Supervisor - Operation (Kukatpally)

Shott Amusement

3 - 5 years

4 - 5 Lacs

hyderabad

Posted:14 hours ago| Platform:

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Skills Required

housekeeping incharge sales guest satisfaction operation supervisor hr management ms office counselling monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: Operations Supervisor

Department: Operations

Qualification: Any Graduate
Experience: Min. 3 Years

Job Responsibility:

Demonstrates and promotes a 100% commitment to providing the best possible experience
for our guests and employees
Responsible for the preparation of daily reports and cash collections activities
Manages labor standards and property level expenses to achieve maximum flow through to
the bottom line profit
Monitor and coordinate for the collection of in-house guest balances and direct bill
receivables, commission payments by vendors, and issuance of refund checks
Review DSR and other reports on a daily basis
Works with the Management to manage all sales activities of the property and meet revenue
objectives. Activities include setting goals, completing competitive surveys, taking
reservations and compiling reports
Works with the Management to manage all sales activities of the property and meet revenue
objectives. Activities include setting goals, completing competitive surveys, taking
reservations and compiling reports
Maintain & follow up call records for party bookings in the absence of authorities
Assist marketing in presenting the best product possible
Promotes 100% guest satisfaction throughout the property
Recruits qualified applicants. Trains employees in accordance with company standards with
the help of Human Resources
Conducts coaching/counselling sessions; performance evaluations; prepares performance evaluations
improvement plans, disciplinary documentation; conducts terminations along with the Human
Resources
Inspects and documents repairs and cleanliness of property with Floor Manager to ensure
optimum upkeep and repair, floor cleanliness and overall property appearance. Looks after
housekeeping, maintenance and other property appearance
Serves as Manager on Duty
Directly manages the Centre staff on a daily basis; supervises the employees on the
Property. Is responsible for the overall direction, coordination and evaluation of this unit.
In charge of assigned area and responsibilities allotted by GM and AGM

Requirements:

Ability to organise multiple projects
Advance knowledge of MS Office
Adequate knowledge of computers (E-mail writing and spreadsheets)
Ability to read and speak English, Hindi and Telugu

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