Store Manager - Indore Airport

We are seeking a dynamic and experienced Store Manager to oversee the day-to-day operations of our stores. The ideal candidate will be responsible for driving operational excellence, ensuring high-quality client experiences, and managing cross-functional teams at the store level. This role requires strong leadership, exceptional client-handling abilities.

Key Responsibilities:

• Oversee daily operations and service delivery of Stores at

  Indore Airport.

• Ensure each store meets standards of excellence in cleanliness, maintenance, safety, and customer service.
• Act as the primary escalation point for client concerns and ensure timely and effective resolution.
• Build and maintain strong relationships with clients to enhance satisfaction and retention.
• Conduct regular audits and inspections to ensure consistent adherence to operational SOPs and brand guidelines.
• Collaborate closely with the Regional Operations Head and other functional teams (Community, Facilities, etc.) to drive performance.
• Implement initiatives for continuous improvement in operational efficiency and member satisfaction.
• Monitor and analyze key performance indicators (KPIs) for each location and take corrective action where needed.
• Support budgeting, procurement, and vendor management as needed.

Requirements:

• Bachelor's degree
• Minimum of 4 years of experience in multi-site operations, preferably in coworking, retail, hospitality, or similar industries.
• Proven leadership and people management skills with the ability to lead diverse field teams.
• Strong client-facing and relationship-building skills.
• Excellent problem-solving, organizational, and communication abilities.