Strategic Account Manager

• Complete ownership of existing accounts
• Periodic meetings with all customers in the portfolio
• Ensuring touch points in different business segment of customers in the portfolio
• Ensure Retention rate of 85% and upwards on the existing account base
• Explore opportunities of upselling accounts through cross- sell/upsell via other D&B product & offerings
• Ensuring upsell of ESG reports to all customers in the portfolio
• Identifying market research opportunities in the existing accounts and build pipeline of the same
• Identification and planning through risk profiling - high/low and accordingly plan sales and revenue fulfillment
• Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally
• Responsible for the overall accounts receivables, document collection for the allotted accounts
• Provide industry updates/D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings
• Ensure Bundled sales of D-U-N-S registered & ESG registered in existing accounts, comprising at least 35% of volumes allocated
• Would be responsible for the business targets of self

Key Skills:

• Qualification: MBA (Finance/Marketing)
• Experience: Min 3+ years of relevant in corporate client relationship management
• Knowledge of Trade finance and other banking products would be preferred
• Experience in credit ratings/consulting/advisory
• Analytical capabilities and problem solving
• Sound business knowledge/update on current affairs
• Ready to Travel