Posted:1 hour ago|
Platform:
Work from Office
Full Time
Sales & Customer Service
Drive daily, weekly, and monthly sales targets for the floor team.
Ensure high standards of customer engagement, product explanation, and service.
Handle premium jewellery clients and provide personalised sales support.
Monitor conversion rates, upselling, and cross-selling.
Team Management
Lead, motivate, and supervise the floor sales team.
Conduct daily briefings, allocate responsibilities, and manage staff schedules.
Train team members on product knowledge, sales techniques, and customer handling.
Ensure discipline, grooming standards, and team performance.
Store Operations
Maintain visual merchandising standards as per brand guidelines.
Ensure proper stock handling, inventory checks, and replenishment.
Handle billing accuracy and coordinate with cashier/operations team.
Monitor store cleanliness, ambience, and overall customer experience.
Compliance & Reporting
Ensure adherence to company policies, SOPs, and audit guidelines.
Prepare daily sales reports, footfall analysis, and performance updates.
Coordinate with area managers and backend teams for operational support.
Strong communication and customer service skills.
In-depth knowledge of gold, diamond & silver jewellery (preferred).
Leadership and team management abilities.
Sales planning, target achievement, and client relationship management.
Problem-solving, decision-making, and conflict resolution skills.
Interested candidate can apply: 96997 61703
PNG Jewellers
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