Strategic Planning & Operations Manager

As a Strategic Planning & Operations Manager at Amgen's Center for Observational Research (CfOR), your role will be crucial in overseeing and driving the execution of operational projects and non-interventional studies to ensure timely completion within budget and at the highest quality. Your strong project management capabilities, combined with a growth mindset and openness to leveraging emerging AI tools, will be instrumental in driving CfOR-wide initiatives. Key Responsibilities: - Develop strong collaborative relationships with stakeholders across CfOR and Amgen, ensuring alignment with strategic objectives and operational priorities. - Lead the planning, coordination, and execution of projects using Agile methodologies. Develop and maintain detailed project plans, facilitate meetings, track milestones, ensuring adherence to workflow processes. - Provide ongoing support for headcount management, requisition tracking, staffing analysis, and organizational planning in alignment with CfOR leadership goals and strategic direction. - Lead adoption and integration of platforms such as Smartsheet, Microsoft Teams, and Miro to enhance team collaboration and project tracking. - Lead or support strategic initiatives, including operational pilots, change management efforts, and AI experimentation that elevate CfORs organizational capabilities. - Communicate status and issues effectively to appropriate parties, both within CfOR and across Amgen. - Wear multiple hats as needed - Support Operations Head, lead special projects, conduct required analysis, and create deliverables as needed. - Identify and implement improvements to operational processes using AI tools and technology increasing team efficiency, reducing manual tasks. - Leverage the use of productivity and generative AI tools, including Microsoft Copilot, ChatGPT, and AI agents, to streamline workflows, documentation, meeting summaries, data analysis, and communications. Basic Qualifications: - Doctorate degree and 2 years of research and program management experience - Masters degree and 6 years of research and program management experience - Bachelors degree and 8 years of related experience - Associate degree and 10 years of related experience - High school diploma / GED and 12 years of related experience Preferred Qualifications: - Minimum of 10 years of project management experience, including 5+ years in pharma/biotech within regulated, cross-functional environments. - Proven ability to lead complex projects end-to-end in fast-paced, matrixed settings; experienced in budgeting, resource planning, vendor management, and risk mitigation. - Skilled at managing ambiguity and shifting priorities through structured thinking, stakeholder alignment, and agile decision-making. - Highly motivated and proactive professional who thrives with minimal supervision, balancing multiple initiatives while ensuring compliance with regulatory standards and organizational processes. - Expertise in evaluating current-state operations and designing scalable, creative solutions improving efficiency, quality, stakeholder satisfaction. - Superior communication and presentation skills with the ability to translate complex data into dashboards for diverse stakeholders, including SLTs. - Experience with Agile frameworks (SAFe highly preferred), Scrum, and Kanban, with a focus on digital transformation and operational efficiency. - Comprehensive understanding of Good Clinical Practices (GCP), FDA regulations, and applicable regulatory/compliance frameworks critical to clinical and commercial operations. - Familiarity with drug commercialization & business practices. - High proficiency in Smartsheet, Microsoft O365, and Miro, with a focus on leveraging tools for planning, tracking, and visual collaboration. - Passionate about continuous improvement and applying emerging technologies (e.g., Generative AI, agents) to increase productivity, automate repetitive tasks, and enhance stakeholder engagement. - Working knowledge of AI tools such as Microsoft Copilot, ChatGPT, and AI Agents, with practical experience integrating these into project workflows. As a Strategic Planning & Operations Manager at Amgen's Center for Observational Research (CfOR), your role will be crucial in overseeing and driving the execution of operational projects and non-interventional studies to ensure timely completion within budget and at the highest quality. Your strong project management capabilities, combined with a growth mindset and openness to leveraging emerging AI tools, will be instrumental in driving CfOR-wide initiatives. Key Responsibilities: - Develop strong collaborative relationships with stakeholders across CfOR and Amgen, ensuring alignment with strategic objectives and operational priorities. - Lead the planning, coordination, and execution of projects using Agile methodologies. Develop and maintain detailed project plans, facilitate meetings, track milestones, ensuring adherence to workf