Responsible for managing and controlling IT infrastructure related projects, making use of PM disciplines with the project management methods, tools and systems. Manage Service Management process for Cloud Infrastructure Build SRE team in India to support global needs Manage changes to IBM Cloud production infrastructure and implement all change management processes as per ITSM Track RCAs and associated actions from stakeholders to closure Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise At least 5+ years IT project management experience. Excellent communication skills and a challenge taker who can work under high pressure. Excellent skills on ServiceNow, Jira, GitHub and other tools used for ITSM Strong experience working with global teams Flexible to work across time zones for effective communication with partner labs Preferred technical and professional experience Familiar with software engineering and/or Cloud operations PMP or Agile Project Management certification Knowledge & familiarity with IBM Cloud

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SRE Project Manager