Job
Description
Experience : 6-8 Years Education : Graduation Key Responsibilities : 1. Daily Store Operations Management a Oversee and manage the daily operations of the showroom, ensuring it runs smoothly and efficiently. b Open and close the store as per the company’s standard operating procedures (SOPs). c Maintain the stores operational standards, including cleanliness, organization, and compliance with company policies. 2. Customer Interaction and Service Excellence a Ensure a high level of customer service is maintained by greeting customers, understanding their needs and providing suitable product recommendations. b Resolve customer complaints and issues promptly to enhance customer satisfaction and loyalty. c Train staff to deliver excellent customer service and ensure a positive shopping experience for all customers. 3. Product Display and Visual Merchandising a Implement effective visual merchandising strategies to enhance the showrooms appeal and attract customers. b Ensure product displays are organized, attractive, and regularly updated to reflect new arrivals, promotions, and seasonal themes. c Monitor inventory levels on display and coordinate replenishments to keep the store well-stocked. 4. Customer Convenience and Store Maintenance a Ensure the store layout is customer-friendly, with clear signage, easy navigation, and comfortable shopping areas. b Monitor the condition of the showroom, including lighting, flooring, fixtures, and equipment, and coordinate maintenance or repairs as needed. c Ensure health and safety standards are maintained to provide a safe environment for customers and staff. 5. Handling B2B Orders a Manage and fulfill B2B orders by coordinating with suppliers, logistics teams, and other departments. b Ensure timely processing, accurate invoicing, and delivery of B2B orders to meet customer expectations. c Build and maintain relationships with B2B clients to drive repeat business and enhance customer satisfaction. 6. Execution of Company Retail Policies a Implement and enforce company policies and procedures within the showroom, ensuring compliance by all staff members. b Stay updated on company initiatives, promotional activities, and sales strategies, and execute them effectively in the showroom. c Communicate company goals and objectives to the store team and monitor progress. 7. Team Building and Training a Recruit, train, and develop showroom staff to build a skilled and motivated team. b Conduct regular training sessions on product knowledge, customer service, sales techniques, and company policies. c Foster a positive work environment that encourages teamwork, collaboration, and employee engagement. 8. Sales and Target Achievement a Set daily, weekly, and monthly sales targets for the showroom team and monitor their performance. b Develop and implement sales strategies to drive revenue growth and meet or exceed sales targets. c Analyze sales data and customer feedback to identify areas for improvement and optimize sales performance. 9. Inventory Management a Monitor inventory levels, conduct regular stock checks, and manage stock replenishment to avoid shortages or overstock situations. b Coordinate with the supply chain team to ensure timely delivery of products to the showroom. c Implement inventory control measures to minimize shrinkage and prevent stock loss. 10. Reporting and Feedback a Prepare regular reports on sales performance, customer feedback, inventory levels, and operational efficiency. b Provide insights and recommendations to senior management for improving store operations and sales strategies. c Gather feedback from customers and staff to identify areas for improvement and implement changes accordingly. Salary 3.75-4.20 Lpa Please share resume on w/app Interested candidate pls share resume : jobopening@amartex.com 8288815197
