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6.0 - 11.0 years

13 - 15 Lacs

Arani

Work from Office

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent - Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

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6.0 - 11.0 years

13 - 15 Lacs

Udumalaipettai

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You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

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6.0 - 11.0 years

13 - 15 Lacs

Manesar

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You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

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6.0 - 11.0 years

13 - 15 Lacs

Malappuram

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You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

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6.0 - 11.0 years

13 - 15 Lacs

Patna

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You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position. Regards, Santhosh Email: csanthosh.kumar@dealskart.in

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6.0 - 11.0 years

13 - 15 Lacs

Mangaluru

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You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position. Regards, Santhosh Email: csanthosh.kumar@dealskart.in

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6.0 - 11.0 years

13 - 15 Lacs

Panvel

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We have immediate requirement for the position of Area Operations Manager in Hyderabad/Vijayawada/Trivandrum Locations. Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Location: Hyderabad/Vijayawada/Trivandrum. Ctc: 15 LPA. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position. Regards, Santhosh Email: csanthosh.kumar@dealskart.in

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6.0 - 11.0 years

13 - 15 Lacs

Begusarai

Work from Office

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

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6.0 - 11.0 years

13 - 15 Lacs

Charkhi Dadri

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You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

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2.0 - 7.0 years

11 - 12 Lacs

Gurugram

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Amazon is seeking to hire a Account Management Associate in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make history As a Account Management Associate, you will be owning relationships with our most Strategic partners and driving them to improve their customer experience and Amazon strategy. Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon store. Manage a portfolio of sellers who are top performers on the marketplace. Manage and grow the seller s business through relevant business insights. Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace. Manage the seller relationship by championing the seller s needs on the marketplace. Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan. Guide sellers on the best practices of Business operations to result in a great consumer experience. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller s current business and future opportunities. Publish recommendations and action plans based on data. Partner with various internal stakeholders to unblock seller needs or fast track processes. Bachelors degree 2+ years of sales experience

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5.0 - 10.0 years

50 - 60 Lacs

Bengaluru

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[ WHO WE ARE ] Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives. Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montr al Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans. KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON Indias success lies a deep understanding of the Indian gaming community. The company takes immense pride in its premier entertainment properties that include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), Road To Valor: Empires, Defense Derby, New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country. With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years and has committed an additional $150 million to the Indian start-up ecosystem over the next three years. [About the role] We are building a new social service for game gamers and creators. As Live Service Manager you will own the day-to-day heartbeat of that service ensuring low-latency quality, launching fresh content and keeping the community safe 24 7. [Responsibilities] Live-Ops Calendar Build, publish and own a 6-month drop schedule for platform service that you own Coordinate with Marketing & BD for co-branded releases Content Operations Package, QA, and roll out weekly asset bundles via remote config A/B test pricing and placement for monetised content Real-Time Monitoring & Incident Response Track latency, packet-loss, and crash-free sessions in Datadog Define severity matrix; lead war-rooms for Sev-1 outages Define and maintain On-Call schedule with dev and SRE teams Oversee Community Safety and moderation Data & Reporting Own dashboards for key platform services operational metrics Partner with Data Science to run retention & churn analyses; iterate on live-ops levers. Stakeholder Communication Daily KPI post to #liveops; Weekly ops review with Product & Marketing. Post-mortems and analysis reporting [Requirements] 5+ years running live operations for a real-time communication, social, or F2P game. Hands-on with monitoring/alerting stacks (Datadog, Grafana, Firebase Crashlytics). Data chops SQL / Looker to pull cohorts & revenue reports. Incident-management experience; calm under 2 a.m. server fires. Familiarity with voice toxicity detection & community guidelines. Strong cross-functional comms; can brief engineers, marketers, and moderators alike. [Preference] Familiarity with modern tools and processes for app store management. Experience with developer community engagement. Deep experience on analytical tools

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3.0 - 5.0 years

4 - 5 Lacs

Gorakhpur

Work from Office

Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience. Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx. Provide recommendations to partners for continuous improvement on delivering best Cx metrics. Provide recommendations on the training aspects required to deliver/improve Cx metrics. Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cximpact. Qualifications Graduate / 3-5 years of retail management experience Must have led 15+ people/ employees at Retail/ Store. Problem solving, data-driven decision-making Adaptability to dynamic situations. Experience from retail/FMCG/ quick commerce Industry. Benefits and Perks: Monthly Incentives. Medical Benefits

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3.0 - 8.0 years

15 - 20 Lacs

Bengaluru

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Female Candidates Apply Manager Store Operations WMS Implementation Person will be Responsible to deliver the following things: 1. Warehouse management system implementations across all stores 2. Preparing and maintaining Planogram of FMCG items across all 26 store and ensuring its adherence 3. Monetization of in-store assets and generating revenue from it 4. Procurement of Store Assets and maintenance of it 5. Driving Demo programs in store and increasing customer engagement by closely working with Key brands 6. Cost Ownership and Team Management

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2.0 - 3.0 years

2 - 3 Lacs

Ahmedabad

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Manage finished PVC pipes at our Sarkhej unit. The role includes stacking, stock keeping, dispatch coordination, and reporting. Must be organized, honest, physically fit & able to handle goods properly. Timing: 9 AM to 8 PM (Monday to Saturday)

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2.0 - 4.0 years

1 - 2 Lacs

Bhiwandi

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• Maintain accurate inventory records and perform regular stock audits • Stock levels • Oversee the proper storage of materials • Maintain detailed store documentation • Update stock movement records in the inventory management

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4.0 - 7.0 years

3 - 4 Lacs

Kothur

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Production Supervisor with expertise in Store Management, Dispatch, and SOP experience in a manufacturing environment.location will have a graduation degree (preferably B.com/M.Com) with excellent computer skills, including MS Office and email .

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9.0 - 14.0 years

6 - 8 Lacs

Indore, Nagpur, Delhi / NCR

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Interested candidates can share their resumes at shambhavi.nerurkar@orra.co.in or on 8657487961 Brief Job Description (just an indicative list and not limited to the following). Collaborate with the Store Manager to develop a delivery plan to achieve daily targets, incorporating inputs and guidance from the Store Manager. Assign responsibilities to the Sales Executives based on workload and customer needs, ensuring an optimal distribution of tasks. Monitor daily callings, customer visits, and the execution of the delivery plan. Organize in-store events to drive customer engagement. Provide regular progress updates to the Store Manager. Manage the turn system for attending customers, ensuring a fair and efficient process. Prepare daily rosters to monitor store member shifts and weekly offs, adhering to standard operating procedures (SOPs). Address any conflicts among the in-store team and escalate issues to the Store Manager when necessary. Scout locations for Local Area Activities such as exhibitions and events at societies. Conduct recce to assess feasibility. Liaise with the society secretary, identify necessary collaterals for events, and determine charges. Consolidate information and seek approvals from the Assistant Branch Manager (ABM) and Regional Branch Manager (RBM). Represent ORRA during local area activities and events. Prepare a comprehensive report detailing the outcomes and submit it to the ABM and RBM for review. Supervise daily stock counting and monthly stock tagging and audit processes to ensure accurate inventory management. Monitor customer interactions to ensure all customer details are captured during the pre-billing process. Interact with customers as needed, including gathering feedback from customers who did not make a purchase, cross-selling schemes, and managing large volume or high-value sales. Address customer grievances within the scope of limited discretion and escalate complex issues to the appropriate authority. Desired Skills Proven experience of 8-10 years in retail sales, preferably in the jewelry industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Customer-oriented mindset with a focus on delivering exceptional service. Proficiency in MS Office applications.

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9.0 - 14.0 years

5 - 11 Lacs

Nagpur, Hyderabad, Bengaluru

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Interested candidates can share their resumes at shambhavi.nerurkar@orra.co.in or WA on 8657487961 Brief Summary The Store Manager at ORRA Fine Jewellery is responsible for effectively managing the retail operations of the store, ensuring exceptional customer service, and driving sales performance. The ideal candidate should possess strong leadership skills, a deep understanding of market and consumer trends, and a proven track record in sales within the retail industry, specifically in the jewelry sector. Brief Job Description (just an indicative list and not limited to the following) Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards. Sales Performance: Develop and implement sales strategies, track sales data, and analyze performance to meet targets. Customer Service: Address customer queries, collaborate with customer order and repair teams, and provide exceptional service. Promotions and Offers: Implement new offers and seek approvals for additional discounts. Team Management: Lead and motivate store staff, conduct interviews, and provide performance feedback. Desired Skills A minimum of 4-5 years of experience in leading sales for a retail store, preferably within the jewelry industry. Strong knowledge of market and consumer trends in the jewelry sector. Proven track record of achieving and exceeding sales targets. Excellent leadership and team management skills. Exceptional customer service and interpersonal skills. Strong analytical and problem-solving abilities. Flexibility to work evenings, weekends, and holidays as required.

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1.0 - 6.0 years

1 - 4 Lacs

Lucknow

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Job Description for Store Manager: A Store Manager is responsible for overseeing the daily operations of a store, ensuring efficient functioning, high customer satisfaction, and achievement of sales targets. The role involves team supervision, inventory management, customer service, and coordination with suppliers and management. Roles and Responsibilities: The Store Manager ensures smooth operation of the store by managing staff schedules, monitoring employee performance, and providing training and motivation to achieve sales goals. They handle inventory control, track stock levels, place orders, and coordinate with vendors for timely deliveries. The manager is responsible for maintaining a clean, organized, and customer-friendly environment while resolving customer issues promptly and professionally. They analyze sales reports, implement promotional strategies, and ensure compliance with company policies and safety standards. Additionally, the store manager oversees billing operations, cash handling, and documentation, playing a crucial role in achieving profitability and maintaining operational excellence.

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2.0 - 7.0 years

3 - 4 Lacs

Rohtak, Faridabad, Hisar

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JOB TITLE: Store Manager Location Rohtak,Haryana Role in the organization: To manage a store in a profit centre capacity in order to achieve budgeted sales and profits and provide superior customer service Responsibilities:- 1. Sales Target Achievement To ensure implementation of promotional activities and create awareness of the brand Identify potential customers and customize selling approach to cross sell/ up-sell Planning and achieving the daily / monthly Store as well as category sales Targets of the stores Handling Customer queries To track and monitor retail metrics like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures Should be able to Gauge customer requirements, bulk orders and fulfilment of same Ordering the right product mix to meet customer/ store needs 2. Customer Service To ensure superior customer service at all times. Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH Ensure appropriate look and feel, smooth running and security of own stores Maximize the store Profitability and Productivity by following the productivity parameters Maintain the balance between optimal utilization of the wallet and meeting customer needs Monitor compliance and provide inputs for refinement Identify need gaps and influence product mix. Ensure optimal utilization of the wallet. Plan ordering and managing stock levels as per SOP Providing inputs towards product development / Quality Issues To ensure timely global counts are done and all protocols related to inventory and merchandise upkeep are adhered to minimise inventory loss To keep check on the given OPEX budgets to ensure expenses are within the Budgets 3. Visual Merchandising To ensure VM Guidelines are followed and adhered to at the store Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximise SPF for the categories 4. Administrative Responsibility Providing data and the initial framework of the store budget Monitoring actual performance against OPEX budget through the year Compiling data and timely reporting of relevant market MIS reports(mystery customer, footfall, conversion, average bill value etc.) Maintaining procedural and documentary compliance To ensure proper packaging & insurance documentation to be in place for cross store transfers. Accurate documentation is submitted timely to support claims 5. Market Study Track competition and local environment and provide inputs to AM / MRH Formulating strategies & recommending business development initiatives / workable business ideas Identifying potential store locations and business opportunities 6. MIS and Reporting Regular analysis of sales and stocks – region / store / category wise To prepare various reports as per the timelines, daily, weekly, fortnightly and monthly

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3.0 - 8.0 years

4 - 5 Lacs

Bengaluru

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JOB TITLE: Store Manager Location Bangalore Role in the organization: To manage a store in a profit centre capacity in order to achieve budgeted sales and profits and provide superior customer service Responsibilities:- 1. Sales Target Achievement To ensure implementation of promotional activities and create awareness of the brand Identify potential customers and customize selling approach to cross sell/ up-sell Planning and achieving the daily / monthly Store as well as category sales Targets of the stores Handling Customer queries To track and monitor retail metrics like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures Should be able to Gauge customer requirements, bulk orders and fulfilment of same Ordering the right product mix to meet customer/ store needs 2. Customer Service To ensure superior customer service at all times. Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH Ensure appropriate look and feel, smooth running and security of own stores Maximize the store Profitability and Productivity by following the productivity parameters Maintain the balance between optimal utilization of the wallet and meeting customer needs Monitor compliance and provide inputs for refinement Identify need gaps and influence product mix. Ensure optimal utilization of the wallet. Plan ordering and managing stock levels as per SOP Providing inputs towards product development / Quality Issues To ensure timely global counts are done and all protocols related to inventory and merchandise upkeep are adhered to minimise inventory loss To keep check on the given OPEX budgets to ensure expenses are within the Budgets 3. Visual Merchandising To ensure VM Guidelines are followed and adhered to at the store Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximise SPF for the categories 4. Administrative Responsibility Providing data and the initial framework of the store budget Monitoring actual performance against OPEX budget through the year Compiling data and timely reporting of relevant market MIS reports(mystery customer, footfall, conversion, average bill value etc.) Maintaining procedural and documentary compliance To ensure proper packaging & insurance documentation to be in place for cross store transfers. Accurate documentation is submitted timely to support claims 5. Market Study Track competition and local environment and provide inputs to AM / MRH Formulating strategies & recommending business development initiatives / workable business ideas Identifying potential store locations and business opportunities 6. MIS and Reporting Regular analysis of sales and stocks region / store / category wise To prepare various reports as per the timelines, daily, weekly, fortnightly and monthly

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2.0 - 5.0 years

8 - 9 Lacs

Mumbai

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Responsibilities: * Ensure customer satisfaction through exceptional service * Oversee store operations & staff performance * Manage inventory levels & stock rotation * Collaborate with marketing team on promotions & events Annual bonus

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1.0 - 6.0 years

3 - 3 Lacs

Chennai

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walk-in drive for Chennai location- T.nagar ,VR Mall , Valasaravakkam , Iyyappanthangal Minimum1 year of experience in Luxury retail is Mandatory We are hiring candidate for retails Executive / Store sales Executive for our Jewelry client Chennai- salary Max up to 25k Graduation is mandatory 1 day rotational off Sal upto 25k take home + Incentives Immediate joining req Pls call santoshi 9176198282 for more info Pls refer your friends & colleagues Thanks, santoshi 9176198282

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7.0 - 12.0 years

3 - 5 Lacs

Ongole, Warangal

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Role & responsibilities Position : Store Manager Job Description 1. Responsible for Achieving set Sales and Profitability budgets for the store 2. Handling end end operations for the stores 3. Maintaining retail standards and implementation of the SOPs 4. Ensuring fast moving products availability in the stores all the time 5. Inventory management and clearance of ageing inventory time to time from the store 6. Implementation of SOPs for store operations and business transactions 7. Responsible for implementation of Instore- Communications and Promotions time to time 8. Responsible for maintaining the store display standards and regular tracking of gaps 9. Responsible for ensuring customer service standards are maintained by giving right solutions to customer issues, with in TAT and maintaining high google ratings and social media ratings 10. Competition analysis and tracking on regular basis 11. Working on BTL activities for the store. 12. Creating leads and ensuring the leads are followed by the respective stores for conclusion. 13. Recruitment of right manpower in the stores, and ensuring that the store manpower availability is 100% all the time 14. Evaluating staff wise performance by allocating the right goals and targets time to time and creating a high-performance team. 15. Ensuring that all staff grievances are attended time to time and conducting staff engagement activities 16. Ensuring that all the staff are motivated to earn incentives every time and guiding them to achieve the set targets 17. Working on Training Need Analysis of the team, and creating talent pipeline conducting regular training programs aligning with the training team. 18. Responsible for all statutory compliances at stores 19. Responsible for managing the ambience, implementation of the Visual Display guidelines across all stores. . 20. Liasoning with the external agencies and LL time to time

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5.0 - 10.0 years

10 - 20 Lacs

Gurugram

Work from Office

Customer-focused Retail Store Manager to oversee the daily operations of our multi-brand retail outlet. The Store Manager is responsible for operational excellence, sales growth, inventory control, and delivering an exceptional shopping experience.

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