Store Sales Executive

Job Description

Position: Store Sales Executive Exp: 2-4 years Location: Noida Who we are: FS Life is a group of homegrown brands that are thoughtful, and relevant, and solve unmet apparel and lifestyle needs for modern Indian women. The company started in September 2016 with FableStreet, a premium western wear brand focused on providing the best fit for Indian women. It has now evolved an Indo-western brand reimagining traditional clothing Pinkfort — for the woman of today. Position Overview: As the public face of the company, the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays. Responsibilities: Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service Operating cash registers, managing financial transactions, and balancing drawers Achieving established goals Directing customers to merchandise within the store Increasing in store sales Superior product knowledge Maintaining an orderly appearance throughout the sales floor Introducing promotions and opportunities to customers Cross-selling products to increase purchase amounts  Qualifications: High school diploma or equivalent qualification Bachelor’s degree in Business Administration or relevant field preferred Strong leadership and customer management abilities Customer service-oriented with in-depth knowledge of basic business management processes Excellent communication and interpersonal skills