulfillment operations.
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  Marketplace & Inventory Expertise: Strong understanding of Amazon FBA/FBM, inventory forecasting, and reverse logistics.
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  Data & Analytical Skills: Proficiency in supply chain analytics, ERP systems, and demand forecasting tools.
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  Problem-Solving & Execution: Proven ability to identify inefficiencies, optimize processes, and implement scalable solutions.

Preferred Experience

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  Amazon & Marketplace Operations: Hands-on experience managing supply chain for Amazon US & Canada, UK, and EU, focusing on fulfillment strategies, inventory optimization, and cost control.
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  Returns & Refurbishment Strategy: Expertise in reducing return rates, implementing cost-effective refurbishment programs, and improving restocking efficiency.
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  Global Supply Chain Coordination: Experience working with international fulfillment centers, logistics providers, and customs compliance teams.
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  Process Automation & Scalability: Experience with WMS (Warehouse Management Systems), ERP integrations, and automated inventory tracking tools.
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  Ownership & Agility: A proactive, high-ownership mindset with the ability to execute quickly in a fast-paced environment.

This role is an opportunity to transform supply chain operations for a global health-tech brand, ensuring efficient inventory management, seamless marketplace operations, and superior customer experience. If you thrive in high-growth environments and are passionate about optimizing supply chains, we’d love to hear from you!