Store Manager

Job Description

Company Overview Reliance Retail is India's largest and most profitable retailer, offering a diversified omni-channel presence through integrated store concepts, digital, and new commerce platforms. With over 15,000 stores in 7,000+ cities, we cater to a loyal customer base of more than 193 million across major consumption sectors like Consumer Electronics, Fashion & Lifestyle, and Grocery, ensuring superior quality and an unmatched shopping experience. Job Overview We are seeking a dedicated Store Manager to join our team at Reliance Retail, located in Ballari, Kalaburgi. This is a full-time position that involves overseeing daily operations to ensure smooth and effective store management. The right candidate will have a strong understanding of retail management and customer service excellence. Qualifications And Skills Proficient in inventory management software to oversee stock levels and ensure product availability for customers efficiently. Exceptional customer service skills to resolve customer issues and maintain a high level of customer satisfaction and loyalty. Experience in sales and promotions execution to drive revenue growth and achieve store sales targets consistently. Strong merchandising skills to effectively present products in an appealing manner that maximizes sales potential. Competence in cash handling with a focus on accuracy and accountability for daily financial transactions and reconciliation. Ability to motivate and lead a team to work collaboratively towards achieving store objectives and improving store performance. Analytical aptitude to utilize sales data for making informed decisions that improve operational effectiveness. Excellent communication and interpersonal skills to interact with customers and staff, fostering a positive store environment. Roles And Responsibilities Oversee the daily operations of the store, ensuring compliance with company policies and procedures. Manage and coordinate promotional efforts to increase awareness and sales within the store location. Ensure the store's visual standards are maintained to attract and retain customers while enabling easy navigation. Monitor stock levels and collaborate with supply chain teams to manage inventory for optimal stock turnover. Maintain high standards of customer service excellence by training staff and addressing customer concerns promptly. Manage cash register operations, including opening, closing, and balancing daily receipts in adherence to company guidelines. Develop and implement strategies for achieving sales targets and improving store profitability consistently. Lead, motivate, and develop store staff to ensure effective team working and performance management. Show more Show less