Supervisor, Training Services Coordination and Logistics

2 - 6 years

1 - 5 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Track Description:

  • Requires broad technical expertise and industry knowledge.
  • Accountable for functional, operational, and/or program management.
  • Assists others in achieving goals.
  • Manages performance appraisals and pay reviews.
  • Manages training for 3 or more employees.
  • Manages hiring and termination actions.

General Profile

  • Supervises daily tasks of complex business, technical support and production teams.
  • Responsible for the success of the team.
  • Works within established precedents and practices.
  • Examines information to solve ongoing problems.
  • Ability to perform work unsupervised.

Functional Knowledge

  • Has a comprehensive understanding of a range of processes, procedures, systems and concepts in own field.

Business Expertise

  • Understanding of how best teams integrate and work together to achieve company goals.

Impact

  • Impacts the quality of the tasks performed or services provided by the team.

Leadership

  • Provides daily supervision to team members including coaching, quality checks, and work progress.

Problem Solving

  • Solves problems and evaluates possible solutions using technical experience and precedents.

Interpersonal Skills

  • Tactfully, concisely and rationally exchanges ideas and information.

Responsibility Statements

  • Supervises and coaches training coordination and logistics support team in their day-to-day activities.
  • Creates and updates training coordination and logistics checklists to complete classroom and logistics support activities.
  • Reviews and maintains ownership of all training coordination and logistics checklists to ensure classroom delivery success.
  • Point of contact for client and training participant escalations, issues, and concerns.
  • Participates in employee performance reviews and improvement efforts.
  • Monitors appropriate staffing.
  • Participates in candidate interviews and oversees new hire training.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

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