SSSK Manager

Reports To: Project Director / Head of Operations Qualifications: Postgraduate degree in Social Work, MBA, or a similar relevant stream Experience Required: Minimum 7 years’ experience with at least 4 years in heading Facilitation centre setups Key Responsibilities of SSSK Manager 1. Overall Centre and Mobile Unit Management • Manage day-to-day operations of the SSSK Facilitation Center and two mobile SSSK vans. • Ensure smooth coordination between field teams, mobile units, and the central office. • Maintain daily schedules, routing plans, and deployment of manpower for mobile units. • Monitor service delivery timelines and staff attendance. 2. BOCW Workers Registration & Renewal • Supervise and facilitate the registration of new construction workers under BBOCWWB. • Oversee timely renewal of existing workers’ registrations, including biometric updates. • Ensure accurate data entry and verification of required documents. 3. Cess Collection Support • Coordinate with contractors and employers for raising awareness about cess obligations. • Assist in collecting basic data from construction sites to support cess estimation and recovery. • Maintain a record of all cess-related field visits and interactions. 4. Awareness and Outreach Activities • Organize awareness drives on welfare schemes and services offered by BBOCWWB. • Use mobile SSSK vans as mobile awareness platforms—disseminating IEC material, audio-visual content, and live demonstrations. • Engage with workers at construction sites, labor chowks, and market hubs to educate them about their entitlements. 5. Scheme Promotion and Support • Introduce and explain newly launched BBOCWWB welfare schemes to the workers and employers. • Guide beneficiaries in filling application forms and collecting supporting documents. • Provide support in grievance redressal and scheme benefit tracking. 6. New Construction Site Mapping • Identify and document new construction sites during mobile unit field visits. • Update the site database with key information such as contractor details, estimated worker strength, and project duration. • Submit weekly reports to the district nodal officer. 7. Coordination with BBOCWWB and Stakeholders • Act as the primary point of contact between the SSSK unit and BBOCWWB district and state-level officials. • Liaise with local labour officials, government departments, and other stakeholders for program implementation. • Share regular MIS reports, performance dashboards, and incident logs. 8. Capacity Building & Team Supervision • Train field executives and support staff on BOCW registration, scheme implementation, and worker engagement techniques. • Assign daily tasks and monitor performance of SSSK field teams and mobile van operators.9. Record Keeping & Documentation • Maintain up-to-date records of all activities conducted at the center and in the field. • Safeguard sensitive worker data and ensure adherence to data privacy norms. • Ensure proper maintenance of physical and digital documentation for audit purposes. 10. Feedback and Continuous Improvement • Collect feedback from beneficiaries on the quality and usefulness of services. • Suggest operational improvements for better service delivery and coverage. • Support implementation of technology tools (apps, biometric systems, tablets) for real-time monitoring