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5.0 - 10.0 years

7 - 12 Lacs

Mumbai Suburban

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Role & responsibilities Events & Program Management Curate, plan, and execute wellness events, workshops, retreats, and collaborations in line with AUM Lifes philosophy. Coordinate with healers, facilitators, chefs, and collaborators for event flow. Manage event budgets, resource allocation, and vendor negotiations. Oversee pre-event marketing inputs, guest lists, and RSVPs in partnership with the marketing team. Handle live event execution: team briefings, ambience setup, guest management, and closing. Post-event feedback, reporting, and relationship nurturing for repeat business. People & Team Leadership Build and lead an efficient, mindful, and service-oriented team. Train team members in AUM Life ethos and operational protocols. Maintain team morale and resolve conflicts with compassion and clarity. Client & Community Engagement Be the point of contact for VIP clients, partners, and collaborators during events and daily operations. Ensure seamless customer journeys: inquiry, booking, on-ground experience, follow-up. Support in developing loyalty programs, memberships, and repeat client pathways.

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4.0 - 8.0 years

14 - 18 Lacs

Pune

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Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Role Description & Responsibilities: The resource will be responsible for building the EMS capabilities such as Operating model transformation, Process consulting, Servitization, Cost take out etc Proven consulting experience delivering business outcomes is a MUST HAVE Client facing experience is a MUST HAVE Design and implement processes & technology and transitioning clients to new business operating models Will lead the build out of assets and accelerators which will serve as differentiators and drive global demand Lead and/or support sales and pre-sales activities for any EMS proposals for Invent, both in India and globally Experience of working with multi-location teams. Most of projects will be for clients from outside India on Indian operations of global clients Your Profile Competencies: 4+ years experience in enterprise processes, transformation, project delivery, process consulting & re-engineering, business operating models, strategy and business case development Proven ability to architect and deliver business outcomes for clients Experience of working with multi-cultural clients Should have worked in at multiple areas in consulting (process consulting/operating model transformation/Servitization/Cost take out) Strong tolerance for ambiguity Exceptional written and verbal communication skills Strong story telling skills Exceptional power-point skills What youll love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

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2.0 - 7.0 years

20 - 25 Lacs

Bengaluru

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Join our Strategic Brand Services team at Amazon India where youll partner with top-tier brands to accelerate their growth on AmazonYoull drive strategic initiatives across selection expansion, marketing effectiveness, and inventory optimization while collaborating with cross-functional teams to implement data-driven solutions that enhance customer experience- Lead strategic planning and execution of selection expansion initiatives by analyzing market trends and identifying growth opportunities Create and implement marketing strategies to drive brand awareness and customer engagement on Amazon Develop and maintain strong partnerships with brands to optimize their catalog quality and product content Analyze performance metrics and provide actionable recommendations to improve brand performance Collaborate with internal teams to ensure product availability and supply chain efficiency Drive adoption of Amazon programs and tools to maximize brand growth potential A day in the life Youll start your day reviewing key performance metrics for your brand portfolio, followed by strategy sessions with brand partnersThroughout the day, youll collaborate with marketing, catalog, and operations teams to drive improvements across various business leversYoull analyze data to identify growth opportunities and develop action plans to capitalize on them About the team Strategic Brand Services is a new initiative at Amazon India focused on providing dedicated support to premium brandsOur team combines analytical rigor with creative problem-solving to help brands achieve their full potential on AmazonBachelors degree 1+ years of experience in account management, project management, or category management Experience with data analysis and reporting tools Proficiency in Microsoft Office Suite, particularly Excel 2+ years of experience in e-commerce or retail industry Experience in brand management or vendor management Strong analytical skills with ability to translate data into actionable insights Experience in developing marketing strategies or promotional campaigns Knowledge of digital marketing and content optimization Track record of building and maintaining business relationships Experience with inventory management or supply chain operations

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10.0 - 15.0 years

50 - 55 Lacs

Gurugram

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The Director, Risk Product Development is responsible for envisioning, designing and implementing best-in-class products for Credit and Fraud Risk strategies across multiple markets- This role involves collaboration with product managers, product owners, engineering leaders, and business management teams to convert the product vision into a well-managed development roadmap with a set release cycle- This is a techno-functional role defining software product vision, ensuring flexible and global system/capability design, grooming user stories, prioritizing work for scrum team using program increments, business logic authoring, defect resolution, performance optimization, availability and test automation- The Director leads a team of agile product manager, product owners & product delivery responsible for design and delivery of modules for Credit and Fraud Risk strategies, models and data integrations- The Director ensures that the platform meets the evolving needs of the enterprise through continual innovation for new use cases to fuel growth - This individual also collaborates with solution management team to drive business outcomes- This role requires strong organizational, technical and creative problem-solving skills- It also requires strong stakeholder management and ability to influence across multiple levels of leadership - This leader works well in a dynamic, complex environment and under deadline pressures- Coordinates the efforts of a set of scrum teams and/or SAFe trains (stakeholders, designers, developers and analytics) to deploy the new features across markets and products Key Responsibilities: Driving product strategy, roadmap, and features/user stories for scalable risk products- Managing the product life cycle from strategic planning to tactical execution via scrum teams Leading the product functional design and partner with teams for design process based on an intimate knowledge of the customer and technology Defining business solution for rapid delivery of initiatives through PI, Continuous Delivery and Fast Track Prioritizing engineering work and balancing the requirements of customers and stakeholders Deliver global, standard and flexible business capabilities that are well documented, meet compliance requirements and rapidly adapt to address changing business needs Proactively look beyond the obvious to identify continuous improvement opportunities to gain operational and executional efficiencies- Enabling analytics-driven decision making to evolve products and usage Evangelizing the product both internally and externally and shepherding products through the development process, advocating to achieve the best outcomes Interacting with customers to identify needs, opportunities, and gaps, and solve problems Brainstorming and negotiating effectively with various stakeholders to continuously define feature priority Help your team develop products by making difficult tradeoffs and removing roadblocks Defining and executing the deployment plan, working to ensure that partners have what they need to be successful Establishing the product s goals and reviewing success metrics to achieve success- Develop a high performing team through leadership and coaching styles that nurture self-awareness and growth; practice mindfulness and agility; elevate courage in expressing difficult matters Minimum Qualifications: Bachelor s or Masters Degree in Computer Science or related field 8+ years of experience in driving technology product development and management in a cross-functional and global environment 3-5 years in agile product development and delivery 5+ years of people leadership experience Proven technical experience with various big data & distributed suite of technologies Proficiency in managing development with low-code & no-code tools with focus on solving core business problem- Experience in driving efficiency in authoring practices- Experience re-platforming existing applications, including infrastructure, architecture and frameworks Experience in designing and delivering highly available / performant capabilities Resilience while managing multiple projects/priorities simultaneously, often under high pressure and tight timeframes to drive the enterprise agenda forward Elevated growth mindset with big picture thinking, lean startup approach and personal agility Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment- Excellent coaching & conflict management skills- Excellent team-lead with ability to work with global team Risk Management Experience is a plus-

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8.0 - 10.0 years

8 - 12 Lacs

Pune

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Project-Based Responsibilities Be responsible for managing all aspects of an account, including budget tracking, open item tracking, issue resolution, communications directly with the AMS team and with the client, and escalating any issues to client and AMS management as needed- Act as the primary offshore liaison between onshore leadership and offshore project teams, ensuring alignment on project goals, timelines, and deliverables- Track, monitor, and report on Functional and Technical consultants, and closely manage critical client project deliverables to develop a path to issue resolution- Assign and manage activities based on client delivery requirements, call related issues, and/or training needs within the organization- Lead the business/management analysis work (direct the activities of assigned consultants who will be reviewing the client s current business processes and computer systems, define the new business processes to be implemented, and configure the systems to support the new business processes)- Manage the technical development work (direct the activities of consultants assigned to the development and maintenance; the design and development of interfaces and conversion programs to/from existing legacy; and general technical support in business systems analysis for our clients)- Foster strong communication and collaboration between offshore and onshore teams to maintain delivery excellence- Clarkston Global Leadership Responsibilities Deliver high SLA support to end-user customers and function as point-of-contact for escalated issues to ensure appropriate response and priority- Regularly participate in strategic planning discussions to provide insightful ideas on process improvements and customer service delivery- Conduct regular team meetings and performance discussions with support Functional and Technical consultants- Oversee all training needs as required for stewards- Continuously identify ways to improve processes, capabilities, methodologies and enhance culture- What We re Looking For Proven experience working with offshore delivery teams, including facilitating communication and managing distributed project teams across time zones- A minimum of 8-10 years SAP experience A minimum of 5 years of prior project management and systems implementation experience- Experience managing help desks and working with Project Management (PM)/IT service management (ITSM) tools such as JIRA, ServiceNow, Zendesk, etc Strong understanding of systems development lifecycle and system implementation methodologies Excellent interpersonal, written and oral communication skills Proven ability to work in a team environment Ability to support a hybrid-working model at home and in the local office Strong analytical skills and problem-solving skills and the ability to present and communicate findings and recommendations 4-year degree in Computer Science, Information Systems, Engineering, or an equivalent discipline

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3.0 - 6.0 years

7 - 12 Lacs

Gurugram

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Amazon-com, Incis a US-based multinational electronic commerce company headquartered in Seattle, WashingtonJeff Bezos founded Amazon-com, Incin 1994 and launched it online in 1995Amazon-com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toysAmazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and ChinaToday, as a market leader in online retail, Amazon product lines include Amazon-com, A9-com, IMDb, Kindle, Amazon Web Services, Alexa-com, Audible-com, A2Z Development, Alexa Internet and Endless-com- Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations ManagementWe know that learning through experience is what transforms talented people into great leadersOur roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capabilityOur Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams- Role and Responsibilities: We are looking for experienced candidates who can start providing leadership Transportation teamTypical responsibilities will include: Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience- Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc-, Additional responsibilities may include: Developing standard operating procedures- Direct accountability for setting and meeting operational goals, strategic planning and forecasting leading a team of business analysts, program managers or area managers- Leading process improvements Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon IndiaThis role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology CentersIdeal candidates for this program are expected to leverage their strong analytical skills, communication, and think big- 3+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 1+ years of performance metrics, process improvement or lean techniques experience

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8.0 - 13.0 years

20 - 25 Lacs

Bengaluru

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At Amazon, we are working to be the most customer-centric company on earthTo get there, we need exceptionally talented, bright, and driven peopleIf you would like to help us build the place to find and buy anything online, this is your chance to make history- We are looking for a Capacity Planning Manager to lead the mid to long term Capacity Planning for the Quality operations team and will be part of the larger GSRC Central Capacity Planning teamThe Program Manager will act as a thought partner for the Program Team and the Single Threaded Leader (STL) and will lead the medium/long term operational planning for the given programsThe role will also need to work closely with the forecasting team and finance stakeholders to ensure that our capacity plans stay nimble with respect to evolving input/output parametersThis is a high visibility and high impact role and requires the person make frequent presentations to senior leadership- Create and maintain the medium/ long term operational plan for Quality programs Establish and conduct monthly capacity planning review forum to capture changes to the input and output parameters Minimize the supply demand mismatch on floor through strategic planning and tactical adjustments in partnership with the operations team and workforce management teamClearly communicate dependencies and manage/track expectations Partner with Program, STL and Finance to define operational as well as business facing outcome metrics and review/report them on a periodic basis About the team Amazon strives to be the world s most customer-concentric company, where customers can research and purchase anything they might want online or offlineWe set big goals and are looking for people who can help us reach and exceed themThe mission of our Amazon Global Solutions & Risk Compliance (GSRC) team is to provide services through people, processes and technology to protect our customers, partners, and associates from unsafe products or processes, enabling safe, compliant, and efficient operations and supply chains cost effectivelyWe deliver on our mission through a network of 13 sites located across Americas, Asia and Europe with 3500+ employees globallyBachelors degree in business, engineering, operations, supply chain, transportation logistics 8+ years of program or project management experience Experience working cross functionally with tech and non-tech teams Should be familiar working with large data sets independently and doing the analysis Exceptional communication and interpersonal skills, with the ability to convey complex capacity planning concepts clearly and effectively to different levels of leadership- Proven experience working in operations, or compliance program management or a related field Strong analytical and problem-solving skills, with the ability to develop efficient processes and mechanismsMaster s degree in Engineering, Operations or Business Administration- Prior work in managing capacity planning for large operations teams such as customer service centres, or business support teams- Advanced SQL skills

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8.0 - 13.0 years

1 - 5 Lacs

Noida

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EbizON is looking for Senior Media Buyer to join our team in the Noida office- The Senior Media Buyer plays a pivotal role in driving client success through strategic planning, comprehensive reporting, and effective communication- The incumbent should possess expertise in crafting marketing strategies, generating innovative ideas for new campaigns, and maintaining high performing campaigns while discontinuing low-performing ones- Job Responsibilities: Create overall PPC and Google Ads strategy for high spend international clientele Manage all aspects of Google Ad campaigns Create and optimize ad campaigns and paid search landing pages Analyze and optimize ad campaigns to increase return on investment (ROI) Use Google Ads to drive a variety of online marketing campaigns Analyze and optimize pay-per-click (PPC) campaigns to increase ROI Manage and optimize display campaigns across multiple devices Develop PPC strategies to increase online visibility Collaborate with a team of marketers, Google Ads specialists, and engineers Basic Requirements: Overall 8+ years of experience At least 4+ years exp in Google Ads Excellent Communication A bachelors degree in engineering or a related field (B-Tech preferred) Google Ads and Google Analytics certification will be a plus In-depth knowledge of Google Ads, Microsoft Advertising (formerly Bing Ads), and Google Analytics Good exposure to Facebook/Insta Ads, LinkedIn Ads, Amazon Ads-

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15.0 - 20.0 years

50 - 60 Lacs

Badlapur

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Key Responsibilities Operational Leadership - with a focus on productivity, safety, cost control, and efficiency. - Lead expansion, technology upgradation, and operational excellence initiatives. Strategic Planning & Execution

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2.0 - 4.0 years

8 - 15 Lacs

Hyderabad

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Job Purpose: Support Lead - SPG in development of AOP/ strategic plans based on data analysis and management inputs and ensure its alignment with long-term business goals. Anchor / participate in corporate meetings and follow up for the ATRs closure. Support in preparation of corporate reviews / Management reports to give timely information about the business to management. Anchor and drive the BE initiatives and Special Improvement Projects across the organization. Role & responsibilities: AOP / Strategic Plans Support Lead - SPG in preparing/monitoring Regional Duty Free (RDF) AOP by collaborating with all the stakeholders and ensure its alignment with long-term business goals Work with all the stakeholders to define budget rationale based on historical trend and management inputs Evaluate recommendations by various stakeholders and assist management conclude the AOP Strategize and Monitor implementation of Strategic objectives / initiatives Work on key strategic initiatives to achieve the short-term / long-term business objectives; define / assist in planning, specify review mechanism, follow-up with all the stakeholders, monitor and ensure timely closure Identify the gaps in implementation of Strategic objectives / initiatives, highlight the issue and define the corrective actions Create SOPs / Process documents & BE initiatives Define new SOPs and process improvement initiatives. Periodically review SOPs / Process documents, discuss with all stakeholders and define corrections in the same wherever required Anchor and drive the BE initiatives across the organization Support roll-out, implementation for Business Excellence/5S, Sustainability reporting, Benchmarking, Business Continuity Plan etc. Anchor Special Improvement Projects and innovation across duty free business. Anchor Management Meetings and ensure ATRs closure Anchor Steering Committee Meetings within the business, track & closure of ATRs pertaining to Senior Management and ensure business objectives are met in a time bound manner Prepare corporate reviews Support in preparation of BRC/Board/BCM/GCM /AOP/Mid-Year reviews. Participate in all corporate reviews / meetings and circulate minutes of the meeting, follow-up for ATRs closure defined by Senior Management Timely MIS reports Prepare and publish daily/weekly/monthly business reports and publish with relevant stake holders. Bring in new technologies (Like Power BI/Tableau) to automate the above reports. RDF Business Requirements Monitor, analyse & report business of RDF, on daily and weekly basis, with reports on inventory of key SKUs, expiry of products Monitor promotional activities & its effectiveness on RDF business Regular interaction with Head of Operations of RDF business units and monitor & finalise monthly incentive schemes Preferred candidate profile: PGDM / MBA from a tier-1/ tier-2 B-schools, with specialization in Strategic Management Hands on experience on tools like Power BI and Tableau will be an added advantage. 2+ years of experience in strategy function in mid-sized Retail / FMCG company

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2.0 - 3.0 years

5 - 10 Lacs

Jaipur

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Job Profile - Qualification - Graduate Experience - 1 to 2 years in exp. in EAGood communication skills Salary - up to 25k to 30k Location - Vaishali nagar , Jaipur Job description-Executive Assistant to the Managing Director . Its a high-level administrative role where the Executive Assistant (EA) works directly with the Managing Director (MD) to support them in managing day-to-day operations, strategic initiatives, and often confidential matters.Key Responsibilities of an EA to MD:Calendar Schedule Management:Organizing and prioritizing the MDs schedule, meetings, and travel plans.Ensuring the MD is prepared for all engagements (internal external).Communication Liaison:Acting as the point of contact between the MD and other stakeholders (staff, clients, partners).Drafting and managing correspondence on behalf of the MD.Meeting Coordination:Preparing agendas, presentations, and minutes for high-level meetings.Following up on action points to ensure completion.Confidential Support:Handling sensitive and confidential information with discretion.Assisting with HR-related tasks like confidential employee matters (if required).Project Management:Overseeing special projects on behalf of the MD.Coordinating cross-departmental initiatives.Strategic Support:Providing research, analysis, and reports to aid in decision-making.Supporting the MD in strategic planning and execution.Travel Event Management :Managing travel itineraries, accommodations, and logistics.Coordinating corporate events or board meetings as needed.Skills Qualities Required:1.Minimum 5-7 years of experience as an Executive Assistant to a senior executive, preferably in the Telecom or related industry.2.Excellent written and verbal communication skills, with strong attention to detail and accuracy.3.Strong organizational and time management skills with the ability to prioritize and multitask effectively.4.Ability to work independently and as part of a team.5.Discretion and confidentiality are essential.6.Strong problem-solving and decision-making skills.7.Ability to adapt to changing priorities and work under pressure.Basic Knowledge:1.Bachelor s degree in business administration, Secretarial Studies, or a related field.2.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant softwareSalary: - 4.2LPA

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2.0 - 6.0 years

8 - 13 Lacs

Mohali

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Mahindra & Mahindra Limited. is looking for Senior Manager - Corporate Farming to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

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2.0 - 6.0 years

12 - 16 Lacs

Bengaluru

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Aster Medcity is looking for Manager.Marketing Communication & Business Development to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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0.0 - 1.0 years

2 - 7 Lacs

Madurai

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Responsibilities & Key Deliverables Mapping of territories segment wise, application wise, potential wise. Should be able to do sales forecasting for existing range of models / products. Sales and Marketing through local dealers to achieve the targeted sales level of the region. To identify and deal with strategic customers (Fleet owners. Develop sustainable relationship with customers. To conduct meetings of the segment customers like transporters, C and F agents and materialize deals by working out group deals. To work out schemes with financiers for channel sales To guide channel partners to develop secondary sales/service network To act as an interface between the Product development / Marketing team and the end customers. To gauge and give inputs regarding the customer expectations through timely reports to product development / Marketing team. To know competitors activities and new product plans and prepare strategy to counter the same. To train, motivate and develop the channel partners and their sales team. To develop the market through local promotional caigns. To take the responsibility of increasing the market share, Market development / expansionBTech/BE - Agriculture or BTech/BE - Mechanical Preferred Industries Education Qualification General Experience Critical Experience System Generated Core Skills Territory Analysis Sales Forecasting Marketing Customer Relationship Management (CRM) Scheme Design Developing Channel Partners Secondary Sales Competitor Analysis Strategic Planning Market Share Analysis Market Development Data Analysis Product Knowledge & Application Channel Profitability Dealer Relationship Management Dealer Working Capital Management Market Penetration Strategy Sales Planning Inventory Management System Generated Secondary Skills

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13.0 - 18.0 years

13 - 17 Lacs

Madurai, Tiruppur, Salem

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KEY RESPONSIBILITIES Responsible for day to day upkeep of all equipment (QC / RTG), planning spares implementation within the required standards of quality, cost, time, delivery, and safety parameters. Managing manpower deployment in general & shift duties. Ensuring Equipment availability and reliability to meet Business demand. Ensuring strict adherence to the Global policies and procedures Monitor team performance, identify training needs and skill development. Analyze breakdown trends, perform RCA and implement corrective/preventive actions. Carryout budgeting & spare parts planning for the equipment. Promote a strong safety culture within the team by complying to various safety standards laid down by DPW Prepare scope, technical evaluation and implementation plan for mechanical projects such as refurbishment, retrofit, etc Drive the reliability initiatives & comply with reliability framework for the department Raise the material requirement in system for the equipment in purview Ensure that the workshop & other applicable workplace are maintained as per the best practices & standards Provides reports to Management within the department, monitor KPI & SLA. Maintain the data related to repairs, replacement & refurbishment of the parts, components & assemblies, as required for tracking the life and planning the maintenance / replacement. Comply with ISO, IMS and statutory regulations (Dock safety, Etc) related to maintenance. Ensure that the CMMS system data for the applicable equipment is maintained up-to-date. Assist in maintaining the mechanical aspects of utility installations at CCT. KEY COMPETENCIES Should be able to identify the leakages in the system and optimize the cost in the area Well verse will the high risk activities of container terminal engineering & have focus on improving workplace safety. Knowledge of statutory and regulatory compliance requirements for port equipment In-depth knowledge of mechanical systems in QC, RTG, and RST (hydraulics, ropes, structures, brakes, etc). Strong troubleshooting skills for mechanical failures under operational pressure. Knowledge of PdM tools such as ultrasound, vibration analysis, oil analysis, etc Proficiency in Root Cause Analysis (RCA) and corrective action planning. Effective team leadership and staff development capabilities. Strategic planning and prioritization of maintenance activities. Experience in budgeting, expense tracking and resource optimization. Analytical mindset with ability to track and interpret equipment performance data (e.g., MMBF, MTBF). Good in oral & written communication skill alongwith presentations QUALIFICATION B.E. /B Tech. in Mechanical from reputed institute. EXPERIENCE Minimum of 13 years experience in Container Terminal Engineering 05 Years as a Manager / Area-incharge mechanical (QC or RTG) in engineering at a large Container seaport. Should be aware of latest norms, regulations, best practices in container terminal engineering, safe working procedures, regulatory & statutory compliances. Should have handled team of 10 or more persons in past for a period of not less than 3 years Hands-on experience in maintaining QC/RTG is essential. Worked on CMMS software such as Maximo / SAP / IFS

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10.0 - 15.0 years

35 - 40 Lacs

Hyderabad

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Position: Director of Enterprise IT India Location: Hyderabad Job Summary: The Director of Enterprise IT India will be responsible for building and leading the development and operational performance of the India-based IT functions. This role will focus on aligning India capabilities with the global IT strategy, maturing the organizational culture, and driving greater collaboration across teams. The ideal candidate will be a seasoned technical leader with a passion for fostering innovation, building collaborative environments, and enabling operational excellence in a transforming IT landscape. The ideal candidate will be responsible overseeing the deliverables of the local teams, establishing key functions including engineering and operating roles, managing in country operations, and fostering a high-performance culture within the team. This role requires a technical strategic leader with a strong understanding of the engineering landscape in India and the ability to navigate market dynamics. Key Responsibilities: Strategic Leadership & Alignment: Lead India IT functions and in country requirements. Be proactive by nature, not an order taker, driving alignment with the global IT and business objectives . Collaborate with global leadership to develop and execute strategies that support IT transformation, innovation, and the long-term growth of the India-based team. Drive initiatives that align India operations with the broader company vision and technology roadmap, enabling the growth and scalability of the organization. Culture Building & Organizational Maturity: Champion efforts to enhance collaboration, communication, and transparency within the India team and across global functions. Promote a culture of continuous learning, innovation, and adaptability, encouraging a collaborative approach to problem-solving and decision-making. Lead initiatives to foster cross-functional teamwork and break down silos between departments, ensuring that India operations are fully integrated into the global organizational culture. Team Development & Talent Management: Hire and develop engineering and operations functions including cloud, security, governance, business applications, and development. Build and develop a strong leadership team within India, mentoring managers and cultivating high-potential talent. Lead efforts to attract top talent in India, ensuring the team has the skills and capabilities to support evolving IT and business needs. Partner with HR to design and implement programs that enhance employee engagement, professional development, and retention. Establish and drive KPIs to continuously level up the teams capabilities and execution. Foster a learning culture to keep up with modern trends. Operational Excellence & Collaboration: Oversee the day-to-day deliverables of the India team, focusing on meeting timelines, operational efficiency, scalability, and alignment with global standards. Implement processes that improve collaboration between the India-based teams and other global regions, ensuring seamless execution of strategic initiatives. Drive continuous improvement initiatives, leveraging data and insights to enhance operational performance and contribute to global best practices. Stakeholder Engagement: Serve as a key representative of India operations to global leadership, ensuring alignment on priorities and addressing challenges related to resources, performance, and execution. Collaborate with cross-regional leaders to influence strategic decisions, ensuring the unique contributions of the India team are recognized and leveraged effectively. Support IT Strategy & Innovation: Contribute to the development of IT strategies by providing insights from the India team and driving the execution of technology initiatives. Foster an environment that encourages innovation and the adoption of new technologies , enabling India to be a key player in the company s digital transformation efforts. Qualifications: Bachelor s degree in Business , IT, Engineering and Operations Management (advanced degrees preferred). 10+ years of experience in scaling and managing teams over fifty, with at least 5 years of experience managing teams in India. Proven experience in leading teams through strategic initiatives that drive organizational growth and cultural maturity. Strong leadership skills with the ability to build and foster collaboration across global teams and functions. Experience in aligning India IT with Enterprise IT & business strategy, within a technology-driven organization. Excellent communication and interpersonal skills with the ability to engage stakeholders at all levels. Strong problem-solving and decision-making skills, with a focus on operational efficiency and continuous improvement. Must-Haves for Director of IT EIT India These are the essential qualifications, experiences, and competencies expected for the role: Cross-Domain Leadership The candidate must demonstrate the ability to lead across multiple IT domains Enterprise Applications , DevOps , SecOps , and Cloud Infrastructure . This includes strategic oversight and operational alignment across these functions. Enterprise IT Architecture Understanding Familiarity with enterprise-wide IT architecture is critical. The role requires aligning technology with business goals, ensuring integration across platforms, and setting standards for scalability and security. Experience with Global Teams Given the India-based leadership role within a global EIT structure, the candidate must be adept at working across time zones and cultures, especially with North American and European counterparts. Job Architecture Alignment The role is embedded in a broader EIT job architecture initiative that emphasizes clarity in roles, career progression, and workforce planning. The Director must be able to map teams to this structure and support internal mobility. Strategic Planning and Execution The Director is expected to contribute to long-term IT strategy, including digital transformation, vendor management, and application lifecycle governance. Stakeholder Collaboration Strong communication and collaboration skills are required to work with HRBPs, finance, and senior leadership on initiatives like job mapping, budgeting, and project prioritization. Nice-to-Haves These are beneficial but not mandatory: Managed Service Provider (MSP) Experience While not a dealbreaker, familiarity with MSP environments is considered a plus, especially for infrastructure oversight. Software Development Exposure A background in software development can be helpful, particularly when collaborating with Enterprise Apps and DevOps teams. AI and Automation Awareness Understanding how AI can be applied in IT operations, such as predictive analytics or intelligent automation, is increasingly valuable. Inclusive Leadership Experience fostering inclusive teams and supporting diversity in tech environments is a growing expectation for leadership roles. Business Etiquette and Communication Especially in cross-cultural settings like India-US collaboration, polished communication and professional etiquette are advantageou s .

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5.0 - 12.0 years

14 - 18 Lacs

Mumbai

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Job description About the role This role is a key leadership position with high visibility that helps in driving financial strategy and operational efficiency. This role requires strong analytical skills, financial acumen, and business partnering abilities. The person must be able to provide actionable insights into senior leadership in finance. Incumbent must ensure that business actions are aligned to the company objectives, provide strategic insights, plan and forecast revenue, headcount requirements and cost, able to independently handle monthly review variance discussions and manage overall business performance and targets What you ll be doing Strategic Planning & Analysis Lead the business forecasting process, including annual budgeting, quarterly forecasts, and long-term financial planning. Develop and monitor key performance indicators (KPIs) to measure financial and operational success. Provide strategic insights and recommendations to drive revenue growth, improve cost efficiency Business Partnering Collaborate with operational leaders to understand business needs, align financial goals, and support decision-making. Act as a key advisor for operational and commercial initiatives, Critically evaluate business proposals, identify & manage commercial risks and facilitate senior leadership approvals with speed and agility Track and report Opex, SGA alongwith insights on future plan incl. planning savings initiatives Business Performing Reports & Insights Prepare and present detailed analysis of business results and reconcile them to actual financial results (Working closely with business, accounting team and other stakeholders). Analyze financial trends, variances, and risks, offering proactive recommendations to mitigate challenges. Process Improvement & Systems Enhance financial planning tools, systems, and processes to improve efficiency and accuracy. Implement best practices and ensure robust governance and publish timely dashboards for quick decision making Job Requirements Education: Chartered Accountant (CA)/ Certified Financial Analyst (CFA)/ MBA in Finance from reputed school or equivalent. Experience: Incumbent must have 8-12 years with atleast 5 years leadership experience in Business Finance/ FP&A Skills: Strong analytical and financial modeling skills. Experience working in organizations with matrix organization structure will be an advantage Expertise in financial systems and tools, such as SAP, Oracle, or similar ERP platforms. Hands on experience in MS excel and Powerpoint Experience in Power BI/ Analytical tools will be preferred Work Location: Bangalore (Hybrid work model) Joining time needed : 15-20 days time

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2.0 - 3.0 years

25 - 30 Lacs

Pune

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AR Cluster Lead / AM Finance Roles & Responsibilities: Processing Sales Invoices/ Client invoices as per contract e.g. T&M, FP, Milestone, License Managing Contract Master, terms Maintaining Client wise Revenue Registers & Sales Registers with reviewing SOWs Review Commercial agreements & set up the customer/project in the system Collection Follow up with Project Managers and stakeholders Managing various Enterprise level Client Portals for communication with clients-Liaising with auditors and assisting during audit processes for Accounts Receivable Function. Accounting for AR Function of US, Canada, AUS, UK, MXN, India and Philippines Entities Revenue Recognition and Reconciliations Responsible for timely month-end close of the AR cluster for the Company s global business Prepare relevant reconciliations, e.g. AR with Ageing, Revenue, UBR, Deferred Skills & Experience : (list of desirable attitudes/ behaviors) Strong understanding of core accounting principles Strong experience in AP & AR Function Strong in Microsoft Excel, VLOOKUP, SUMIFS, and Pivot Good in Communication with internal and external stakeholders Ability to manage relevant stakeholders (e.g. Clients, PMs) Experience of Microsoft Dynamics Business Central is plus.

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9.0 - 15.0 years

11 - 17 Lacs

Mumbai

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Deputy General Manager (DGM) Business Excellence & Strategy Reporting To: Chairman (Executive Assistant to Chairman) Experience: 9 to 15 Years Location: Mumbai Salary: 40 50 LPA Role Summary: We are looking for a dynamic and strategically oriented professional to work directly with the Chairman as DGM Business Excellence & Strategy / Executive Assistant . The role involves driving the organization s strategic vision, managing internal and external coordination, and ensuring execution excellence across business verticals. This high-impact position offers exposure to leadership-level decision-making and is ideal for candidates with a sharp strategic mindset, business acumen, and exceptional stakeholder management capabilities. Act as the strategic advisor and execution partner to the Chairman on key organizational initiatives. Manage end-to-end strategic planning, business transformation, and operational improvement projects. Coordinate with CXOs, department heads, and external stakeholders to align with business objectives. Drive internal governance , performance tracking, and reporting on strategic initiatives. Conduct in-depth research, prepare business presentations, market analysis, and board-level documents. Facilitate cross-functional coordination across multiple business units and projects. Identify process gaps, propose solutions, and implement business excellence frameworks (Lean, Six Sigma, etc.). Handle confidential and high-level information with professionalism and discretion. Desired Candidate Profile: 9 to 15 years of experience in Business Strategy , Business Excellence , or as EA to Top Management (Chairman/MD/CEO). Experience in handling corporate strategy, cross-functional projects , and executive-level reporting . Excellent interpersonal and communication skills with strong presentation capabilities. Proficiency in business analysis, market intelligence, and management reporting. Exposure to continuous improvement practices and enterprise-level execution frameworks. MBA from a reputed institute or Engineer + MBA preferred. Why Join Us: Direct reporting to Chairman with top-level strategic exposure Opportunity to shape organizational direction and excellence Highly collaborative and influential leadership environment Competitive salary package ( 40 50 LPA) with growth prospects Business Startegy, Business Transformation, Operational Improvement, Performance Analysis & Reporting, Stratgic Planning

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10.0 - 15.0 years

6 - 10 Lacs

Bengaluru

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Experience: 10-15 Years Mode: WFO ( 5 Days ) Job Location: Bangalore Job Type: Full Time Summary: The main function of a recruiter is to seek out, interview, and screen applicants to fill existing and future job openings and promote career opportunities within an organization. A typical recruiter is responsible for finding new talent to bring to an organization. Job Responsibilities: Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs. Inform potential applicants about facilities, operations, benefits, and job or career opportunities in organizations. Advise managers and employees on staffing policies and procedures. Refer applicants to hiring personnel in the organization and make hiring recommendations. Skills: Verbal and written communication skills, negotiation skills, customer service and interpersonal skills. Expert ability to work independently and manage one s time. Expert leadership and mentoring skills necessary to provide support and constructive performance feedback. Expert knowledge of legal policies and procedures related to hiring practices and other work-related activities. Expert knowledge of principles and procedures for personnel recruitment, selection and training. Expert knowledge business and management principles involved in strategic planning. Previous experience with computer applications, such as Microsoft Word and Excel. Education/Experience: Bachelors degree in human resources or equivalent training required. 10+ years customer service-related experience required. Department IT Department Role Admin

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5.0 - 12.0 years

13 - 18 Lacs

Mumbai

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Senior Manager/Manager - Business Finance - First Advantage (Bangalore) BABULNATH ROAD,MUMBAI, Karnataka, India Play Video Job Info Why First Advantage Apply Job description About the role This role is a key leadership position with high visibility that helps in driving financial strategy and operational efficiency. This role requires strong analytical skills, financial acumen, and business partnering abilities. The person must be able to provide actionable insights into senior leadership in finance. Incumbent must ensure that business actions are aligned to the company objectives, provide strategic insights, plan and forecast revenue, headcount requirements and cost, able to independently handle monthly review variance discussions and manage overall business performance and targets What you ll be doing Strategic Planning & Analysis Lead the business forecasting process, including annual budgeting, quarterly forecasts, and long-term financial planning. Develop and monitor key performance indicators (KPIs) to measure financial and operational success. Provide strategic insights and recommendations to drive revenue growth, improve cost efficiency Business Partnering Collaborate with operational leaders to understand business needs, align financial goals, and support decision-making. Act as a key advisor for operational and commercial initiatives, Critically evaluate business proposals, identify & manage commercial risks and facilitate senior leadership approvals with speed and agility Track and report Opex, SGA alongwith insights on future plan incl. planning savings initiatives Business Performing Reports & Insights Prepare and present detailed analysis of business results and reconcile them to actual financial results (Working closely with business, accounting team and other stakeholders). Analyze financial trends, variances, and risks, offering proactive recommendations to mitigate challenges. Process Improvement & Systems Enhance financial planning tools, systems, and processes to improve efficiency and accuracy. Implement best practices and ensure robust governance and publish timely dashboards for quick decision making Job Requirements Education: Chartered Accountant (CA)/ Certified Financial Analyst (CFA)/ MBA in Finance from reputed school or equivalent. Experience: Incumbent must have 8-12 years with atleast 5 years leadership experience in Business Finance/ FP&A Skills: Strong analytical and financial modeling skills. Experience working in organizations with matrix organization structure will be an advantage Expertise in financial systems and tools, such as SAP, Oracle, or similar ERP platforms. Hands on experience in MS excel and Powerpoint Experience in Power BI/ Analytical tools will be preferred Work Location: Bangalore (Hybrid work model) Joining time needed : 15-20 days time

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2.0 - 4.0 years

7 - 8 Lacs

Bhilwara

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Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition

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2.0 - 4.0 years

7 - 8 Lacs

Kota, Jaipur, Bikaner

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Job Description Position Manager Training No. Of Position TBC Department Training Function Training Reporting to Regional Head Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager Training No. Of Position TBC Department Training Function Training Reporting to Regional Head Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter

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2.0 - 4.0 years

7 - 8 Lacs

Pathankot

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Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition

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3.0 - 6.0 years

5 - 8 Lacs

Pune

Work from Office

About FIS: FIS is a global leader in financial technology, advancing the way the world pays, banks, and invests. We are committed to building inclusive, diverse teams that drive innovation and success for our colleagues, clients, and communities. About the role: Join FIS as a Sales Operations Analyst and play a critical role in enabling our global sales teams through data insights, process optimization, and strategic planning. This is a high-impact role ideal for professionals who thrive in fast-paced, cross-functional environments and are passionate about operational excellence. What you will be doing: Sales Support & Insights Deliver data-driven KPIs and actionable insights to support strategic decision-making. Respond to ad-hoc reporting and analysis requests from sales leadership. Act as the voice of the field by escalating feedback to improve internal processes. Operational Excellence Manage local sales pipeline processes and ensure forecast accuracy. Monitor and resolve operational issues such as territory assignments and deal management. Support preparations for sales reviews, including forecasts and quarterly business reviews (QBRs). Maintain CRM data integrity and provide administrative support for sales tools. Planning & Strategy Support annual and quarterly planning cycles, including territory design and quota setting. Collaborate with sales support functions to implement and enforce policies and procedures. Provide operational support for local sales initiatives and campaigns. Collaboration & Enablement Partner with Sales Technology teams to ensure data quality and governance. Coordinate onboarding, training, and enablement activities for sales teams. Foster collaboration across sales support teams to drive alignment and efficiency. Work with global stakeholders across time zones, supporting international sales teams and aligning with global sales strategies. What you will need: Bachelor s degree (STEM or Economics preferred). 3-6 years of experience in sales operations, revenue operations, or business operations in a technology or financial services environment. Strong analytical and problem-solving skills with a data-driven mindset. Excellent communication and stakeholder management skills. Proven ability to manage multiple priorities and deliver results in a fast-paced environment. Experience with process improvement methodologies (e.g., Lean Six Sigma). Proficiency in Microsoft Excel and PowerPoint. Preferred Experience with tools such as Salesforce, MS Dynamics, Outreach, ZoomInfo, or Seismic. Familiarity with financial services or payments technology. What we offer you: At FIS, we are as committed to growing our employees careers as our own business. We offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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