Strategic Account Manager

Position Title: Strategic Account Manager

Experience: 10+ Years

Location: Sanpada, Navi Mumbai

Key Responsibilities:

1. Account Ownership & Relationship Management

• Manage and grow assigned strategic enterprise accounts, acting as the single point of contact.
• Build long-term relationships with CISOs, CIOs, IT and Security Leadership.
• Ensure regular CXO-level engagement.
• Align customer security priorities with Eventus s roadmap.

2. Revenue Growth, Renewals & Sales Quote Closure

• Own and drive the complete sales cycle within existing accounts from opportunity identification to proposal, negotiation, and sales quote closure.
• Prepare and finalize Sales Quotes / Commercial Proposals in coordination with pre-sales and finance teams.
• Ensure timely closure of renewals, upsell opportunities, and multi-service expansions.
• Work with delivery leads to align service milestones with invoicing and contract deliverables.
• Maintain updated opportunity status and quote information in CRM for accurate forecasting.

3. Strategic Planning & Governance

• Develop and execute Account Plans outlining growth strategy, risks, and stakeholder mapping.
• Provide accurate revenue forecasts and maintain CRM discipline.
• Escalate and resolve service-related issues in collaboration with delivery and leadership.
• Track key account metrics retention, revenue growth, and customer satisfaction.

4. Collaboration

• Coordinate with delivery, pre-sales, and technical teams to ensure solution alignment and service excellence.
• Collaborate with marketing for case studies, reference programs, and customer success stories.
• Organize customer workshops and technology sessions to enhance Eventus s presence within client organizations.

Requirements

• Minimum 7+ years of experience in Key Account Management / Enterprise Sales within Cybersecurity, IT Infrastructure, or Managed Services.
• Proven experience in selling Cyber Security Solutions and Services.
• Demonstrated ability to close high-value deals and renewals.
• Strong understanding of cybersecurity frameworks and market trends.
• Excellent relationship management, communication, and negotiation skills.
• Strong analytical and account planning capabilities.
• Proficiency in CRM tools (Salesforce, Zoho, HubSpot, or equivalent)